NEOTECH
UROVO DT50: High-Performance Handheld Device
UROVO DT50: High-Performance Handheld Device
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the UROVO DT50 handheld device with an octa-core processor, 5.7" display, and Android 11. Ideal for logistics and retail.
Overview
The UROVO DT50 is a cutting-edge handheld device, crafted to deliver exceptional performance and reliability. Designed with advanced technology and a user-centric approach, it is an indispensable tool for professionals across various industries, including logistics, retail, and manufacturing.
Product Description
The UROVO DT50 is a robust handheld mobile computer that integrates a powerful 2.45GHz octa-core processor with Android 11.0, providing users with a smooth and efficient operating experience. The 5.7" bezel-less display offers crystal-clear visibility in any lighting condition, while the high-sensitivity touch screen ensures ease of use even with gloves, wet hands, or a stylus. With its durable construction and advanced features, the DT50 is built to enhance productivity and streamline operations.
Key Features
- Powerful Performance: Equipped with a high-speed octa-core processor and up to 8+128 GB memory.
- Durable Display: A large 5.7" full HD bezel-less display, visible under strong sunlight and operable in any weather.
- Advanced Connectivity: Supports Wi-Fi 6, 4G networks, VoLTE, and Bluetooth 5.0 for seamless communication.
- Professional Scanning: Fast and reliable reading of 1D/2D codes, enhancing productivity.
- Long Battery Life: A 5000mAh battery supports quick charging, lasting 8-12 hours on a single charge.
- Versatile Accessories: Options include an ergonomic trigger handle and a high-performance RFID gun grip.
Product Quality and Performance
The DT50 is designed to meet the highest quality standards, offering reliable performance with its millisecond response for barcode scanning and its rugged design certified for safety and durability. It adheres to stringent industry benchmarks, ensuring it can withstand the demands of various operational environments.
Specifications
- Processor: Qualcomm Octa-core 2.45GHz
- Operating System: Android 11
- Memory Options: 4GB RAM/64GB ROM or 8GB RAM/128GB ROM
- Display: 5.7" TFT-LCD with Gorilla Glass
- Battery: 5000mAh, replaceable, quick charge
- Connectivity: Wi-Fi 6, 4G, Bluetooth 5.0 BLE
- Scanning: Honeywell HS7 scan engine
- Additional Features: NFC, Fingerprint sensor, GPS, 5MP front + 13MP rear camera
Purpose of Use
The UROVO DT50 is designed for professionals in logistics, retail, and manufacturing. It enhances operational efficiency with quick scanning, durable design, and powerful computing capabilities. Whether tracking inventory, managing point of sale, or capturing data, the DT50 provides a reliable and efficient solution.
How to Use
To use the UROVO DT50, turn on the device and log in to your preferred applications. The high-sensitivity touch screen allows for easy navigation. Utilize the built-in scan engine to read 1D/2D codes quickly. Charge the device using the provided quick charge feature to ensure continuous operation.
Supported OS/Application/Industries
The DT50 supports Android 11.0 and is compatible with enterprise applications for inventory management, point of sale, and asset tracking. It is ideal for use in logistics, retail, manufacturing, and any sector requiring high-performance mobile data capture and processing.
Benefits & Compatibility
- Efficiency: Increases productivity with quick scanning and data processing.
- Compatibility: Supports a range of enterprise applications and systems.
- Durability: Designed to withstand tough environments, ensuring long-term reliability.
Warranty and FAQs
- Warranty: Comes with a comprehensive warranty covering defects in materials and workmanship. Users can avail of prompt service and support through authorized centers.
- FAQs: For common questions and troubleshooting tips, refer to the product manual or our online support page.
Packaging/Weight/Dimension
- Dimensions: 162 x 77 x 14 mm
- Weight: 260g
- Packaging: Securely packaged to ensure protection during shipping.
Shop Today & Receive Your Delivery Across the UAE!
Experience the reliability and performance of the UROVO DT50. Shop today and enjoy fast, secure delivery across the UAE, including major cities and emirates. Our delivery service is efficient and dependable, ensuring your device reaches you timely and securely.
Best Price Guarantee
We offer the best prices on the UROVO DT50. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and get the best value for your money.
After Sales Support
Our customers are our top priority. We provide exceptional after-sales support, including repair services, free spare parts, and online technical support. Ensure your satisfaction with our dedicated service.
Request for Customer Reviews and Testimonials
We value your feedback. Share your experiences and reviews to help us improve our services and assist other customers in making informed decisions.
Stock Availability
We strive to keep our inventory up to date. If any items in your order are out of stock, we will notify you promptly. For time-sensitive orders, please contact us to verify stock availability.
Get in Touch
For any inquiries about our products, pricing, or availability, feel free to reach out to our expert team. We are here to provide support and answer any questions you may have.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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