NEOTECH
NEOTECH PT-R810 POS Machine | 23.8'' FHD, i7, 16GB RAM
NEOTECH PT-R810 POS Machine | 23.8'' FHD, i7, 16GB RAM
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost business efficiency with the NEOTECH PT-R810 POS Machine. Featuring a 23.8'' FHD display, Intel Core i7, 16GB RAM, and Windows 11 Pro. Order now!
Overview:
The NEOTECH PT-R810 POS Machine is a high-performance point-of-sale system designed for businesses that require reliability, speed, and efficiency. Featuring a powerful Intel Core i7-12700K processor, a large 23.8'' FHD display, and Windows 11 Pro, this POS system streamlines operations for retail and hospitality industries. With 16GB DDR3 RAM and a 512GB SSD, it ensures seamless multitasking and quick transactions.
Product Description:
The NEOTECH PT-R810 POS Machine is engineered to enhance business operations with cutting-edge technology. Its 23.8-inch full HD display ensures clear visuals, while the optional 11.6-inch customer display improves user interaction. Powered by an Intel Core i7-12700K processor and equipped with 16GB DDR3 RAM and a 512GB SSD, this device delivers outstanding performance for fast and efficient transactions. Running on Windows 11 Pro, it offers advanced security, compatibility, and an intuitive interface. Additional features such as WiFi and Bluetooth ensure seamless connectivity for businesses of all sizes.
Key Features:
- 23.8'' Full HD Touchscreen Display – Large, high-resolution screen for optimal user experience.
- Intel Core i7-12700K Processor – Delivers high-speed performance for seamless transactions.
- 16GB DDR3 RAM & 512GB SSD – Fast processing and ample storage for smooth operations.
- Windows 11 Pro – Secure, modern OS with enhanced business features.
- Optional 11.6'' Customer Display – Enhances customer interaction and experience.
- WiFi & Bluetooth Connectivity – Ensures easy integration with other business tools.
- Sleek Silver Design – A modern and stylish addition to any business setup.
Specifications:
- CPU: Intel Core i7-12700K
- RAM: 16GB DDR3
- Storage: 512GB SSD
- Main Display: 23.8-inch Full HD (1920x1080)
- Customer Display: 11.6-inch (Optional)
- Operating System: Windows 11 Pro
- Connectivity: WiFi & Bluetooth (Optional)
- Color: Silver
- MOQ: 1 Unit
Supported OS/Application/Industries:
- Operating System: Windows 11 Pro
- Applications: Retail, Hospitality, Healthcare, Restaurants, Supermarkets
- Industries: Retail, Food & Beverage, Healthcare, Logistics, Finance
Benefits & Compatibility:
- Fast & Efficient Performance – Handles high transaction volumes effortlessly.
- User-Friendly Interface – Windows 11 Pro for intuitive navigation.
- Compact & Sleek Design – Ideal for modern business spaces.
- Multiple Connectivity Options – Ensures seamless integration with peripherals.
Purpose of Use:
Designed for businesses seeking a high-performance POS solution that enhances transaction speed, improves customer service, and ensures smooth business operations.
How to Use:
- Power on the device and set up Windows 11 Pro.
- Connect to WiFi/Bluetooth as needed.
- Install required POS software.
- Begin transactions using the responsive touchscreen interface.
- Utilize the customer display for improved engagement.
Packaging/Weight/Dimension:
- Packaging: Secure packaging for safe transit.
- Weight: Approx. 5kg
- Dimensions: 23.8'' Display with compact base design
Warranty and FAQs:
- Warranty: 12 months manufacturer warranty
- FAQs:
- Q: Can this POS system be used in restaurants? A: Yes, it is suitable for restaurants and other retail industries.
- Q: Does it come with pre-installed software? A: It includes Windows 11 Pro but requires separate POS software installation.
Performance, Quality, Durability, and Reliability:
The NEOTECH PT-R810 is built with high-quality materials and advanced technology to ensure long-lasting performance. It is tested for durability, ensuring reliable operations for businesses that require continuous service.
Best Price Guarantee:
We offer competitive pricing on the NEOTECH PT-R810 POS Machine. If you find a lower price elsewhere, we will match it to ensure you get the best deal.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy swift, secure delivery across the UAE, including major cities like Dubai, Abu Dhabi, and Sharjah.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the NEOTECH PT-R810 POS Machine to help others make an informed decision.
After Sales Support:
Our dedicated team provides post-purchase support, ensuring you receive assistance whenever needed.
Get in Touch:
For inquiries, product details, or support, contact our expert team today.
Stock Availability:
Stock levels fluctuate; please confirm availability before placing your order.
Disclaimer:
All product details are for informational purposes and subject to change without notice. Images are for reference only. Verify specifications with our sales team before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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