NEOTECH
Mobile Printer - Zebra ZQ620
Mobile Printer - Zebra ZQ620
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZQ620 Series: Advanced Mobile Printing
Overview
Discover the Zebra ZQ620 Series Mobile Printers, the perfect companions for your on-the-move printing needs. With the choice between the standard ZQ620 and the enhanced ZQ620 Plus, these printers bring unparalleled efficiency and durability to various sectors, including retail, healthcare, and logistics.
Product Description
The Zebra ZQ620 Series represents the pinnacle of mobile printing technology, offering robust features in a compact design. Whether you're printing receipts or labels, the ZQ620 Series ensures high-quality outputs with its advanced connectivity and durability. Choose between the standard model for everyday needs or the ZQ620 Plus for high-volume tasks.
Key Features
- Enhanced Connectivity: Offers USB, Bluetooth, and Wi-Fi options for seamless integration.
- Link-OS Software Compatibility: Easy management and integration with Zebra's innovative software.
- Durability: Drop-resistant up to 6 feet and IP43-rated, ideal for tough environments.
- Battery Options: Standard and extended battery choices for longer operation times.
- User-Friendly Design: Compact and lightweight for ease of mobility and use.
Quality and Performance
Both models of the ZQ620 Series are built to Zebra's high standards, delivering reliability and premium print quality. Users commend the printers for their consistent performance and resilience in challenging conditions, ensuring your operations never skip a beat.
Specifications
- Resolution: 203 dpi for crisp and clear prints.
- Speed: Capable of printing up to 4 inches per second.
- Maximum Width: Accommodates labels up to 2.2 inches wide.
- Memory: Equipped with 256 MB RAM and 512 MB flash for superior processing.
- Battery Life: Enhanced battery options for extended use.
Purpose of Use
Tailored for sectors requiring efficient, portable printing solutions, the ZQ620 Series excels in retail for shelf labeling, in healthcare for patient records, and in logistics for shipping labels, among others.
Supported Operating Systems/Applications/Industries
Fully compatible with a broad spectrum of operating systems and applications, the ZQ620 Series is versatile enough to support a wide range of industrial applications, offering a flexible solution for any mobile printing need.
Benefit Effect
The ZQ620 Series not only optimizes your workflow but also enhances operational efficiency and accuracy, directly impacting your business's productivity and customer satisfaction.
Warranty Information and FAQs
Zebra provides comprehensive warranty coverage for the ZQ620 Series, backed by a detailed FAQ section to assist with common queries and ensure peace of mind.
Delivery Services (specific to the UAE)
Our dedicated delivery network across the UAE, including Dubai, Abu Dhabi, and beyond, guarantees that your Zebra ZQ620 Series Mobile Printer will be delivered swiftly and securely, ready to transform your mobile printing capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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