NEOTECH
Barcode Scanner - Postech PT-R970 2D
Barcode Scanner - Postech PT-R970 2D
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Postech PT-R970 2D Wireless Barcode Scanner with Stand is a cutting-edge tool designed to streamline operations in grocery shops, retail stores, and pharmacies. This device ensures efficient and fast scanning of 2D barcodes, enhancing operational efficiency and accuracy.
About Product
The PT-R970 model is built with durability in mind, featuring a robust ABS+PC+TPE construction. It's equipped with a high-performance linear 2D sensor and a 632nm red diode LED light source, capable of scanning at a speed of 300 scans/sec. Its lightweight design, combined with a stand, offers flexibility and ease of use in various environments.
Quality
Constructed from high-quality materials, the PT-R970 ensures longevity and reliability. It has undergone rigorous testing, including a 1.5m shock resistance test and an IP52 rating for dust and water resistance, guaranteeing its durability in tough environments.
Performance
The scanner boasts a high scanning speed and wide compatibility, supporting Linux, Android, Windows, and MAC operating systems. With a bit error rate of 1/5000000 and the ability to read a wide range of barcode types, it offers unmatched accuracy and efficiency.
Description and Specifications
The PT-R970 features include a scanning distance of 10mm-600mm, scanning width of 5cm-15cm, and a button lifespan of over 100,000 times. It supports multiple languages and comes in grayish white or black, fitting seamlessly into any business setting.
Purpose of Use
Ideal for grocery shops, retail stores, and pharmacies, the PT-R970 enhances checkout processes, inventory management, and customer service by providing quick and accurate scanning of items.
Supported Operating Systems (OS)
This scanner is compatible with Linux, Android, Windows XP/7/8/10, and MAC, ensuring wide usability across various devices and platforms.
Supported Applications
It supports a range of applications from retail inventory management to pharmacy medication tracking, making it a versatile tool for any business.
Supported Industries
The PT-R970 is particularly suited for the retail, pharmaceutical, and grocery sectors but can be easily adapted to any industry requiring efficient barcode scanning.
Benefit Effect
This product significantly increases operational efficiency, reduces errors, and enhances customer satisfaction by ensuring a smooth checkout and inventory process.
Warranty Information
The PT-R970 comes with a comprehensive warranty, covering any defects in materials and workmanship, ensuring peace of mind for its users.
Delivery Services
Our delivery services cover the entire UAE, including major cities like Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We promise fast and reliable delivery, ensuring your business can start benefiting from our product as soon as possible.
This comprehensive approach ensures that the POSTECH [PT-R970] 2D Wireless Barcode Scanner is presented in a manner that not only meets Google's policy guidelines but also provides a detailed and compelling overview for potential customers.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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