NEOTECH
NEO NT-R3100 15.6" POS Terminal | 16GB RAM | All-in-One
NEO NT-R3100 15.6" POS Terminal | 16GB RAM | All-in-One
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOTECH NT-R3100 15.6" POS Terminal with 16GB RAM, 256GB SSD, Windows 11 Pro & WiFi 6. Ideal for retail & hospitality. Order now!
Overview:
The NEOTECH NT-R3100 All-in-One POS Terminal is designed for seamless transactions in retail, hospitality, and business environments. Featuring a powerful Intel J6412 processor, 16GB RAM, and a 256GB SSD, this POS machine ensures lightning-fast performance. Its 15.6-inch full HD touchscreen display provides an intuitive interface, while dual-band WiFi 6 and Bluetooth 5.0 enable reliable connectivity. Built with a sleek aluminum alloy body, this cash register system is both durable and stylish, making it a perfect addition to any business setup.
Product Description:
Enhance your point-of-sale experience with the NEOTECH NT-R3100 POS Terminal. This all-in-one POS machine features a 15.6-inch capacitive touchscreen with a 1920x1080 resolution, offering crystal-clear visuals and responsive touch input. With Windows 11 Pro, businesses can leverage advanced security and compatibility with industry-leading POS software. The system includes multiple connectivity options, such as 6 USB ports, HDMI, Type-C, RJ45, RJ11, and COM ports, ensuring seamless integration with cash drawers, barcode scanners, printers, and card readers. Whether used in retail stores, restaurants, or supermarkets, the NT-R3100 delivers exceptional reliability and efficiency.
Key Features:
- 15.6-inch Full HD Capacitive Touchscreen – 1920x1080 resolution for clear visuals.
- Powerful Performance – Intel J6412 processor, 16GB DDR4 RAM, and 256GB SSD.
- Windows 11 Pro – Ensures smooth operation with the latest security updates.
- Multiple Connectivity Ports – 6 USB, RJ45, RJ11, Type-C, HDMI, and COM ports.
- WiFi 6 & Bluetooth 5.0 – Faster and more stable wireless connectivity.
- Aluminum Alloy Body – Durable and modern design for long-term use.
- Optional Peripherals – Supports barcode scanners, receipt printers, NFC, and MSR card readers.
Specifications:
- Processor: Intel J6412
- Memory: 16GB DDR4 RAM
- Storage: 256GB SSD
- Operating System: Windows 11 Pro
- Display: 15.6-inch Full HD (1920x1080) Capacitive Touchscreen
- Connectivity: WiFi 6, Bluetooth 5.0
- Ports: 6 USB, RJ45, RJ11, Type-C, HDMI, COM ports
- Power Supply: DC 12V 5A
- Color Options: Silver, Black
- Material: Aluminum Alloy
- POS Size: 283716cm
- Packaging Dimensions: 471739cm | Weight: 6.5kg (G.W: 4.5kg)
Supported OS/Application/Industries:
- Compatible with Windows 11 Pro
- Ideal for retail, hospitality, restaurants, and supermarkets
- Supports industry-leading POS software and cloud-based solutions
Benefits & Compatibility:
- Faster transaction processing with high-speed hardware
- Enhanced security with Windows 11 Pro
- Supports multiple peripheral connections
- Compact and modern design for any retail space
- Dual-band WiFi 6 ensures stable internet connectivity
Purpose of Use:
- Designed for businesses requiring a reliable POS system
- Ideal for retail, restaurants, and grocery stores
- Enhances efficiency in transaction processing and inventory management
How to Use:
- Connect the POS system to power using the DC 12V adapter.
- Turn on the system and complete Windows 11 Pro setup.
- Install POS software and connect peripherals (cash drawer, barcode scanner, printer).
- Configure network settings for stable connectivity.
- Start processing transactions efficiently.
Packaging/Weight/Dimension:
- Product Size: 283716cm
- Packaging Size: 471739cm
- Gross Weight: 6.5kg
Warranty and FAQs:
- 12-month warranty included
- For troubleshooting, contact our support team.
- If the issue persists, we offer RMA processing for defective units.
Performance, Quality, Durability, and Reliability:
- Built with high-quality aluminum alloy for durability.
- Reliable Intel J6412 processor ensures stable performance.
- Meets CE, FCC, and ROHS certification standards.
- Customer testimonials highlight fast processing speeds and longevity.
Best Price Guarantee:
We ensure the best pricing in the UAE. If you find a lower price, we will match it. Buy with confidence!
Shop Today & Receive Your Delivery Across the UAE!
Order now for fast delivery in Dubai, Abu Dhabi, Sharjah, and across the UAE. Secure packaging ensures safe transit.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience to help others choose the right POS system.
After Sales Support:
Our expert support team is available to assist you with setup and troubleshooting.
Get in Touch:
For any inquiries, contact our customer service team for prompt assistance.
Stock Availability:
Contact us to confirm stock before placing your order. Most items ship within 10-15 days if unavailable.
Disclaimer:
Product details, images, and pricing are subject to change without notice. Verify specifications before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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