NEOTECH
Mobile Terminal - RFD40 UHF RFID Premium Plus Sled
Mobile Terminal - RFD40 UHF RFID Premium Plus Sled
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
RFD40 UHF RFID Sled: Premium Plus Edition
Overview
Introducing the RFD40 UHF RFID Premium Plus Sled – the ultimate solution in RFID technology. Designed to elevate operational efficiency across retail, logistics, and healthcare, this device combines superior scanning capabilities with unmatched connectivity and durability. Its advanced features ensure seamless integration into any workflow, making it the ideal choice for businesses looking to optimize their inventory management and data collection processes.
Product Description
The RFD40 UHF RFID Premium Plus Sled redefines the standards of RFID scanning. With the ability to read tags from up to 6 meters away and a record-breaking 1300+ tag reads per second, it drastically reduces the time spent on cycle counting. Built to last, its durable design withstands the rigors of daily use, ensuring long-term reliability. The sled's user-friendly interface, complemented by a large color touchscreen, offers real-time feedback and simplifies operation. Whether for inventory management, asset tracking, or patient care, the RFD40 is engineered to meet the diverse needs of various industries.
Key Features
- Extended Read Range: Achieves up to 6 meters for efficient inventory management.
- High-Speed Scanning: Surpasses industry standards with 1300+ tag reads per second.
- Robust Connectivity: Offers Bluetooth, Wi-Fi, and USB options for versatile integration.
- User-Friendly Design: Features a large color touchscreen for ease of use.
- Customizable Settings: Allows for tailored scanning preferences and modes.
- Compact and Durable: IP54-rated for dust and water resistance, with a design that fits any setting.
- Powerful Battery: Equipped with a 7000mAh battery for all-day use without downtime.
Quality and Performance
Testimonials highlight the RFD40's significant impact on operational workflows, praising its speed, accuracy, and durability. It's proven to withstand 5-foot drops and operate across a broad temperature range, making it a reliable choice for demanding environments.
Specifications
- Dimensions: 5.94"H x 3.3"W x 6.5"L
- Weight: 541 grams (with battery)
- Battery: 7000mAh, Quick-Release PowerPrecision+
- Read Rate: 1300+ tags/sec
- Range: Up to 6 meters
- Connectivity: Bluetooth® 5.3, Wi-Fi 6, USB-C
- Display: Large color touchscreen
- Sealing: IP54 for dust and water resistance
Purpose of Use
The RFD40 is engineered for businesses seeking a high-performance RFID solution to enhance inventory accuracy, asset management, and customer service across retail, logistics, and healthcare sectors.
Supported Operating Systems/Applications/Industries
This versatile device seamlessly integrates with current and future Zebra mobile computers, supporting a wide range of applications and industries thanks to its adaptable design and extensive connectivity options.
Benefit Effect
Implementing the RFD40 into your operations can lead to significant improvements in efficiency, accuracy, and productivity, directly impacting your bottom line by reducing manual labor and error rates.
Warranty Information and FAQs
The RFD40 comes with a 1-year warranty, with detailed information and support available at https://neotech.ae/pages/product-services.
Delivery Services (specific to the UAE)
We offer reliable and fast delivery services across the UAE, ensuring your RFD40 UHF RFID Sled reaches you promptly and ready for deployment.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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