NEOTECH
Peripheral Keyboard HID 5427 Omnikey
Peripheral Keyboard HID 5427 Omnikey
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
HID Omnikey 5427: Dual-Interface Card Reader
Overview
Discover the HID 5427 Omnikey Smart Card Reader, a pinnacle of access security technology. Engineered for unmatched versatility and performance, this reader supports a vast array of card technologies, offering secure and efficient solutions for various applications.
Product Description
The HID 5427 Omnikey Smart Card Reader is designed to meet the modern demands of access control and secure data transactions. It seamlessly integrates with both contact and contactless smart card technologies, providing a comprehensive solution for secure authentication across different platforms.
Key Features
- Broad Card Technology Support: Compatible with HID Prox, iCLASS, MIFARE, and DESFire.
- Dual Interface: Facilitates both contact and contactless interactions, enhancing user convenience.
- USB Connectivity: Simplifies installation and setup, ensuring easy integration with existing systems.
- Durable Construction: Crafted from high-quality materials for long-lasting reliability.
- Enhanced Security: Incorporates advanced encryption standards for secure data exchange.
- Customizable Indicators: Features configurable LED and beeper for tailored user feedback.
- Industry Compliance: Meets rigorous certification standards, ensuring wide application suitability.
Quality and Performance
The HID 5427 Omnikey sets a new standard for reliability and security in smart card readers. Its robust design and advanced technology make it a preferred choice for organizations looking to bolster their security infrastructure.
Specifications
- Interface: USB for universal compatibility.
- Feedback: Configurable LED and beeper for user-specific indications.
- Material: High-quality construction for enhanced durability and longevity.
Purpose of Use
Ideal for applications requiring secure access and authentication, including corporate environments, healthcare facilities, government institutions, and educational campuses, the HID 5427 Omnikey offers a secure and versatile solution.
Supported Operating Systems/Applications/Industries
This reader is compatible with various operating systems, making it suitable for a wide range of industries, including corporate security, healthcare, government, and education, where secure access is paramount.
Benefit Effect
By integrating the HID 5427 Omnikey into their security systems, organizations can significantly enhance their control over access and data security, ensuring a safe and compliant operational environment.
Warranty Information and FAQs
Accompanied by a comprehensive warranty, the HID 5427 Omnikey also features an extensive FAQ section to assist users with setup, operation, and troubleshooting, ensuring a smooth and efficient user experience.
Delivery Services (specific to the UAE)
Offers expedited and reliable delivery services across the UAE, covering major cities and emirates, to promptly secure your premises with the HID 5427 Omnikey.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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