NEOTECH
UROVO K419: Compact High-Speed Sticker Printer
UROVO K419: Compact High-Speed Sticker Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
UROVO K419: Compact High-Speed Sticker Printer
Overview:
The UROVO K419 stands out as an ideal portable sticker printer for on-the-go professionals and hobbyists alike. Its compact design ensures it fits easily in your pocket, allowing for instant printing anytime, anywhere. This device combines convenience with efficiency, making it a must-have tool for dynamic printing needs.
Product Description:
Designed for mobility and ease of use, the UROVO K419 portable sticker printer boasts a small, exquisite body that users can carry effortlessly. It features a robust industrial build for high-quality sticker printing. With its capability to print at speeds up to 90mm/s, it ensures fast, reliable output for various printing tasks.
Key Features:
- Fast Printing Speed: Achieves up to 90mm/s, efficiently handling multiple languages, numbers, graphs, and barcodes.
- Large Paper Compartment: Accommodates a 56mm-diameter roll, supporting 2 to 4-inch wide prints.
- Bluetooth Connectivity: Features dual-mode Bluetooth 4.2 for stable and speedy data transfer.
- Versatile OS Support: Compatible with Windows, Android, and iOS platforms, including WeChat mini programs.
- Flexible Printing: Adjusts to 2-3 inch paper rolls, with black mark and gap detection for various label sizes.
- Durability: Engineered with a drop resistance design, passing a 1.5m drop test for resilience in mobile environments.
Product Quality and Performance:
The K419 is crafted to meet industrial quality standards, ensuring reliable performance across a wide range of printing tasks. Its durability and fast printing capabilities make it a dependable choice for professionals on the move.
Specifications:
- Dimensions: 168mm x 113mm x 68mm
- Weight: 507g (with battery)
- Battery: 17.76Wh (1600mAh) 11.1V rechargeable lithium polymer
- Connectivity: Bluetooth 2.1+4.2 (BLE)
- Print Speed: 90mm/s
- Resolution: 203dpi
- Media Width: 46mm-110mm
Purpose of Use:
Ideal for professionals in logistics, retail, and events management, the K419 caters to anyone needing quick, high-quality sticker or label printing on the go.
Supported Operating Systems:
- Windows
- Android
- iOS
Supported Applications:
Works seamlessly with various applications, particularly beneficial for WeChat mini program integrations.
Supported Industries:
Logistics, retail, hospitality, and events management are just a few sectors that can greatly benefit from the K419's portability and performance.
Benefits & Compatibility:
Users enjoy increased productivity, flexibility in printing operations, and the convenience of mobile printing without compromising on quality. The K419 is compatible with a variety of operating systems and applications, making it versatile for different professional needs.
Warranty Information:
Includes a comprehensive warranty, detailing terms and duration. Customers can access service and support for any issues encountered.
Delivery Services for the UAE:
Covers all major cities and emirates, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Emphasizes reliability and speed, ensuring timely and secure deliveries.
Packaging, Weight, and Dimensions:
- Dimensions: 168mm x 113mm x 68mm
- Weight: 507g (with battery)
Shop Today & Receive Your Delivery Across the UAE!
Encourage to buy and get our delivery coverage throughout the UAE, focusing on major cities and emirates, to highlight our commitment to offering reliable, timely, and secure delivery services.
Best Price Guarantee:
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE.
After Sales Support:
Our customers are our top priority, and we are dedicated to providing exceptional after-sales support to ensure customer satisfaction.
Request for Customer Reviews and Testimonials:
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences.
Stock Availability:
Most items are always available in stock. For non-standard items, if they are unavailable, they can typically be available within 10-15 working days after customer confirmation.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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