✅ B2B & Wholesale Partnerships

Last updated: 11 October 2025 (GST, UTC+4)

B2B & Wholesale Partnerships — NEOTECH® UAE

Trusted POS Hardware Supply for Software Companies, IT Integrators, and Resellers

NEOTECH® (Operated by NEOLYN TECHNOLOGY LLC) is a UAE-based supplier of reliable, brand-new POS hardware and consumables.
We partner with software companies, ERP vendors, resellers, and corporate buyers to deliver competitive, compliant, and scalable hardware supply for retail, hospitality, healthcare, and logistics industries.

👉 Request a QuoteChat on WhatsApp

Our Product Range

POS Systems: Android & Windows terminals, desktop, and all-in-one workstations
Barcode Printers: Desktop, industrial, and mobile models with label rewinders
Receipt Printers: Thermal printers (USB / LAN / Wi-Fi) for retail & restaurants
Barcode Scanners: 1D/2D, Bluetooth, fixed-mount, and RFID scanners
Consumables: Thermal paper rolls, labels, and ribbons
Peripherals: Cash drawers, MSRs, customer displays, and mounts
Rugged & Mobile Devices: Portable printers and handheld terminals for field use

⚠ Adjusted for compliance: All third-party brand names (e.g., SUNMI, EPSON, ZEBRA, HONEYWELL, STAR, DATALOGIC, PANASONIC, NEWLAND) are trademarks of their respective owners. NEOTECH® is not an official distributor; all sourcing is verified through documented importers and authorized channels.

Why Businesses Partner with NEOTECH®

✅ Competitive bulk pricing with transparent tiered discounts
✅ Reliable supply chain and quick dispatch across the UAE
✅ Local support for ERP / POS rollout projects
✅ Warranty and reseller-friendly return terms
✅ UAE VAT invoice and documentation for all transactions

Industries Served

🛒 Retail & Supermarkets
🍴 Restaurants & Cloud Kitchens
🏥 Pharmacies & Healthcare
🚚 Warehousing & Logistics
💼 Government & Corporate
📱 IT, ERP & Software Development

Ordering Process

1️⃣ Send your product list or requirements via support@neotech.ae or WhatsApp +971 50 197 5252
2️⃣ Receive quotation with availability, pricing tiers, and delivery schedule
3️⃣ Confirm order, complete payment, and NEOTECH® handles fulfillment and delivery

Handling Time: 1–2 business days (Mon–Sat)
Transit Time: 3–5 business days (Mon–Sat)
Total UAE Delivery: 4–7 business days
Export Support: Gulf, CIS, and Africa on request

Business & Legal Details

Brand: NEOTECH®
Operator: NEOLYN TECHNOLOGY LLC
Address: Store 13, Computer Building, Al Fahidi – Bur Dubai, Dubai 44245, AE
Coverage: United Arab Emirates (export support by request)
Email: support@neotech.ae
WhatsApp: +971 50 197 5252

Disclaimer

Information is accurate at the time of publication and may be updated without notice. NEOTECH® operates under NEOLYN TECHNOLOGY LLC, Dubai, UAE. ⚠ Adjusted for compliance: NEOTECH® does not claim dealership, authorization, or exclusive distribution for any listed brand. All third-party trademarks remain the property of their respective owners.

FAQ

Does NEOTECH offer free shipping in Dubai and across the UAE?

A: Yes, NEOTECH® provides free standard shipping across Dubai and the UAE.

Orders placed before 2:00 PM GST (UTC+4) are usually processed the same business day.

Our standard delivery timeframe is 4–7 business days (1–2 days handling + 3–5 days transit, Monday to Saturday).

Q: What is NEOTECH’s return and refund policy?

A: NEOTECH® offers a 30-day return and refund policy on all products sold in the UAE.

Items must be in new condition and include all original packaging and accessories.

We provide free returns with a prepaid printable return label — no restocking fees apply.

Refunds are processed within 15 business days after the returned item is inspected.

Exchanges are available for defective, damaged, or incorrect items.

👉 For full details, please visit our Refund Policy.ew condition with original packaging.

  • Free returns with a prepaid label.
  • Refunds processed within 15 business days.
  • Exchanges available for defective or incorrect items.
    👉 See our Refund Policy for full details.
Q: Do NEOTECH products come with a warranty?

A: Yes, all NEOTECH® products include a minimum 1-year warranty covering manufacturing defects and hardware issues.

All warranty and repair services are handled locally within the UAE in accordance with our official warranty policy.

Some categories, such as POS systems and printers, may include extended warranty options as specified on the product page.

For warranty assistance or repair requests, please contact our support team via WhatsApp or email.

👉 See our Warranty & Repair Policy for full details.

Q: Can I get a VAT invoice for my NEOTECH order?

A: Yes, every NEOTECH® purchase includes a VAT-compliant invoice issued under UAE Federal Tax Authority (FTA) guidelines.

Invoices are automatically emailed to you after your order is confirmed and processed.

They include your order details, VAT amount, and NEOLYN TECHNOLOGY LLC TRN (Tax Registration Number) for business accounting and tax claims.

If you need a duplicate or updated copy, please contact our support team via WhatsApp or email, and we’ll resend it promptly.

Q: What types of products does NEOTECH sell?

A: NEOTECH® supplies barcode and POS technology for businesses across the UAE. Our main categories include:

  • Receipt printers & label printers
  • Barcode scanners & RFID readers
  • POS terminals, cash drawers, & peripherals
  • Rugged tablets & mobile printers
  • Consumables & accessories (labels, ribbons, cables)

These products are commonly used in retail, warehousing/logistics, healthcare, and hospitality across the UAE. All items are sold new, include a minimum 1-year warranty, and ship free UAE-wide within 4–7 business days.

If you don’t see a model you need, contact our support team via WhatsApp or email for availability.

Q: How can I contact NEOTECH for support or inquiries?

A: You can reach the NEOTECH® Customer Support Team through the following channels:

📧 Email: support@neotech.ae
📱 WhatsApp / Phone: +971 50 197 5252

🕓 Support Hours:

  • Monday–Saturday: 9:00 AM – 9:00 PM GST
  • Sunday: 9:00 AM – 5:00 PM GST

We’re happy to assist with orders, returns, warranty claims, or product inquiries across the UAE.

Q: Does NEOTECH ship outside the UAE?

A: Currently, NEOTECH® ships only within the United Arab Emirates (UAE).

All deliveries are domestic and VAT-compliant, with shipping times of 4–7 business days (1–2 days handling + 3–5 days transit, Monday–Saturday).

We do not offer international delivery through our website.

For export or bulk B2B inquiries, please contact our support team via WhatsApp or email — we can assist with custom business shipments or authorized export arrangements on request.

Q: How fast is delivery for NEOTECH products in Dubai?

A: NEOTECH® provides free standard delivery within 4–7 business days across the UAE.

Orders placed before 2:00 PM GST (UTC +4) are usually processed the same business day.

Delivery within Dubai is often completed faster—typically within 3–5 business days depending on the location and courier schedule.

All orders include tracking details, and you can contact our support team for updates or express delivery options in select areas.

Q: Are NEOTECH products original and authentic?

A: NEOTECH® sells brand-new, genuine branded products suitable for business use in the UAE.

Each order includes a VAT-compliant invoice and is covered by our minimum 1-year warranty (see product page/policy for details).

NEOTECH® is a registered trademark in the UAE, and orders are fulfilled from Dubai with free UAE delivery (4–7 business days).

If you need supporting documentation (e.g., invoice copies or warranty confirmation), our support team can provide it on request.

Q: What industries use NEOTECH printers and POS systems?

A: NEOTECH® supplies barcode, printing, and POS hardware commonly used in the UAE by:

  • Retail & supermarkets: POS terminals, receipt printers, barcode scanners
  • Warehousing & logistics: label/receipt printers, mobile printers, RFID/barcode scanners
  • Healthcare & pharmacies: barcode scanners, label printers for medications and records
  • Hospitality & restaurants: POS terminals, cash drawers, kitchen/receipt printers
  • Field services & ticketing: rugged tablets, mobile printers

All products are sold new, include a minimum 1-year warranty, and ship free across the UAE within 4–7 business days. For model recommendations by industry, contact our support team via WhatsApp or email.