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Sewoo SLK-D30 Dot Matrix POS Printer

Sewoo SLK-D30 Dot Matrix POS Printer

Regular price Dhs. 810.00 AED
Regular price Dhs. 890.00 AED Sale price Dhs. 810.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Sewoo SLK-D30: High-Speed 3-inch Dot Matrix POS Printer


Introducing the Sewoo SLK-D30, a cutting-edge dot matrix POS printer designed to transform retail environments with its high-speed performance and durable printing solutions. Engineered for efficiency, this printer offers an innovative drop-in paper loading feature, rapid printing at 5 lines per second, and the option for two-color printing, enhancing transaction clarity and customer satisfaction.

Product Description

The Sewoo SLK-D30 stands out in the market with its exceptional blend of speed, reliability, and user-friendly features. Its dot impact printing method ensures long-lasting receipts, making it an ideal choice for businesses that require hard-wearing documents. With the capability to handle roll paper of various widths and support for original plus two copies, this printer offers flexibility for a wide range of POS applications. Its optional auto cutter and comprehensive sensor suite streamline operations, reducing downtime and maintaining continuous productivity.

Key Features

  • High-Speed Printing: Achieves up to 5 lines per second, minimizing customer wait times.
  • Two-Color Printing: Enhances receipt readability with an option for two-color printing, perfect for highlighting special offers or totals.
  • Drop-In Paper Loading: Simplifies the paper reloading process, facilitating quick and hassle-free maintenance.
  • Versatile Paper Handling: Supports roll paper widths of 57.5, 69.5, and 76.2 mm, catering to diverse printing needs.
  • Multiple Interface Options: Includes Serial, Parallel, Ethernet, and USB connectivity, ensuring compatibility with various POS systems.

Product Quality and Performance

The Sewoo SLK-D30 is built to last, adhering to stringent quality standards. It delivers consistent, high-quality prints at a resolution of 160 DPI / 80 DPI, ensuring every receipt is clear and professional. The optional auto cutter feature adds convenience and efficiency to the printing process, making it a reliable tool for high-volume retail settings.


  • Printing Method: 9pin Serial Dot Impact Matrix
  • Speed: 4.7 lines per second
  • Print Width: 63.5 mm (2.5 inches)
  • Resolution: 160 DPI / 80 DPI
  • Paper Types: Roll Paper (57.5, 69.5, 76.2 mm widths)
  • Interface Options: Serial (RS-232C), Parallel (Centronics 36pin), Ethernet, USB, Combo (Serial+USB)

Purpose of Use

Designed for dynamic retail and hospitality environments, the Sewoo SLK-D30 enhances operational efficiency with its fast printing speed and durability. It's perfectly suited for businesses requiring reliable, long-lasting receipt printing, from small cafes to large retail chains.

How to Use

To ensure optimal performance, regularly clean the print head and replace ribbons or paper rolls as needed. The drop-in paper loading mechanism facilitates easy maintenance, while selectable interfaces allow for seamless integration into existing POS systems.

Supported OS/Application/Industries

Compatible with a variety of operating systems and applications, the Sewoo SLK-D30 is versatile enough for retail, hospitality, banking, and healthcare industries, ensuring seamless receipt printing across multiple platforms.

Benefits & Compatibility

  • Cost-Effective: Reduces operational costs with its efficient, high-speed printing and durability.
  • Flexible Connectivity: Ensures easy integration with existing POS systems through multiple interface options.
  • Enhanced Customer Experience: Offers quick service and professional-quality receipts, improving overall satisfaction.

Warranty and FAQs

The Sewoo SLK-D30 comes with a one-year warranty, covering parts and labor. For more detailed FAQs and warranty information, visit the Neotech product services page.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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