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Receipt Printer - Neopos NP-R8031

Receipt Printer - Neopos NP-R8031

Regular price Dhs. 290.00 AED
Regular price Dhs. 350.00 AED Sale price Dhs. 290.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEOPOS NP-R8031: High-Speed USB+LAN Printer


Elevate your business efficiency with the NEOPOS NP-R8031 USB+LAN Thermal Receipt Printer, a state-of-the-art solution designed to optimize your operational workflow. Perfect for a variety of settings, this printer not only accelerates transactions with its high-speed printing but also ensures reliability through its robust connectivity options. Streamline your operations and improve customer satisfaction with the NP-R8031.

Product Description

The NEOPOS NP-R8031 sets a new standard for thermal receipt printing. Equipped with USB and LAN interfaces, it offers unparalleled reliability and speed, ensuring your business can keep up with the demands of modern commerce. From rapid transaction processing to the flexibility of networked operations, this printer is engineered to support your business's growth by providing crisp, clear receipts at a remarkable speed of 250mm/s. Its auto-cutter feature and printer monitoring functionality further enhance operational efficiency, making it an essential tool for any business environment.

Key Features

  • High-Speed Printing: Achieve a printing speed of 250mm/s for quick and efficient customer transactions.
  • Reliable Connectivity: USB and LAN interfaces ensure stable connections for continuous operation.
  • Auto Cutter: Integrated auto cutter speeds up the transaction process by instantly preparing receipts.
  • Printer Monitoring: Advanced monitoring prevents bill loss, securing your transactions against disruptions.
  • Customizable Receipts: Incorporate your logo with graphical printing options for a personalized touch.
  • Versatile Barcode Printing: Supports both 1D and 2D barcodes, catering to a wide range of industry needs.
  • Order Management: Features such as order reminders and error alarms keep your service accurate and timely.
  • Multi-Language Support: Offers printing in multiple languages, meeting the diverse needs of your customers.

Quality and Performance

The NP-R8031 is built to last, with a print head life of 100KM and compliance with international standards (FCC, CE, CB, BIS), ensuring long-term reliability. Its high-resolution printing capability ensures every receipt is legible, enhancing the professionalism of your service.


  • Interfaces: USB+LAN for flexible connectivity options.
  • Print Speed: Up to 250mm/sec, leading its class in efficiency.
  • Resolution: 576 dots/line for clear, detailed receipts.
  • Paper Compatibility: Supports 80mm paper size, accommodating standard receipt formats.
  • Durability: Print head designed for 100KM of printing, ensuring lasting performance.
  • Warranty: Comes with a 1-year warranty, providing peace of mind.

Purpose of Use

Ideal for retail, hospitality, and service industries, the NP-R8031 is designed to meet the fast-paced needs of businesses requiring efficient, reliable receipt printing. Whether you're running a busy restaurant or a bustling retail store, this printer is up to the task.

Supported Operating Systems/Applications/Industries

With its broad compatibility, including support for ESC/POS commands, the NP-R8031 seamlessly integrates into various POS systems, making it suitable for a wide array of business applications and industries.

Benefit Effect

Integrating the NEOPOS NP-R8031 into your business operations can significantly enhance transaction speeds, reduce wait times for customers, and improve overall service quality. Its reliability and ease of use make it a valuable asset for any business looking to improve efficiency and customer satisfaction.

Warranty Information and FAQs

A comprehensive 1-year warranty backs the NP-R8031, with a dedicated FAQ section available to help troubleshoot common issues, ensuring your operations continue smoothly with minimal downtime.

Delivery Services (specific to the UAE)

Our expedited delivery service across the UAE, covering all major cities and emirates, ensures that your NEOPOS NP-R8031 arrives quickly and ready for immediate integration into your business operations, supporting your commitment to excellent customer service.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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