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NEOTECH

Rongta RP400 Barcode Printer

Rongta RP400 Barcode Printer

Regular price Dhs. 650.00 AED
Regular price Dhs. 790.00 AED Sale price Dhs. 650.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction

The RP400 Barcode Printer is a versatile thermal transfer printer designed for high-demand environments in retail, manufacturing, logistics, and healthcare. It combines strong performance with a cost-effective design. Consequently, it is a top choice for businesses needing reliable and efficient printing solutions.

Quality and Performance

Equipped with a 32-bit RISC CPU and 8MB of flash memory and SDRAM, this printer supports both thermal transfer and direct thermal printing modes. Its 203 dpi resolution ensures crisp, clear labels every time. Additionally, the 2.8-inch color LCD display simplifies operation. Moreover, it offers versatile connectivity options, including USB, serial, Ethernet, and Bluetooth. Therefore, this ensures seamless integration into various IT environments.

Product Description

The RP400 combines advanced technology and user-friendly features to deliver high-quality label printing. Its robust construction and advanced features, such as automatic label peeling and rewinding, label gap and black mark detection, and a real-time clock, significantly boost productivity and ensure precise label printing.

Key Features

High Speed & Stability

  • Supports printing speeds up to 4 inches per second.
  • Multiple Interfaces: USB, serial, Ethernet, and Bluetooth connectivity.

Advanced Detection

  • Automatic label peeling and rewinding.
  • Label gap and black mark detection.

User-Friendly Interface

  • 2.8-inch color LCD for easy navigation.

Robust Construction

  • Built for durability and long-lasting performance.

The RP400 Barcode Printer excels in quality and performance, adhering to high industry standards. Its reliability is backed by user testimonials and industry benchmarks, thereby demonstrating its superior durability and dependability.

Specifications

Technical Details

  • CPU: 32-bit RISC
  • Memory: 8MB Flash, 8MB SDRAM
  • Printing Modes: Thermal transfer, Direct thermal
  • Resolution: 203 dpi
  • Display: 2.8-inch color LCD
  • Max Label Width: 4 inches
  • Print Speed: Up to 4 inches/second
  • Connectivity: USB, Serial, Ethernet, Bluetooth
  • Additional Features: Auto peeling, rewinding, gap detection, real-time clock

Purpose of Use

The RP400 is designed for businesses requiring efficient label printing across various sectors. Consequently, it significantly improves processes in retail, manufacturing, logistics, and healthcare settings.

Supported OS/Application/Industries

Compatibility:

  • Retail: Price tags, inventory labels
  • Manufacturing: Product identification, compliance labels
  • Logistics: Shipping labels, tracking tags
  • Healthcare: Patient wristbands, specimen labels

Benefits & Compatibility

Key Benefits:

  • Versatility: Supports a range of label types and sizes.
  • Efficiency: Boosts productivity with high-speed printing.
  • Compatibility: Works with various operating systems and applications.

Warranty and FAQs

Comprehensive Coverage: Comprehensive warranty coverage for one year. Furthermore, common concerns are addressed in the FAQ section to enhance user satisfaction.

Packaging/Weight/Dimension

Packaging Details: Detailed packaging information, including weight and dimensions, helps customers understand the product's physical attributes and logistical considerations.

Shop Today & Receive Your Delivery Across the UAE!

We offer reliable, timely, and secure delivery services across the UAE. Therefore, our commitment to punctuality and safety ensures a smooth delivery experience.

Best Price Guarantee

We monitor the market to ensure competitive pricing. If you find a lower price elsewhere, we will match it, thereby guaranteeing the best value in Dubai, UAE.

After Sales Support

Our dedicated after-sales support ensures customer satisfaction, providing exceptional assistance post-purchase.

Request for Customer Reviews and Testimonials

We encourage our customers to share their positive experiences through reviews and testimonials. Thus, this helps us improve and provides valuable insights for new buyers.

Summary

In conclusion, the Rongta RP400 Barcode Printer offers high performance and reliability for various industries. Its advanced features, robust construction, and user-friendly interface make it an excellent choice for businesses needing efficient label printing solutions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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