NEOTECH
Zebra ZC10L Large-format Card Printer
Zebra ZC10L Large-format Card Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZC10L: Ultimate Event Badge Printer
Overview
The Zebra ZC10L Large-format Card Printer stands out as a pioneering solution for event organizers and businesses requiring high-quality, large-format badges and passes. Engineered for flexibility and efficiency, this printer allows for on-site customization, enabling you to print what you need when you need it, reducing waste and costs. Its unique selling points include direct-to-card large-format printing and the ability to fully customize badges and passes with vibrant colors and sharp images right up to the edge of the card.
Product Description
The Zebra ZC10L printer is specifically designed to produce large-format, full-color cards for conferences, festivals, sporting events, and more. This device empowers users to print only what is necessary, making last-minute changes possible and avoiding pre-printing in large quantities. It supports edge-to-edge printing on cards much larger than the standard size, ensuring that all badges and passes are professional, vibrant, and fully personalized. Its eco-friendly nature, combined with innovative features like on-the-fly editing and immediate printing, positions the ZC10L as a top choice for dynamic event management.
Key Features
- Large-Format Printing: Prints full-color cards at larger dimensions for enhanced visibility and branding.
- On-Demand Printing: Enables printing exactly the number of cards needed, reducing waste.
- Edge-to-Edge Customization: Offers complete creative control, from color adjustment to adding text and graphics, ensuring each card is unique.
- User-Friendly Interface: Simplifies the printing process with an intuitive design and straightforward functionality.
Product Quality and Performance
The Zebra ZC10L Large-format Card Printer redefines reliability and performance in its category. It’s crafted to meet rigorous standards, ensuring every card comes out with exceptional quality. Users rave about its durability and the consistent excellence of prints, making it a dependable choice for high-stakes events.
Specifications
- Print Technology: Direct-to-Card Dye Sublimation
- Max Print Size: 5.5" x 3.46" (140mm x 88mm)
- Resolution: 300 dpi
- Connectivity: USB 2.0 and Ethernet
- Material Compatibility: PVC and Composite PVC Cards
Purpose of Use
Ideal for event organizers, corporate functions, and entertainment venues, the ZC10L addresses the need for on-site, last-minute badge printing. Its large-format output is perfect for creating detailed, highly visible event passes, VIP badges, and media credentials that stand out.
How to Use
Operating the ZC10L is straightforward: design your badges using Zebra’s software, load the card stock, and print. For maintenance, regular cleaning and using genuine Zebra supplies will ensure optimal performance and longevity.
Supported OS/Application/Industries
The ZC10L is compatible with Windows operating systems, integrating seamlessly with professional design software. It’s a game-changer in industries such as event management, entertainment, hospitality, and retail, where large, customized badges are essential.
Benefits & Compatibility
- Versatility: Prints on a variety of card thicknesses and materials.
- Eco-Friendly: Reduces waste with on-demand printing.
- Cost-Efficient: Eliminates the need for pre-printed card stock and excess inventory.
Warranty and FAQs
The ZC10L comes with a one-year warranty, covering parts and labor. Our FAQ section addresses setup, troubleshooting, and best practices to ensure you get the most out of your printer.
Delivery Services (UAE)
We offer swift and secure delivery across the UAE, ensuring your ZC10L printer arrives ready for your next big event.
After Sales Support
Our commitment doesn’t end at purchase. We provide unparalleled after-sales support, ensuring your ZC10L continues to meet and exceed expectations.
Request for Customer Reviews and Testimonials
We value your feedback on the ZC10L Large-format Card Printer. Share your experiences to help us continuously improve and inform future customers.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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