neotech.ae
Barcode Printer - Rongta RP400
Barcode Printer - Rongta RP400
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
RP400 Thermal Barcode Printer: Versatile & Efficient
Overview:
The RP400 is a dynamic thermal transfer barcode label printer, engineered to meet the diverse demands of retail, manufacturing, logistics, and healthcare industries. It combines high-performance printing capabilities with a robust set of features, making it an ideal choice for businesses looking for a reliable, cost-effective printing solution.
Quality:
Equipped with a 32-bit RISC CPU and 8MB of both flash memory and SDRAM, the RP400 delivers fast, efficient operations. Its capability to support both thermal transfer and direct thermal printing modes, along with a resolution of up to 203 dpi, ensures crisp, clear labels every time.
Performance:
Featuring a 2.8-inch color LCD display and a user-friendly interface, the RP400 simplifies operation, allowing users to navigate its functionalities with ease. With its versatile connectivity options, including USB, serial, Ethernet, and Bluetooth, this printer seamlessly integrates into various IT environments.
Description:
The RP400 is designed to accommodate labels up to 4 inches wide, boasting a maximum print speed of 4 inches per second. Its advanced features, such as automatic label peeling and rewinding, label gap and black mark detection, and a real-time clock, enhance productivity and ensure precise label printing.
Specifications:
- CPU: 32-bit RISC
- Memory: 8MB Flash, 8MB SDRAM
- Printing Modes: Thermal transfer, Direct thermal
- Resolution: 203 dpi
- Display: 2.8-inch color LCD
- Connectivity: USB, Serial, Ethernet, Bluetooth
- Max Label Width: 4 inches
- Print Speed: Up to 4 inches/second
- Additional Features: Auto peeling, rewinding, gap detection, real-time clock
Purpose of Use:
The RP400 is tailored for businesses that require high-quality, efficient label printing across various sectors, enhancing labeling processes in retail, manufacturing, logistics, and healthcare settings.
Supported OS:
This printer's broad compatibility ensures it can be easily incorporated into most operating systems, facilitating smooth integration and operation.
Applications:
- Retail: Price tags, inventory labels
- Manufacturing: Product identification, compliance labels
- Logistics: Shipping labels, tracking tags
- Healthcare: Patient wristbands, specimen labels
Industries:
Designed for versatility, the RP400 serves a wide array of industries seeking to optimize their barcode labeling and printing workflows.
Delivery Services:
Our comprehensive delivery services extend across the UAE, including Dubai, Abu Dhabi, Al Ain, ensuring your RP400 arrives promptly, ready to support your business's printing needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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