NEOTECH
Mobile Printer - Zebra ZQ620P
Mobile Printer - Zebra ZQ620P
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZQ620 Plus: Portable Healthcare Printing
Overview
Introducing the Zebra ZQ620/ZQ620 Plus Healthcare Mobile Printer: a cutting-edge solution designed to meet the demanding needs of healthcare professionals. Engineered for convenience and reliability, these printers offer a portable and efficient way to print labels, wristbands, and receipts directly at the point of care.
Product Description
The Zebra ZQ620/ZQ620 Plus Healthcare Mobile Printer redefines on-the-go printing in healthcare settings. Compact and robust, it is perfectly suited for fast-paced environments where quality, speed, and durability are paramount. With advanced connectivity and user-friendly features, it seamlessly integrates into existing healthcare workflows, enhancing efficiency and patient safety.
Key Features
- Compact and Lightweight Design: Ideal for mobile healthcare workers.
- Versatile Printing Capabilities: Prints labels, wristbands, and receipts up to 2 inches wide.
- Robust Connectivity: Features Bluetooth, Wi-Fi, and USB for seamless integration.
- Healthcare Durable: Designed to withstand exposure to harsh chemicals and disinfectants.
- Enhanced Battery Life: The ZQ620 Plus model offers advanced battery technology for extended use.
- User-Friendly Operation: Equipped with a large color display for easy navigation.
Quality and Performance
The Zebra ZQ620/ZQ620 Plus excels in delivering high-quality prints essential for patient care and identification. Users attest to its reliability and the significant role it plays in improving operational workflows and patient safety in healthcare settings.
Specifications
- Print Resolution: 203 dpi for crisp, clear prints.
- Print Speed: Up to 4 inches per second, reducing wait times.
- Media Compatibility: Supports a wide range of healthcare-specific media.
- Durability: IP54-rated for dust and water resistance; withstands multiple drops.
Purpose of Use
Designed for healthcare professionals needing to print patient information on-demand, including bedside patient care, specimen labeling, and pharmacy use, ensuring accuracy and privacy.
Supported Operating Systems/Applications/Industries
Fully compatible with leading healthcare management systems and adaptable across various healthcare departments, from patient admissions to laboratory and pharmacy applications.
Benefit Effect
By streamlining the labeling and documentation process, the Zebra ZQ620/ZQ620 Plus enhances patient safety, reduces errors, and increases caregiver efficiency, directly impacting the quality of patient care.
Warranty Information and FAQs
Zebra offers comprehensive warranty options and support, detailed in a user-friendly FAQ section, addressing common concerns and ensuring reliability.
Delivery Services (specific to the UAE)
Enjoy swift and reliable delivery across the UAE, including Dubai, Abu Dhabi, and beyond, ensuring your healthcare facility remains equipped with the latest in mobile printing technology.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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