NEOTECH
Zebra MC9400 Series Mobile Computer
Zebra MC9400 Series Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra MC9400 Series Mobile Computers
Overview:
Meet the latest revolution in ultra-rugged mobile computing: the MC9400/MC9450 series. Building on the legacy of the MC9000 series, these devices are engineered to elevate operational efficiency and reliability to new heights. With advanced scanning capabilities, robust connectivity options including Wi-Fi 6E and 5G, and a durable design, they're tailored for the demands of challenging environments. Experience cutting-edge technology that keeps your workforce connected, efficient, and secure.
Product Description:
The MC9400/MC9450 Mobile Computers redefine what's possible in ultra-rugged environments. These devices boast the SE58 Extended Range Scan Engine with IntelliFocus™ technology, ensuring easy scanning over distances of more than 100 ft./30.5 m. With the addition of private and public 5G capabilities alongside Wi-Fi 6E, they promise seamless operations through fast, reliable connections. Biometric facial recognition enhances security, while a class-leading rear camera and OCR Wedge for process automation streamline operations. Designed for durability, they withstand the toughest conditions, ensuring reliability and productivity.
Key Features:
- Extended Range Scanning: Over 100 ft. scanning capabilities with IntelliFocus™ technology.
- Connectivity: Private/public 5G and Wi-Fi 6E for unparalleled wireless performance.
- Security: Advanced biometric facial recognition to safeguard sensitive data.
- Camera Excellence: High-resolution rear camera for detailed documentation.
- Flexibility: Multiple keypad options to suit varied data entry needs.
- Communication: Push-to-talk and secure messaging to connect teams instantly.
- Rugged Durability: Waterproof and rugged, with Corning Gorilla Glass screen protection.
- Android 17 Support: Future-proof with updates and over 100 additional features.
- PowerPrecision+ Battery: Superior battery technology for extended productivity.
Product Quality and Performance:
The MC9400/MC9450 Mobile Computers are the epitome of quality and performance in the ultra-rugged category. They exceed MIL-STD-810H standards for drops and are sealed against dust and water to IP65 and IP68 specifications. With the latest in battery technology and Android 17 support, they deliver unmatched reliability and future-proofing, ensuring your investment continues to meet operational needs over time.
Specifications:
- Dimensions & Weight: Compact and lightweight design for ease of use in any situation.
- Display & Touch Panel: High-resolution display and responsive touch panel, even with gloves.
- Power & Memory: Long-lasting battery and ample memory for complex applications.
- Operating System: Ready for Android 17, providing extensive security and manageability.
- Scanning & Camera: Advanced scanning technology and high-quality camera for comprehensive data capture.
Purpose of Use:
Designed for the demands of warehousing, distribution, field service, and postal services, the MC9400/MC9450 series excels in environments where efficiency, reliability, and durability are non-negotiable. They streamline operations, from inventory management to asset tracking and delivery verification, enhancing productivity and operational visibility.
How to Use:
Maximize the potential of your MC9400/MC9450 with easy-to-follow instructions for setup, use, and maintenance. From charging and initial setup to scanning and data capture, ensure your team is equipped to leverage every feature for optimal performance.
Supported OS/Application/Industries:
With Android 17 support, the MC9400/MC9450 series is compatible with a wide range of applications and tailored for industries requiring robust mobile computing solutions. They integrate seamlessly with industry-specific software, enhancing workflows in warehousing, distribution, and field services.
Benefits & Compatibility:
The MC9400/MC9450 series offers significant benefits, including improved operational efficiency, enhanced connectivity, and secure data access. Their compatibility with emerging technologies ensures they remain at the forefront of mobile computing, providing a versatile and future-proof solution for businesses.
Warranty and FAQs:
NEO Digital provides comprehensive warranty coverage and a detailed FAQ section for the MC9400/MC9450 series. This support ensures peace of mind and maximizes the value of your investment, with expert assistance just a contact away for any queries or concerns.
Delivery Services (UAE):
Experience prompt, reliable delivery throughout the UAE with NEO Digital. Our commitment to excellence ensures your MC9400/MC9450 reaches you swiftly and securely, ready to transform your operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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