NEOTECH
Advanced POS Terminal: POSTECH PT-R1502 | Dual Display
Advanced POS Terminal: POSTECH PT-R1502 | Dual Display
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the POSTECH PT-R1502, a powerful dual-display POS terminal featuring Intel Core i3, customizable accessories, and seamless connectivity. Ideal for retail, healthcare, and more.
Overview
The POSTECH PT-R1502 is a cutting-edge All-in-One POS Terminal designed to elevate business operations. With its sleek, modern design, this POS solution offers high efficiency and versatility, making it ideal for various industries, including retail, hospitality, and healthcare.
Product Description
The POSTECH PT-R1502 comes equipped with an Intel Core i3 processor, 4GB RAM, and a 128GB SSD, providing the power and speed necessary for efficient operations. Its 15-inch capacitive touch screen and built-in WiFi ensure smooth and responsive performance. Additionally, the terminal offers a range of customizable accessories, including MSR, RFID, and fingerprint scanners, tailored to meet your specific business needs.
Key Features
- Powerful Performance: Intel Core i3 processor with upgrade options to i5 or i7 for enhanced processing power.
- Interactive Display: 15-inch true-flat capacitive touch screen, providing a seamless user experience.
- Customizable Options: Tailor your setup with accessories such as MSR, RFID, and fingerprint scanners.
- Comprehensive Connectivity: Features multiple I/O interfaces, including RJ45, USB, and Rs232 for versatile connectivity.
- Dual OS Support: Compatible with both Android and Windows, offering flexibility in operations.
Markets and Applications
Retail
- Return tags
- Asset labels
- Shelf labels
- Price markdowns
- Information labels
- Pharmacy labels
Healthcare
- Prescription labels
- Lab and specimen labels
- Patient ID wristbands
- Asset labels
- Blood and IV bag labels
- Patient record labels
Transportation and Logistics
- Shipping and receiving labels
- Packing slips
- Asset labels
Manufacturing
- Shipping labels
- Receiving labels
- Agency labels
- Packing lists
- Inventory management
- Asset tags
Quality and Performance
The POSTECH PT-R1502 is built with premium components, ensuring durability and long-term reliability. Its advanced display technology, combined with versatile motherboard options, provides a customizable solution for any business environment, from bustling retail stores to sophisticated healthcare facilities.
Specifications
- Display: 15-Inch Capacitive Touch Screen
- Processor: Intel Core i3, with optional upgrades to i5/i7
- Memory: 4GB RAM, upgradeable to 8GB
- Storage: 128GB SSD, upgradeable to 256GB
- Operating System: Windows 10 (Trial), compatible with Linux & Android 9.0
- Connectivity: WiFi IEEE802.11a/b/g/n/ac, Bluetooth 5.0, RJ45, USB, Rs232, RJ11
Purpose of Use
Designed for a variety of sectors, including retail, hospitality, and healthcare, the POSTECH PT-R1502 streamlines transactions, inventory management, and customer service. This POS terminal offers a smooth, seamless experience for businesses and consumers alike.
Supported OS/Application/Industries
The POSTECH PT-R1502 supports a wide array of operating systems, including Windows 10, Linux, and Android 9.0. This compatibility ensures that the terminal can integrate with various POS software applications, making it an excellent choice for supermarkets, retail stores, restaurants, and healthcare facilities.
Benefits & Compatibility
Businesses using the POSTECH PT-R1502 will experience enhanced operational efficiency, improved data management, and increased customer satisfaction. The terminal’s quick processing and easy-to-use interface contribute to a reliable and effective POS solution.
Warranty Information
The POSTECH PT-R1502 comes with a 1-year warranty, providing peace of mind and dependable support to ensure your business operations run smoothly.
Delivery Services (UAE)
We offer reliable and swift delivery across the UAE, covering all major cities and emirates. Your POSTECH PT-R1502 will be delivered quickly and securely, ready to enhance your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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