NEOTECH
POSTECH PT-R1518L Dual Screen Windows POS Terminal
POSTECH PT-R1518L Dual Screen Windows POS Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business with the POSTECH PT-R1518L Windows POS Terminal, featuring an Intel i3 processor, 15-inch touchscreen, and versatile connectivity. Perfect for supermarkets.
Overview
The POSTECH PT-R1518L Windows POS Terminal is a comprehensive POS system designed to streamline business operations and elevate customer service. It features a sleek design, reliable hardware, and multiple connectivity options, making it ideal for supermarkets, retail stores, and hospitality venues.
Product Description
The POSTECH PT-R1518L is equipped with an Intel Core i3 processor, 4GB RAM, and a 128GB SSD, ensuring smooth and efficient operation. Its 15-inch touch screen display, integrated WiFi, and customizable accessories make it versatile for various industry applications. The robust design and high-quality components provide unmatched performance and reliability.
Key Features
- High Performance: Intel i3 processor (with i5/i7 options) ensures rapid response times.
- Customizable Accessories: Options for MSR, RFID, and fingerprint scanners enhance functionality.
- Versatile Connectivity: Multiple I/O interfaces including RJ45, USB, and RJ11 for comprehensive connectivity.
- User-Friendly Display: 15-inch capacitive touch screen for easy operation.
- Reliable Build: Durable construction designed to withstand heavy usage.
Product Quality and Performance
The POSTECH PT-R1518L is built with high-quality components and a robust design. Its crystal-clear display and customizable options provide efficient and tailored business solutions. This POS terminal adheres to strict quality standards, ensuring consistent performance and user satisfaction.
Specifications
- Screen Size: 15 Inch
- CPU: Intel i3 (Optional i5/i7)
- RAM: 4GB (Optional 8GB)
- SSD: 128GB (Optional 256GB)
- Operating System: Windows 10 (Trial)
- Wireless Module: IEEE802.11a/b/g/n/ac + BT5.0
- Interfaces: RJ45, USB, Rs232, RJ11
Purpose of Use
The POSTECH PT-R1518L is ideal for retail, hospitality, and healthcare. It streamlines POS operations, inventory management, and customer service, making it a versatile choice for any business needing efficient transaction processing and enhanced customer interaction.
How to Use
Connect the PT-R1518L to your network and peripherals via the available ports. Configure the settings through the Windows 10 interface, load any necessary software, and start processing transactions. The user-friendly design ensures quick setup and maintenance.
Supported OS/Application/Industries
- Operating Systems: Windows 10, Linux, and Android 9.0, offering flexibility and compatibility.
- Applications: Supports a wide range of POS software for efficient business management.
- Industries: Suitable for supermarkets, retail stores, restaurants, and healthcare facilities.
Benefits & Compatibility
The POSTECH PT-R1518L enhances business operations through its high performance, ease of use, and adaptability. Its compatibility with various operating systems and applications improves the overall customer experience and operational efficiency.
Warranty and FAQs
Comes with a 1-year warranty, providing businesses with reliability and peace of mind. The FAQs section addresses common queries to assist in the decision-making process. For detailed FAQs, please refer to the Neotech product services page.
Packaging/Weight/Dimension
- Packaging: Secure packaging to ensure safe delivery.
- Weight: Lightweight design for easy handling.
- Dimensions: Compact to fit various business setups.
Shop Today & Receive Your Delivery Across the UAE!
Order the POSTECH PT-R1518L today and enjoy reliable, timely delivery across the UAE. Our efficient delivery services ensure your business is equipped with the best POS technology without delay. Enhance your business operations with our top-notch delivery services.
Best Price Guarantee
We offer the best prices on the POSTECH PT-R1518L. If you find a lower price elsewhere, we will match it. Buy now and get the best value for your money with our price guarantee.
After Sales Support
Our top priority is customer satisfaction. We provide exceptional after-sales support to ensure any issues with the PT-R1518L are resolved quickly and efficiently, keeping your business running smoothly.
Request for Customer Reviews and Testimonials
We value your feedback! Share your positive experiences with the POSTECH PT-R1518L to help others make informed decisions. Your reviews and testimonials are greatly appreciated.
Stock Availability
While we strive to keep our inventory up to date, stock availability cannot be guaranteed. If your order is time-sensitive, please contact us to verify stock availability before placing your order. Most items are available in stock, with non-standard items typically available within 10-15 working days after customer confirmation.
Get in Touch
For any questions or concerns about our products, pricing, or availability, please contact our expert team. We are here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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