NEOTECH
ZKTeco Horus E1-FP: Advanced Time Attendance
ZKTeco Horus E1-FP: Advanced Time Attendance
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the ZKTeco Horus E1-FP, featuring facial, fingerprint, and RFID recognition for secure time attendance. Shop now for fast UAE delivery!
Overview
ZKTeco's Horus E1-FP Time Attendance Machine integrates the latest Visible Light Facial Recognition technology to elevate biometric security. Named after the all-seeing Egyptian god, Horus, this device offers a compact, innovative solution for access control and time tracking.
Product Description
The ZKTeco Horus E1-FP is a cutting-edge time attendance machine featuring facial recognition, fingerprint scanning, and RFID technology. Designed for comprehensive security, this device supports multi-factor authentication, ensuring reliable and accurate user identification. With a sleek, compact design and WiFi connectivity, the Horus E1-FP is suitable for various applications in modern workplaces.
Key Features
- Multi-Factor Authentication: Combines facial recognition, fingerprint scanning, and RFID technology for enhanced security.
- High Capacity: Supports up to 10,000 faces and 10,000 fingerprints.
- Advanced Display: 720 x 1280 IPS touch LCD for clear, user-friendly interaction.
- Connectivity: Dual-band WiFi (2.4GHz and 5GHz), Bluetooth 4.0, and 4G wireless broadband capabilities.
- Compact Design: Incredibly compact with dimensions of 205.33 x 74 x 17.7 mm, making it easy to install in various locations.
Product Quality and Performance
The Horus E1-FP is built with high-quality materials, ensuring durability and reliability. It meets CE, FCC, and RoHS certifications, guaranteeing top-notch performance and compliance with international standards.
Specifications
- Model: Horus E1-FP
- OS: Android 8.1
- CPU: Quad-core, 1.5GHz
- Memory: 2GB RAM / 16GB ROM
- Camera: 2MP Dual Camera
- Face Capacity: 6,000 / 10,000 (Optional)
- Fingerprint Capacity: 6,000 / 10,000 (Optional)
- Wi-Fi: 2.4GHz, 5GHz, 802.11a/b/g/n
- Bluetooth: 4.0
- 4G Wireless Broadband: GSM, WCDMA, TDD-LTE, FDD-LTE
- Power: 12V 2A
- Operating Temperature: 0°C~50°C
- Operating Humidity: 20% - 80%RH
Purpose of Use
Ideal for businesses requiring accurate and secure time attendance tracking, the Horus E1-FP ensures seamless integration with existing systems. It addresses the need for advanced security and efficiency in access control.
How to Use
Install the Horus E1-FP in a secure location, connect to WiFi, and follow the on-screen instructions for setup. Use facial recognition, fingerprint, or RFID to log time and control access. Regularly update the firmware to maintain optimal performance.
Supported OS/Application/Industries
Compatible with Android 8.1, the Horus E1-FP integrates seamlessly with various applications. It's ideal for use in corporate offices, manufacturing plants, and educational institutions, enhancing security and operational efficiency.
Benefits & Compatibility
- Energy Efficient: Reduces power consumption with advanced technology.
- Wide Compatibility: Works with multiple operating systems and industry-specific tools, enhancing usability.
- Cost-Effective: Potential for significant cost savings over time.
Warranty and FAQs
The Horus E1-FP comes with a one-year warranty. For common issues and troubleshooting, refer to the Neotech product services page. Contact our sales representative for further assistance.
Packaging/Weight/Dimension
- Dimensions: 205.33 x 74 x 17.7 mm
- Weight: Lightweight and easy to handle.
Shop Today & Receive Your Delivery Across the UAE!
Experience swift and secure delivery across the UAE with our reliable services. Shop today and enjoy unparalleled reliability, punctuality, and security.
Best Price Guarantee
We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for quality, innovation, and competitive pricing.
After Sales Support
Our exceptional after-sales support ensures customer satisfaction. Reach out to our support team for any post-purchase assistance.
Request for Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the Horus E1-FP to help us improve and provide better service.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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