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NEOTECH

Panasonic POS Solutions for Food Services

Panasonic POS Solutions for Food Services

Regular price Dhs. 4,850.00 AED
Regular price Dhs. 5,250.00 AED Sale price Dhs. 4,850.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Panasonic POS Solutions for Food Services

Overview:

Panasonic introduces unparalleled POS Solutions for the food service industry, designed to offer businesses seamless, worry-free operations. With decades of innovation and a focus on customer satisfaction, our POS solutions come with robust warranty coverage, a variety of service options, and dedicated support to ensure your operations run smoothly and efficiently.

Product Description:

Panasonic's POS Solutions for Food Services are engineered to meet the dynamic needs of the food industry, combining advanced technology with comprehensive service and support. Whether it’s a catastrophic system failure or a single register glitch, our service options are tailored to ensure minimal downtime and optimal performance. Our warranty coverage starts from the moment of purchase, ensuring peace of mind and reliability for your business.

Key Features:

  • Comprehensive Warranty Coverage: Easy repair process with pre-paid freight for returns.
  • Advance Exchange Program: Expedited replacement units ensure your business keeps running smoothly.
  • On-Site Service: Combines advance exchange benefits with the convenience of on-site technician visits.
  • Annual Depot Repair: Extended service agreement for all repairs covered under the original warranty.
  • National Service Coverage: Access to a wide network of service centers ensuring help is always close at hand.

Product Quality and Performance:

Trust in Panasonic's legacy of quality and durability with POS Solutions designed specifically for the food service industry. Our products undergo rigorous testing to ensure reliability in the most demanding environments. The modular design allows for easy upgrades and maintenance, providing a long-term solution that grows with your business.

Specifications:

  • Service Options: Advance Exchange, On-Site Service, Annual Depot Repair.
  • Coverage: National, with expedited options for critical failures.
  • Warranty Period: Begins at purchase, with extended options available.
  • Support: 24/7 access to Panasonic's Help Desk for immediate assistance.

Purpose of Use:

Ideal for any food service operation, from quick-service restaurants to full-service dining, our POS solutions are designed to enhance efficiency, improve customer service, and support seamless transactions.

How to Use:

Leverage Panasonic's POS Solutions to streamline your service operations. Choose from our suite of service options to match your specific needs, ensuring quick resolutions and minimal downtime. Contact our support for setup, troubleshooting, or to customize a service package that’s right for you.

Supported OS/Application/Industries:

Our POS systems support a wide range of operating systems and applications, making them suitable for various food service settings. Whether you’re running a drive-thru or a dine-in restaurant, Panasonic provides the technology and support to meet your industry-specific needs.

Benefits & Compatibility:

  • Reduced Downtime: With our Advance Exchange and On-Site Services, we minimize operational interruptions.
  • Tailored Service Options: Customize your service plan to match your business's unique requirements.
  • Energy Efficiency: Panasonic's POS systems are designed with sustainability in mind, reducing your carbon footprint and operating costs.

Warranty and FAQs:

Panasonic offers detailed warranty information and answers to frequently asked questions to ensure clarity and confidence in your POS system choice. From purchasing service programs to understanding repair processes, we’ve got you covered.

After Sales Support:

Panasonic is committed to excellence in customer support, offering a range of after-sales services to ensure your POS system continues to meet your business needs effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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