NEOTECH
Mobile Printer - Zebra ZQ521R
Mobile Printer - Zebra ZQ521R
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZQ521: Advanced RFID Mobile Printer
Overview
Introducing the Zebra ZQ521 RFID Mobile Printer, a cutting-edge portable solution designed for the efficient and high-volume labeling, tagging, and tracking of assets, inventory, and merchandise. Combining compactness with rugged durability, this printer is engineered to support on-the-go RFID printing and encoding, optimizing operations across various industries.
Product Description
The Zebra ZQ521 RFID Mobile Printer redefines portability and functionality in asset management and inventory tracking. With its embedded RFID reader/encoder, it facilitates seamless printing and encoding of RFID labels anytime, anywhere. Its direct thermal printing technology ensures high-quality output, while its robust connectivity options guarantee easy integration with your existing systems. Whether in retail, healthcare, manufacturing, or logistics, the ZQ521 stands as a versatile tool to streamline your operations.
Key Features
- Compact & Rugged Design: Designed for mobility and built to withstand drops and harsh environments.
- RFID Capability: Embedded reader/encoder for efficient on-the-go RFID label printing and encoding.
- High-Quality Printing: Utilizes direct thermal technology for crisp, clear printing at 203 dpi resolution.
- Versatile Connectivity: Offers USB, Bluetooth, and Wi-Fi connectivity for seamless system integration.
- User-Friendly Interface: Features a large display screen for easy navigation and operation.
- Wide Application Range: Ideal for retail, healthcare, manufacturing, logistics, and more.
Quality and Performance
The Zebra ZQ521 is synonymous with Zebra's commitment to quality, delivering dependable, high-performance printing in the most demanding environments. Users highlight its durability, ease of use, and the efficiency it brings to RFID labeling and tracking tasks, making it a valued asset for businesses looking to enhance productivity.
Specifications
- Printing Technology: Direct Thermal
- Resolution: 203 dpi
- Connectivity: USB, Bluetooth, Wi-Fi
- Durability: Withstands 5-foot drops to concrete
- RFID: Integrated reader/encoder for RFID tags and labels
Purpose of Use
Designed to meet the needs of dynamic and mobile operations, the ZQ521 is perfect for businesses seeking to improve asset management, inventory tracking, and merchandise tagging through on-demand RFID printing.
Supported Operating Systems/Applications/Industries
This printer's broad compatibility and versatile applications make it a prime choice across retail, healthcare, manufacturing, and logistics sectors, facilitating seamless integration and operation within existing technological ecosystems.
Benefit Effect
Adopting the ZQ521 RFID Mobile Printer leads to significant improvements in operational efficiency, asset visibility, and inventory accuracy, contributing directly to enhanced business processes and customer satisfaction.
Warranty Information and FAQs
The Zebra ZQ521 comes with a comprehensive warranty, ensuring peace of mind and reliable service. A detailed FAQ section is available to address common operational questions, empowering users to maximize the printer's capabilities.
Delivery Services (specific to the UAE)
Our expedited delivery service across the UAE ensures that businesses in Dubai, Abu Dhabi, and beyond can quickly benefit from the ZQ521's advanced features. We're committed to providing fast, secure delivery, supporting your operational needs with unmatched efficiency.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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