NEOTECH
Zebra ZQ521 Portable Mobile Printer – Rugged & Reliable
Zebra ZQ521 Portable Mobile Printer – Rugged & Reliable
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZQ521 portable mobile printer. Rugged, fast, and reliable with Bluetooth and Wi-Fi. Perfect for labels and receipts. Shop in the UAE today!
✅ Overview:
The Zebra ZQ521 Mobile Printer is built to handle demanding environments while delivering high-quality label and receipt printing. Engineered for durability, it is ideal for professionals in logistics, retail, and healthcare who require reliable, on-the-go printing solutions.
✅ Product Description:
Designed to withstand the harshest conditions, the Zebra ZQ521 sets the standard for rugged mobile printing. With support for multiple connectivity options, including Wi-Fi, Bluetooth, and USB, it ensures seamless integration with your mobile workflows. The printer delivers high-resolution prints at 203 dpi with fast speeds of up to 5 inches per second, making it perfect for businesses requiring efficiency and reliability.
From proof of delivery to ticketing, this printer excels in various applications with its robust design and IP54 rating, providing protection against dust and water. It also offers optional RFID printing capabilities, making it versatile for advanced tracking needs.
✅ Key Features:
✔ Ultra-Rugged Design: MIL-STD 810G certification for shock and drop resistance.
✔ Fast Printing: Prints at speeds up to 5 inches per second.
✔ High Capacity Battery: Offers up to 10 hours of uninterrupted operation.
✔ RFID Option: Supports UHF RFID printing for advanced tracking.
✔ Multiple Connectivity Options: Includes Wi-Fi, Bluetooth, and USB.
✔ User-Friendly Interface: Large buttons and simple media loading for convenience.
✔ Sustainability: Optional linerless printing reduces waste and increases efficiency.
✅ Specifications:
- Print Method: Direct thermal.
- Resolution: 203 dpi.
- Print Width: Up to 4.09 inches.
- Dimensions: 6.2 in. L x 6.1 in. W x 2.6 in. H.
- Weight: 1.73 lbs (with standard battery).
- Battery Capacity: 3250 mAh PowerPrecision+ Battery (optional 6500 mAh extended).
- Durability: MIL-STD 810G certification; IP54 rating.
- Connectivity: Bluetooth 4.1, Wi-Fi (802.11ac), USB 2.0.
✅ Supported OS/Applications/Industries:
Operating Systems:
- iOS, Android, Windows.
Industries:
- Logistics & Transportation: Proof of delivery, route accounting.
- Healthcare: Patient wristbands, prescription labels.
- Retail: Shelf-edge labels, mobile point-of-sale receipts.
- Field Services: Maintenance logs, work orders.
✅ Benefits & Compatibility:
- Increased Productivity: Fast printing speeds and extended battery life reduce downtime.
- Durability for Harsh Conditions: Withstands drops, tumbles, and extreme weather.
- Eco-Friendly Options: Linerless printing supports sustainability initiatives.
- Seamless Integration: Broad compatibility with devices and systems.
✅ Purpose of Use:
The ZQ521 serves professionals requiring portable, on-demand printing solutions. From delivery services to warehouse labeling, this printer enhances efficiency and ensures reliable performance across industries.
✅ How to Use:
- Load Media: Open the clamshell design to load receipt or label rolls.
- Connect: Pair via Bluetooth, Wi-Fi, or USB to your mobile device.
- Start Printing: Use compatible apps or systems to send print jobs.
- Maintenance: Keep the device clean and monitor battery health using Zebra DNA tools.
✅ Packaging/Weight/Dimension:
- Weight: 1.73 lbs with standard battery.
- Packaging Includes: Printer, battery, and setup guide.
- Dimensions: Compact and portable design for mobility.
✅ Warranty & FAQs:
- Warranty: Two years standard; one year for the battery.
-
FAQs:
✔ Can it print labels and receipts? – Yes, it supports both.
✔ Is it waterproof? – It has an IP54 rating, offering water resistance.
✔ What is the battery life? – Up to 10 hours on a single charge.
✅ Performance, Quality, Durability, and Reliability:
With military-grade durability and Power Smart Print Technology, the ZQ521 guarantees outstanding print quality while optimizing battery consumption. Its rugged design makes it a dependable choice for high-demand environments.
✅ Best Price Guarantee:
Enjoy the best price on the ZQ521 Mobile Printer with our price match policy. Get premium quality at unbeatable value.
✅ Shop Today & Receive Your Delivery Across the UAE!
Order now for fast delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Experience efficient and reliable service tailored to your needs.
✅ Stock Availability:
The Zebra ZQ521 is generally in stock. For urgent requests, please confirm availability with our team.
✅ After-Sales Support:
Our dedicated support team ensures smooth setup and usage. For additional assistance, access our detailed FAQ and troubleshooting resources.
✅ Get in Touch:
For inquiries, contact us today. Our experts are ready to assist with all your Zebra printing needs.
✅ Disclaimer:
Specifications are subject to change. Images are for illustration purposes only. Verify details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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