neotech.ae
NEOPOS NP-R1100L: Premier 1D Laser Barcode Scanner
NEOPOS NP-R1100L: Premier 1D Laser Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEOPOS NPR1100L Wired Barcode Scanner
Overview:
The NEOPOS NPR1100L Wired Barcode Scanner stands at the forefront of retail technology solutions, crafted to enhance efficiency and streamline operations in dynamic retail settings. Featuring advanced 1D laser scanning technology and a user-friendly USB interface, this scanner is a powerhouse of performance and ease, designed for grocery shops, retail stores, and any business that values precision and speed in its operations.
About the Product:
This high-performance 1D laser barcode scanner is a beacon of efficiency, offering unmatched accuracy and speed in barcode scanning. With its integration, businesses can significantly elevate their operational workflow, making the NEOPOS NPR1100L an essential tool in the arsenal of modern retail.
Quality and Performance:
- High Precision Scanning: Achieves fast and accurate readings of 1D barcodes, minimizing errors and enhancing transaction speed.
- Speed: Designed to expedite checkout processes, this scanner drastically reduces customer wait times, facilitating a smoother shopping experience.
Description and Specifications:
- Connectivity: Equipped with a USB interface, it enables effortless plug-and-play setup, integrating seamlessly into your existing systems.
- Design: Sports a sleek and modern design, accompanied by a practical stand for easy accessibility and use.
- Reliability: Engineered to thrive in the bustling retail environment, ensuring dependable performance day in and day out.
Purpose of Use:
Tailor-made for retail businesses seeking to bolster efficiency, minimize errors, and deliver an unparalleled customer experience. It's the ideal choice for those looking to modernize their checkout counters and inventory management systems.
Supported Operating Systems:
- Versatile Compatibility: Works flawlessly with Windows, Android, iOS, and Linux, making it a flexible option for various technological setups.
Supported Applications:
- Retail Ready: Excelling in retail store checkouts, grocery shops, and inventory management, this scanner is crucial for operations requiring quick and reliable barcode scanning.
Supported Industries:
- Retail Sector: A perfect match for supermarkets, clothing stores, bookshops, and more, enhancing efficiency and customer satisfaction across the board.
Warranty:
- Comes with a comprehensive 1-year warranty, offering peace of mind and support for your investment.
Delivery Services:
We provide rapid and dependable delivery services throughout the UAE, encompassing Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our commitment is to ensure you receive your NEOPOS NPR1100L without delay, ready to transform your retail operations.
Unlock a new level of retail efficiency with the NEOPOS NPR1100L Wired Barcode Scanner, where technology meets practicality, driving your business towards greater success and customer satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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