NEOTECH
Rongta RPP004 4-Inch Bluetooth Label Printer
Rongta RPP004 4-Inch Bluetooth Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Rongta RPP004 4-Inch Bluetooth Portable Label Printer. Ideal for retail, logistics, and healthcare, offering efficient and reliable mobile printing solutions.
Overview
Introducing the Rongta RPP004, a state-of-the-art 4-inch portable label printer designed for efficiency and reliability. With its IP54 certification, it is built to withstand dust and water splashes, making it perfect for on-the-go printing needs across various industries.
Product Description
The Rongta RPP004 is engineered for modern mobile printing demands. Its compact and lightweight design, combined with Bluetooth connectivity, ensures seamless integration with mobile devices and laptops. The exceptional battery life, capable of printing up to 300 meters continuously, and fast charging features make this printer indispensable for businesses. Its paper peeling function further enhances convenience, positioning it as a superior choice for efficient label printing.
Key Features
- IP54 Certification: Dust and water splash resistant.
- Superior Battery Life: Prints up to 300 meters continuously; features fast charging.
- Portable Design: Lightweight with an optional strap for easy transport.
- Versatile Connectivity: Bluetooth-enabled for easy device connection.
- Thermal Printing: Supports both direct thermal and thermal transfer modes.
Quality and Performance
The Rongta RPP004 sets new standards for mobile printing, capable of printing up to 5,000 labels per charge at a speed of 50mm/s. Its thermal printing technology ensures crisp, clear labels suitable for various applications.
Specifications
- Printing Method: Thermal Line
- Max Printing Width: 104mm
- Resolution: 203dpi
- Speed: 50mm/s
- Battery: 7.4V, 2500mAh
- Dimensions: 133×149×60mm
- Weight: 0.58kg
Purpose of Use
Ideal for producing product labels, barcode labels, shipping labels, and more, the Rongta RPP004 is perfect for retail, logistics, healthcare, and various other sectors requiring reliable mobile printing.
Supported OS/Applications/Industries
Compatible with ESC/POS/TSPL/CPCL/ZPL printing commands, the RPP004 is adaptable across different operating systems and applications, ensuring wide industry applicability.
Benefits and Compatibility
Enhance operational efficiency with the RPP004's fast, reliable label printing. Its durability and ease of use make it a valuable tool for improving workflow and customer satisfaction.
Warranty Information
Comes with a 1-year warranty, assuring quality and reliability.
Packaging and Delivery
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Packaging Details: Portable Label Printer RPP004
- Single unit in a box: 26.2×17.7×8.2mm, weight: 1.09kg
- Six units in a box: 55×29.7×21.8mm, weight: 7.08kg
Shop Today & Receive Your Delivery Across the UAE!
Experience prompt, reliable delivery across the UAE, covering major cities and emirates. Unlock your business potential today with our efficient delivery services.
Best Price Guarantee
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with confidence for the best value in Dubai, UAE.
After-Sales Support
Our customers are our priority. We provide exceptional after-sales support to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We kindly request our customers to share their positive experiences through reviews or testimonials.
Stock Availability
While we strive to keep our inventory up to date, stock availability cannot be guaranteed. Contact us to verify stock availability for time-sensitive orders.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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