NEOTECH
Reiner JetStamp 790
Reiner JetStamp 790
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Reiner JetStamp 790: Advanced Handheld Inkjet Printer
Overview
The REINER JetStamp 790 embodies the pinnacle of handheld inkjet printing technology. Made in Germany, this device offers unparalleled precision and efficiency, catering to diverse labeling and coding requirements across various surfaces.
Product Description
The JetStamp 790 is engineered for excellence, incorporating advanced technology and an ergonomic design to deliver superior printing results. Whether it's metal, plastic, glass, or paper, this printer marks them all with ease. Its portability and user-friendly interface make it an invaluable tool for businesses needing reliable on-the-go printing solutions.
Key Features
- Versatile Printing: Capable of printing up to 5 lines of text, including dates, times, and counters, on almost any surface.
- High-Speed Performance: Achieves printing speeds of 0.7 seconds, enhancing productivity.
- Customizable: Comes with PC Set software for easy image creation and adjustment.
- Ergonomic Design: Lightweight and portable, designed for efficient handheld use.
- Multiple Ink Options: Supports both water-based and solvent-based inks, catering to porous and non-porous surfaces respectively.
- Extensive Battery Life: Provides approximately 500 prints per battery charge, ensuring lasting performance.
Quality and Performance
The JetStamp 790's German engineering guarantees high-quality output and reliability. Its capability to quickly and accurately mark items is a testament to its superior performance, making it a favorite among businesses of all sizes.
Specifications
- Print Capabilities: 2 lines, 20 characters per line
- Text Size: 3.2mm
- Connectivity: USB interface
- Battery Life: Up to 500 prints
- Ink Types: Water-based for porous surfaces; solvent-based for non-porous surfaces
- Kit Includes: Printer, docking station, batteries, USB cable, ink cartridge, software, charger
Purpose of Use
The JetStamp 790 is perfect for manufacturing, logistics, retail, and other sectors requiring quick, precise labeling and coding. Its adaptability across applications makes it a versatile asset for a multitude of printing tasks.
Supported Operating Systems/Applications/Industries
With compatibility across various operating systems and applications, this printer is ideally suited for any environment where precise, efficient labeling and coding are necessary—from product packaging to document management.
Benefit Effect
Utilizing the JetStamp 790 leads to streamlined operations, enhanced productivity, and elevated presentation of products and documents. Its ease of use and reliability provide significant value, enhancing business processes and customer satisfaction.
Warranty Information and FAQs
Includes a comprehensive warranty, backed by a thorough FAQ section, offering support and assurance to maximize the utility and longevity of the investment.
Delivery Services (specific to the UAE)
Businesses across the UAE benefit from expedited, reliable delivery, ensuring that integrating the JetStamp 790 into operations is seamless and efficient, with coverage including major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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