NEOTECH
POSTECH NT-D200R All-in-One POS for Retail & Restaurant
POSTECH NT-D200R All-in-One POS for Retail & Restaurant
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your retail and restaurant operations with the POSTECH NT-D200R POS Bundle. Features a 14.1" capacitive touch screen, Intel Core i5, 8GB RAM, and built-in WiFi. Compact and powerful for efficient service.
Overview:
The POSTECH NT-D200R All-in-One Bundle POS system is designed to elevate the efficiency and functionality of restaurants and retail environments. With its sleek 14.1" touch screen, integrated thermal printer, and compact design, this POS system ensures smooth transactions and an enhanced customer experience. Powered by an Intel Core i5-10th Generation processor, 8GB DDR4 RAM, and a 128GB SSD, it delivers exceptional performance, handling peak hours with ease.
Product Description:
The POSTECH NT-D200R All-in-One POS system is a versatile solution ideal for retail and restaurant settings. This compact machine features a 14.1" FHD capacitive touch screen, offering clear visuals and responsive touch capabilities for fast and accurate transactions. The built-in 80mm thermal printer supports OPOS driver, ESC/POS commands, and Ubereat app, making it an all-in-one solution for modern businesses. Its sleek design includes a 7" LCD customer display, ensuring transparency and enhancing customer trust during transactions. With built-in WiFi, multiple USB ports, and flexible connectivity options, this POS system is tailored to meet the diverse needs of fast-paced retail and dining environments.
Key Features:
- High-Performance: Intel Core i5-10th Generation CPU with 8GB DDR4 RAM for smooth operation.
- Touch Screen: 14.1" capacitive touch screen with FHD resolution (1920*1080P) for clear and responsive interaction.
- Integrated Printer: Built-in 80mm thermal printer with auto cutter, supporting OPOS/ESC-POS commands.
- Customer Display: 7" LCD customer display for transparent transactions.
- Compact Design: Space-saving structure, perfect for small countertops in busy environments.
- Connectivity: Built-in WiFi, multiple USB ports, and a comprehensive range of I/O options for versatile connectivity.
Product Quality and Performance:
The POSTECH NT-D200R is built for durability and reliability, ensuring consistent performance even during high-traffic periods. The powerful Intel Core i5 processor, combined with 8GB of RAM, provides the necessary speed and power to handle multiple transactions simultaneously, reducing wait times and increasing customer satisfaction. The capacitive touch screen is highly responsive, offering a seamless user experience, while the integrated thermal printer ensures efficient receipt printing.
Specifications:
- Model Number: NT-D200R
- Brand Name: POSTECH
- Processor: Intel Core i5-10th Generation (Optional i7)
- Memory: 8GB DDR4 (Optional 16GB)
- Storage: 128GB mSATA SSD (Optional 256GB/512GB/1TB)
- Touch Screen: 14.1" FHD capacitive panel, 1920*1080P resolution
- Customer Display: 7" LCD
- Printer: 80mm Thermal printer with USB/COM interface
- Operating System: Windows 11 Pro (Optional Windows IOT)
- Weight: 3.5 kg
- Dimensions: 290(L) * 295(W) * 100(H) mm
Purpose of Use:
The POSTECH NT-D200R All-in-One POS system is specifically designed for restaurant and retail environments that require a compact, efficient, and reliable POS solution. It is ideal for businesses looking to streamline their checkout processes, improve customer interaction, and maximize counter space.
How to Use:
Setup is straightforward—simply connect the POSTECH NT-D200R POS system to your network, plug in peripherals, and you’re ready to begin processing transactions. The intuitive interface allows staff to quickly learn and operate the system, minimizing training time and enhancing productivity.
Supported OS/Application/Industries:
- Operating System: Windows 11 Pro, with optional Windows IOT support
- Applications: POS software compatible with Windows 11, including Ubereat app support
- Industries: Restaurants, retail stores, cafes, bars, and small businesses
Benefits & Compatibility:
- Enhanced Efficiency: Streamlines the checkout process, reducing customer wait times.
- Compact and Versatile: Space-saving design with multiple connectivity options.
- Compatibility: Supports various POS software and applications, making it adaptable to different business needs.
Warranty and FAQs:
The POSTECH NT-D200R POS system comes with a comprehensive 1-year warranty. Our support team is available online to assist with any issues. In the event of hardware failure, we initiate a quick RMA process to minimize downtime and keep your business running smoothly.
Packaging/Weight/Dimension:
- N.W.: 3.5 kg
- Package Size: 290(L) * 295(W) * 100(H) mm
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your retail or restaurant operations with the POSTECH NT-D200R POS system today! We offer fast and secure delivery across the UAE, ensuring your business can start benefiting from this powerful POS solution without delay.
Best Price Guarantee:
We guarantee the best price on the POSTECH NT-D200R POS Bundle. If you find a lower price, we will match it, allowing you to shop with confidence. Don’t miss out on this unbeatable offer!
After Sales Support:
We are committed to providing exceptional after-sales support to ensure you get the most out of your POSTECH NT-D200R POS system. Our team is here to assist with any questions or issues you may have.
Request for Customer Reviews and Testimonials:
We would love to hear how the POSTECH NT-D200R POS system has improved your business operations. Share your experience with us and help others make informed decisions.
Stock Availability:
While we strive to maintain stock levels, availability may vary. Contact us to confirm current stock before placing your order, especially for time-sensitive purchases.
Get in Touch:
Have questions about the POSTECH NT-D200R POS system? Contact our expert team for advice, support, or to verify stock availability. We’re here to help!
Disclaimer:
All product details are for general informational purposes and may change without notice. Images are for illustration only and may not represent the actual product. Please verify all details with our sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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