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NEOTECH

Mobile Printer - Urovo K329

Mobile Printer - Urovo K329

Regular price Dhs. 788.00 AED
Regular price Dhs. 1,000.00 AED Sale price Dhs. 788.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

K329 Portable Barcode Label Printer

Overview:

The K329 is a highly portable, direct thermal label printer that revolutionizes on-the-go printing for logistics, retail, and law enforcement sectors. Its compact design and versatile connectivity options, including NFC and Bluetooth, make it an indispensable tool for dynamic business environments.

Product Description:

The K329 portable label printer offers a blend of convenience and performance, designed for professionals who require mobility without compromising on quality. It supports a wide range of thermal printing materials, from adhesives to receipts, making it suitable for various applications. With its lightweight design and robust connectivity features, the K329 addresses the needs of modern, mobile workflows.

Key Features:

  • NFC Bump-to-Pair: Ensures easy and quick pairing with devices.
  • Adaptive High-Speed Printing: Prints up to 120mm per second, adjusting speed based on battery voltage.
  • HD Printing Resolution: Offers 203dpi resolution for clear, detailed labels.
  • Efficient Power Consumption: Features a 2500mAh battery, printing over 1,200 labels per charge.
  • WYSIWYG Label Editing: Comes with an app for easy label design and customization.

Quality and Performance:

The K329 sets the standard in its class for speed, reliability, and print quality. Its adaptive printing capabilities ensure optimal performance, while the high-capacity battery guarantees prolonged operation, making it a reliable tool for intensive daily use.

Specifications:

  • Memory: 8MB RAM, 16MB FLASH
  • Dimensions: 118mm x 105mm x 62mm
  • Weight: 450g
  • Power: Li-Ion 7.4V, 2500mAh
  • Connectivity: Bluetooth 4.2 + 2.1, Optional WIFI, NFC
  • Operating Temperature: 0~50℃
  • Print Speed: Up to 120mm/s
  • Media Width: 42~80mm
  • Resolution: 203dpi

Purpose of Use:

Designed for professionals in logistics, retail, direct store delivery, and law enforcement, the K329 facilitates efficient, on-the-go label printing, streamlining operations and enhancing productivity.

Supported Operating Systems (OS):

Compatible with major operating systems, ensuring seamless integration into existing tech ecosystems.

Supported Applications:

Works with various applications for inventory management, asset tracking, and receipt printing, among others.

Supported Industries:

Ideal for logistics, retail, hospitality, healthcare, and government sectors, providing versatile printing solutions across industries.

Benefit Effect:

Using the K329 improves operational efficiency, reduces time spent on label creation, and enhances the overall professionalism of services with high-quality, durable labels.

Warranty Information:

Comes with a comprehensive warranty covering defects in materials and workmanship, with full support and service options available.

Delivery Services (UAE):

  • Coverage: Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain.
  • Commitment to reliable and swift delivery services, ensuring products reach customers promptly and securely.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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