NEOTECH
NEO Wings Ultra-Thin 10mm POS – Sleek, Powerful & Affordable
NEO Wings Ultra-Thin 10mm POS – Sleek, Powerful & Affordable
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover NEOTECH Wings, a 10mm ultra-thin POS with a sleek aluminum design, powerful performance & seamless integration. Ideal for cafes, stores & more.
Overview:
Experience the future of POS technology with the NEOTECH Wings Ultra-Thin 10mm Screen POS. Designed for modern businesses, it combines sleek aesthetics with high performance, offering seamless integration and versatile functionality. Ideal for cafes, restaurants, supermarkets, and luxury stores, this POS system ensures a smooth, efficient, and visually appealing experience.
Product Description:
The NEOTECH Wings POS is a game-changer in the world of retail and hospitality. Featuring an ultra-thin 10mm screen, this premium device is built with a high-gloss aluminum alloy frame, offering both durability and elegance. Available in single or dual-screen configurations (15.6” + 15.6”, 15.6” + 11.6”, or 15.6” all-in-one), it delivers an immersive visual and tactile experience. Equipped with a powerful J6412 CPU, DDR4 RAM (8GB upgradable to 32GB), and SSD storage (256GB, expandable up to 1TB), this POS system runs on Windows 11 Pro, ensuring seamless performance for diverse business applications.
Key Features:
- Ultra-Thin 10mm Screen: A modern, minimalist design that enhances any business setting.
- Premium Aluminum Alloy Build: Lightweight yet sturdy, with a high-gloss silver finish.
- Touchscreen Technology: 10-point capacitive touch for effortless operation.
- High-Resolution Display: Options of 1366x768 or 1920x1080 resolution for crisp visuals.
- Powerful Performance: J6412 CPU, DDR4 RAM (up to 32GB), and SSD storage (up to 1TB).
- Single/Dual Screen Configurations: Adaptable to different retail and hospitality needs.
- Adjustable Angle & Easy Installation: Flexible for various work environments.
- Versatile I/O Support: Ensures seamless integration with peripherals.
- Optional Docking Station: Enhances connectivity and functionality.
Specifications:
- Display: 15.6-inch touchscreen, 1366x768 / 1920x1080 resolution
- Processor: Intel J6412
- RAM: 8GB DDR4 (up to 32GB optional)
- Storage: 256GB SSD (expandable up to 1TB)
- Operating System: Windows 11 Pro
- Material: Aluminum alloy, high-gloss silver finish
- Touch Technology: 10-point capacitive touch
- Connectivity: Versatile I/O support with optional docking station
Supported OS/Applications/Industries:
- Operating System: Windows 11 Pro
- Applications: POS software, inventory management, billing systems
- Industries: Retail, cafes, restaurants, supermarkets, luxury stores
Benefits & Compatibility:
- Enhances Productivity: Fast processing speeds for seamless transactions.
- Flexible Configurations: Single or dual-screen options for various setups.
- Sleek & Durable Design: Premium aluminum alloy ensures longevity.
- Easy Integration: Compatible with multiple peripherals and applications.
- Energy-Efficient Performance: Reduces operational costs over time.
Purpose of Use:
Designed to streamline business operations, the NEOTECH Wings POS is perfect for high-traffic environments. Whether running a boutique, a supermarket, or a cafe, it delivers an efficient, stylish, and powerful solution for all point-of-sale needs.
How to Use:
- Setup: Place the POS system on a stable surface.
- Power On: Connect the power cable and turn on the device.
- Install Software: Load the required POS or billing software.
- Connect Peripherals: Attach printers, barcode scanners, or cash drawers.
- Customize Settings: Adjust screen angles and display settings as needed.
- Begin Transactions: Start processing sales seamlessly.
Packaging/Weight/Dimension:
- Packaging: Securely boxed with foam protection.
- Weight: Lightweight aluminum alloy construction for portability.
- Dimensions: 15.6-inch screen, ultra-thin 10mm design.
Warranty and FAQs:
- Warranty: 1-year comprehensive warranty covering manufacturing defects.
- FAQs:
- Is the POS compatible with third-party software? Yes, it supports multiple POS applications.
- Can I upgrade the RAM and storage? Yes, RAM can be upgraded up to 32GB, and SSD up to 1TB.
- Is it suitable for restaurants? Absolutely! It’s ideal for high-traffic food service environments.
Performance, Quality, Durability, and Reliability:
NEOTECH Wings is crafted with precision, ensuring top-tier performance, reliability, and durability. It meets the highest industry standards, making it a dependable choice for businesses.
Best Price Guarantee:
We offer competitive pricing with a price-match guarantee to ensure you get the best deal in the UAE.
Shop Today & Receive Your Delivery Across the UAE!
Order now for fast and secure delivery to all major cities in the UAE. Get your business running with NEOTECH Wings today!
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with NEOTECH Wings and help others make informed decisions.
After Sales Support:
Our dedicated support team is here to assist with any queries or technical issues. Contact us anytime for assistance.
Stock Availability:
Please check with our team to confirm stock availability before placing your order.
Get in Touch:
For inquiries or support, contact our customer service team. We’re happy to assist!
Disclaimer:
All product details are for reference only and may change without notice. Images are for illustration purposes and may differ from the actual product. Verify all specifications before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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