NEOTECH
NEOTECH NEO 1701 POS System
NEOTECH NEO 1701 POS System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business with the NEOTECH NEO 1701 POS System. Features a 15.6" touch screen, Intel i5 CPU, and Windows 11. Ideal for restaurants and retail.
Overview:
The NEOTECH NEO 1701 POS System is a high-performance point-of-sale solution designed for modern businesses. With a powerful Intel i5 processor, 15.6" capacitive touch screen, and Windows 11 operating system, this POS system ensures seamless operations, enhancing efficiency and customer service in retail, hospitality, and other industries.
Product Description:
Experience unparalleled efficiency with the NEOTECH NEO 1701 POS System. This advanced system is equipped with an Intel i5 dual-core processor running at 2.5GHz/2.7GHz, 4GB DDR3 RAM, and a 128GB SSD, ensuring fast and reliable performance. The 15.6" full flat capacitive touch screen offers a high-resolution display of 1920*1080, providing a user-friendly interface for operators. It also includes an LED customer display for enhanced customer interaction. The system supports multiple interfaces, including USB, VGA, and RJ45, making it versatile and compatible with various peripherals.
Key Features:
- Powerful Processor: Intel i5 dual-core 2.5GHz/2.7GHz for fast performance.
- High-Resolution Display: 15.6" capacitive touch screen with 1920*1080 resolution.
- Ample Storage: 128GB SSD for quick data access and storage.
- Versatile Interfaces: Multiple USB ports, VGA, and RJ45 for easy connectivity.
- Durable Build: Sturdy design suitable for high-traffic environments.
Product Quality and Performance:
The NEOTECH NEO 1701 POS System meets high-quality standards, ensuring durability and reliable performance. It operates on Windows 11, providing a modern and secure platform for your business operations. User testimonials highlight its ease of use, robust performance, and significant improvement in transaction speed and customer service.
Specifications:
- Model Number: NEO 1701
- CPU: Intel i5 dual-core 2.5GHz/2.7GHz
- RAM: 4GB DDR3
- Storage: 128GB SSD
- Operator Display: 15.6" capacitive touch screen
- Customer Display: LED 8 Number
- Resolution: 1920*1080
- Interfaces: 6 x USB 2.0, 1 x COM, 1 x VGA, 1 x RJ45, Audio
- OS Support: Windows 11
- Color Options: White/Black
- Weight: 5kg
Purpose of Use:
The NEOTECH NEO 1701 is ideal for various business settings, including restaurants, hotels, fast-food outlets, coffee shops, and bakeries. It streamlines operations by integrating multiple functions into one unit, enhancing service speed and efficiency.
How to Use:
To use the NEOTECH NEO 1701 POS System, connect the power supply and peripherals. Turn on the system and follow the setup instructions to configure the POS software. The touch screen interface allows for easy navigation and transaction management. Use the built-in ports to connect additional devices such as printers and barcode scanners.
Supported OS/Application/Industries:
This POS system supports Windows 11 and is suitable for industries like retail, hospitality, and food services. Its robust features and versatile connectivity make it an essential tool for improving operational efficiency and customer service.
Benefits & Compatibility:
The NEOTECH NEO 1701 offers numerous benefits, including high performance, user-friendly interface, and robust build quality. Its compatibility with various operating systems and peripherals makes it a versatile choice for different business needs. The energy-efficient design ensures cost savings over time.
Warranty and FAQs:
The NEOTECH NEO 1701 comes with a 1-year warranty covering manufacturing defects. FAQs address common issues such as setup, software compatibility, and troubleshooting. For more detailed information, refer to our customer service page or contact our support team.
Packaging/Weight/Dimension:
- Packaging Details: Single item packed in a carton.
- Single Package Size: 38cm x 30cm x 23cm
- Single Gross Weight: 7kg
Shop Today & Receive Your Delivery Across the UAE!
Shop now and enjoy fast and reliable delivery across the UAE, including major cities and emirates. Our dedicated delivery service ensures your order arrives promptly and securely, enhancing your shopping experience with us.
Best Price Guarantee:
We offer the best prices for the NEOTECH NEO 1701 POS System. If you find a lower price elsewhere, we'll match it. Shop with confidence, knowing you are getting the best value for your money.
After Sales Support:
Our commitment to customer satisfaction continues with exceptional after-sales support. Contact us for any assistance you need post-purchase, ensuring your POS system performs optimally at all times.
Request for Customer Reviews and Testimonials:
We value your feedback. Share your experiences with the NEOTECH NEO 1701 to help others make informed decisions. Your reviews and testimonials are greatly appreciated.
Stock Availability:
Most items are in stock. For non-standard items, availability is typically within 10-15 working days after order confirmation. Contact us to verify stock availability before placing your order if time-sensitive.
Get in Touch:
For questions about our products, pricing, or availability, please contact our expert team. We are here to support you and provide the best service possible.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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