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NEOTECH

Industrial Kitchen Display

Industrial Kitchen Display

Regular price Dhs. 2,350.00 AED
Regular price Dhs. 2,450.00 AED Sale price Dhs. 2,350.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

21.5" Touch Screen Kitchen Display - Optimized for Fast-Paced Restaurants

Product Overview:

Introducing the 21.5" Touch Screen Kitchen Display, designed to enhance efficiency in your restaurant, coffee shop, or bakery. This high-quality display offers a true flat, capacitive touch screen interface, making it an indispensable tool for fast-paced culinary environments.

Product Description:

Elevate your restaurant's efficiency with our 21.5" Touch Screen Kitchen Display. Built to withstand the rigors of a busy kitchen, this all-aluminum POS system features a robust ARM Cortex A7 processor, Android 7.1.2 OS, and options for 1GB or 2GB DDR3 memory. The easy-to-clean, true flat surface and capacitive touch technology ensure speed and reliability, allowing your staff to focus on delivering exceptional customer service.

Key Features:

  • True Flat Touch Screen: Offers seamless interaction and easy cleaning.
  • Diverse Interfaces: Includes HDMI, USB, and RJ45, ensuring compatibility with various devices.
  • VESA Support: Simplifies wall mounting for optimal positioning.
  • High Brightness and Resolution: Ideal for viewing in various lighting conditions.

Product Quality and Performance:

Our display is tested against stringent quality standards to ensure unmatched durability and performance. With a bright 250 cd/m2 screen and a viewing angle of 140 degrees horizontally, it provides clear visibility in bustling environments. Customer testimonials highlight its reliability and the positive impact on service speed and accuracy.

Specifications:

  • Dimensions: 245×190×298 MM
  • Weight: 3.1 KG
  • OS: Android 7.1.2
  • CPU: ARM Cortex A7
  • Memory Options: 1GB/2GB DDR3
  • Storage Options: 2/8GB Flash

Purpose of Use:

Ideal for restaurants, cafes, and bakeries looking to streamline order management and improve service speed. This display supports various applications from fast-food setups to high-class barbershops, enhancing operational efficiency across numerous service-oriented industries.

How to Use:

Set up the display at key points in your kitchen or service counter. Connect it to your network and configure it with your existing POS system to start managing orders more efficiently. Regular software updates ensure compatibility and security.

Supported OS/Applications/Industries:

Compatible with Android 7.1.2, this display supports various applications tailored for the catering and retail industries. It’s a versatile tool that enhances workflow in hotels, restaurants, and specialty shops.

Benefits & Compatibility:

Our kitchen display is not just a tool but a transformation for your business operations. It’s compatible with a wide range of POS systems and enhances the accuracy and speed of service delivery. Its energy-efficient design also means cost savings over time.

Warranty and FAQs:

Offering a one-year warranty, our kitchen display comes with comprehensive support. Visit our FAQ page for more details or contact our after-sales service for assistance.

Shop Today & Receive Your Delivery Across the UAE!

Shop now and benefit from our reliable delivery services across the UAE, ensuring that your business is equipped to excel without delay. Our promise is swift, secure, and efficient delivery.

After Sales Support:

We prioritize customer satisfaction with dedicated support post-purchase, ensuring your continued satisfaction and optimal product performance.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with our kitchen display to help us continue to improve and serve you better.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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