Compact 203 dpi Embedded Thermal Printer with 60 mm/s Printing, 57–58 mm Paper, USB, RS232, Black-Mark Detection and Linerless Media Support

Compact embedded thermal printing for medical equipment, industrial systems, automotive applications, control panels and specialized OEM equipment.

Product Overview

The CUSTOM PM2 915NB010100333 is a compact 2-inch thermal panel printer designed for integration into professional equipment where space, reliability and flexible embedded printing are important.

This page refers specifically to manufacturer part number:

915NB010100333 – PRINTER PM2 USB RS232

The PM2 provides 203 dpi resolution, printing speeds up to 60 mm/s, 57–58 mm paper support, USB and RS232 connectivity, black-mark detection and support for linerless media.

Its compact panel-mount format makes it suitable for specialized applications including medical and diagnostic equipment, industrial systems, automotive equipment, cash-handling systems, taximeters, control systems, fire-detection equipment and tachograph-related applications.

Professional Highlights

• CUSTOM PM2 thermal panel printer
• Exact part number: 915NB010100333
• 2-inch compact embedded design
• Direct thermal printing
• Fixed thermal printhead
• 203 dpi / 8 dots per mm resolution
• Maximum print speed up to 60 mm/s
• 57–58 mm paper width
• 48 mm maximum print width
• Maximum roll diameter approximately 50 mm
• USB connectivity
• RS232 connectivity on this exact configuration
• Black-mark alignment sensor
• Paper-presence sensor
• Printhead-temperature sensor
• Linerless media support
• Metal tear bar
• Anti-roll system
• Paper-saving functionality
• CUSTOM/POS emulation
• PLUS emulation
• FH190 emulation
• 1D and 2D barcode support
• QR Code support
• PDF417 support
• Compact 85 × 56.1 × 85.5 mm enclosure with cover closed
• Approximately 141 g
• Designed for embedded and panel-mount applications

Exact Product Identification

Manufacturer: CUSTOM
Product Family: PM2
Model: PM2
Manufacturer Part Number: 915NB010100333
Manufacturer Description: PRINTER PM2 USB RS232
Product Type: 2-Inch Thermal Panel Printer
Printing Method: Direct Thermal / Fixed Thermal Head
Primary Interfaces: USB + RS232

The exact part number is important because CUSTOM also lists a separate:

915NB030100333 – PM2 Printing Mechanism

That mechanism should not be confused with the complete 915NB010100333 PM2 printer configuration covered by this page.

Compact 2-Inch Panel Printer

The PM2 is designed differently from a conventional desktop receipt printer.

It is a compact panel printer intended to be incorporated into another machine, instrument, enclosure or professional system.

This makes it suitable for OEM and specialized integration where a standard desktop printer would be too large or unsuitable.

203 dpi Printing

The PM2 provides:

203 dpi / 8 dots per mm

This resolution supports clear monochrome printing of:

• Text
• Numbers
• Measurement results
• Transaction information
• System reports
• Logs
• Graphics
• 1D barcodes
• QR Codes
• PDF417 codes

Actual readability depends on media quality, print settings and the size and complexity of the printed content.

Up to 60 mm/s Print Speed

Maximum printing speed is:

Up to 60 mm/s

The PM2 prioritizes compact embedded integration rather than the very high printing speeds associated with larger desktop receipt printers.

Actual performance can vary according to power configuration, print density, media and operating conditions.

57–58 mm Paper

The PM2 supports approximately:

Paper Width: 57–58 mm
Maximum Print Width: 48 mm
Maximum Roll Diameter: 50 mm
Recommended Paper Weight: 55–70 g/m²

These specifications should be considered when designing the surrounding equipment and paper-loading arrangement.

Direct Thermal Technology

The CUSTOM PM2 uses thermal printing with a fixed thermal printhead.

It does not require conventional:

• Ink
• Toner
• Thermal-transfer ribbon

Compatible thermal media is required.

This is an important correction to some third-party reseller descriptions that classify this part as a “thermal transfer printer.”

USB + RS232 Connectivity

Exact part number 915NB010100333 is identified by CUSTOM as:

PRINTER PM2 USB RS232

This makes the configuration suitable for integration with compatible embedded computers, industrial controllers and specialized equipment requiring USB or serial communication.

Host-system and software compatibility should always be verified before integration.

Black-Mark Detection

The PM2 incorporates black-mark alignment sensing.

This can support applications requiring controlled paper positioning or predetermined document lengths using appropriately designed black-mark thermal media.

The media specification and mark position should be validated during system development.

Linerless Media Support

CUSTOM specifies linerless media capability for the PM2 platform.

Linerless printing can be useful for applications where compatible adhesive media is required without conventional backing liner.

The exact media should be tested before deployment because adhesive formulation, thermal sensitivity, dimensions and environmental conditions can affect performance.

Metal Tear Bar

The PM2 uses a:

Metal Tear Bar

Printed media can therefore be manually separated at the printer exit.

An automatic cutter should not be assumed for this exact configuration.

Anti-Roll System

The PM2 incorporates an anti-roll system intended to support applications where movement and installation orientation can be important.

This makes the platform particularly relevant to automotive and mobile-equipment integration.

Paper-Saving Function

CUSTOM identifies paper-saving functionality among the PM2's features.

In applications producing frequent short reports, receipts or information slips, efficient document formatting can help reduce unnecessary media consumption.

Supported Emulations

The PM2 supports:

• CUSTOM/POS
• PLUS
• FH190

This can be useful when integrating the PM2 into systems developed around applicable CUSTOM command environments or previous equipment.

Software compatibility should still be validated for the specific application.

Barcode Support

Supported barcode formats include:

• UPC-A
• UPC-E
• EAN-8
• EAN-13
• CODE39
• ITF
• CODABAR
• CODE93
• CODE128
• CODE32

2D Code Support

The PM2 also supports:

• QR Code
• PDF417

Barcode readability depends on media, print quality, dimensions and the scanner being used.

Memory

The PM2 platform includes:

Data Buffer: 8 kB
Flash Memory: 8 MB plus internal memory
RAM: 256 kB internal
Graphic Memory: Dynamic logo management up to approximately 32 kB

Technical Specifications

Brand: CUSTOM
Model: PM2
Manufacturer Part Number: 915NB010100333
Manufacturer Configuration: PRINTER PM2 USB RS232
Product Type: Thermal Panel Printer
Printing Method: Direct Thermal
Printhead: Fixed Thermal Head
Resolution: 203 dpi / 8 dots/mm
Maximum Print Speed: Up to 60 mm/s
Paper Width: 57–58 mm
Maximum Print Width: 48 mm
Paper Weight: 55–70 g/m²
Maximum Roll Diameter: 50 mm
Interfaces: USB + RS232
Sensors: Paper Presence / Black Mark Alignment / Printhead Temperature
Cutter: No Automatic Cutter – Metal Tear Bar
Linerless Media: Supported
Emulations: CUSTOM/POS / PLUS / FH190
1D Barcodes: Supported
QR Code: Supported
PDF417: Supported
Printhead Life Reference: Up to 100 km / 100 million pulses
Operating Temperature: Approximately -20°C to +70°C
Dimensions – Cover Closed: 85 × 56.1 × 85.5 mm
Dimensions – Cover Open: 85 × 111.1 × 85.5 mm
Weight: Approximately 141 g

Power Requirements

CUSTOM specifies a flexible power architecture for the PM2 platform.

Depending on configuration and accessories:

Standard Range: Approximately 4–8 VDC
Extended Range: Approximately 8–42 VDC with the applicable optional extended-range module
Typical Maximum Consumption Reference: Approximately 3.2 A

The power supply and extended-range module should not be assumed to be included unless specifically confirmed with the supplied configuration.

Driver & Software Support

CUSTOM identifies software and driver support including:

• Windows
• CUPS Linux
• Virtual COM for compatible Windows/Linux environments
• Android
• PrinterSet
• CustomPowerTool
• Custom Windows API

Compatibility should be verified against the exact operating system version and host application before deployment.

Applications

The CUSTOM PM2 can be considered for embedded printing applications including:

• Medical equipment
• Diagnostic equipment
• Laboratory systems
• Workshop equipment
• Automotive systems
• Industrial equipment
• Measurement systems
• Cash-handling equipment
• Taximeters
• PC-controlled systems
• Fire-detection equipment
• Truck and vehicle systems
• Tachograph-related applications
• Security systems
• Embedded control panels
• Specialized OEM equipment

Medical & Diagnostic Equipment

The PM2's compact dimensions can make it suitable for compatible medical, diagnostic and laboratory equipment requiring integrated thermal output.

Potential printed information can include:

• Test results
• Measurements
• Patient-related output
• Device logs
• Diagnostic reports
• Sample information

Use in regulated medical equipment requires the equipment manufacturer or integrator to determine whether the complete system meets all applicable technical and regulatory requirements.

Industrial Equipment

The PM2 may be integrated into industrial systems requiring local printed output such as:

• Measurement results
• Machine status
• Production information
• Operator records
• Test results
• Maintenance reports
• Equipment logs

Automotive Applications

CUSTOM specifically identifies automotive applications among the PM2's intended uses.

The anti-roll design, compact dimensions and extended operating-temperature range can make the platform useful for appropriately engineered vehicle installations.

Electrical, mechanical and environmental compatibility must be evaluated by the system integrator.

Cash-Handling & Transaction Systems

The PM2 may also be considered for compatible equipment requiring compact transaction or status printing, including specialized cash-handling and control systems.

It should not automatically be treated as a conventional counter-top POS receipt printer.

Purpose of Use

The CUSTOM PM2 915NB010100333 is intended primarily for customers requiring a compact embedded thermal printing solution with:

• 57–58 mm paper
• 48 mm printing width
• 203 dpi resolution
• Up to 60 mm/s printing
• USB connectivity
• RS232 connectivity
• Black-mark detection
• Linerless capability
• Compact panel installation

PM2 Printer vs PM2 Printing Mechanism

CUSTOM identifies two distinct PM2 references:

915NB010100333
PM2 Printer – USB + RS232

915NB030100333
PM2 Printing Mechanism

These should not be treated as interchangeable part numbers.

This NEOTECH® page refers specifically to:

915NB010100333

Customers replacing an existing PM2 should check the complete manufacturer label before ordering.

PM2 vs Older PLUS / FH190 Applications

The PM2 supports:

• CUSTOM/POS
• PLUS
• FH190

This can be useful for projects involving existing systems or equipment based around these command environments.

However, emulation support does not by itself guarantee mechanical, electrical or software compatibility with every legacy installation.

For replacement projects, compare the existing printer's:

• Part number
• Dimensions
• Mounting
• Interface
• Voltage
• Connector arrangement
• Paper path
• Software commands

before ordering.

Things to Verify Before Ordering

Please confirm:

• Exact part number: 915NB010100333
• Required quantity
• USB requirement
• RS232 requirement
• Host operating system
• Application software
• Required paper width
• Required media type
• Linerless requirement
• Black-mark requirement
• Power-input requirement
• Mechanical mounting dimensions
• Existing printer model if replacing another unit
• Required accessories
• Current availability
• Applicable warranty

For replacement applications, providing a photograph of the existing printer identification label is recommended.

Buyer Guidance

The PM2 is a specialized embedded printer rather than a general-purpose desktop printer.

Before purchasing, determine whether the requirement is for:

Complete PM2 printer – 915NB010100333

or

PM2 printing mechanism – 915NB030100333

Also verify power and interface requirements because optional modules and accessories can affect the final installation.

How to Use

The PM2 should normally be integrated by a competent equipment manufacturer, technician or system integrator.

A typical integration process includes:

1. Confirm the exact PM2 part number.
2. Verify mechanical installation dimensions.
3. Confirm mounting requirements.
4. Confirm power requirements.
5. Connect the appropriate power source.
6. Connect USB or RS232 as required.
7. Install applicable drivers or software.
8. Load compatible thermal media.
9. Configure the printer.
10. Calibrate black-mark media where applicable.
11. Print a test document.
12. Verify print alignment and readability.
13. Test the complete host application.
14. Validate the system under its intended operating conditions.

Follow CUSTOM's technical and integration documentation for the exact installation.

Why NEOTECH® UAE?

NEOTECH® focuses on helping customers identify the correct embedded printer and exact configuration before ordering.

• Exact manufacturer part-number verification
• PM2 printer versus mechanism clarification
• Interface verification
• Media compatibility guidance
• Power requirement clarification
• Replacement-model checking
• Embedded-system application guidance
• Transparent availability and lead-time communication
• UAE-focused quotation and delivery support
• No assumption that similarly named PM2 configurations are interchangeable

Learn First. Decide Second.

Request a Quote or Order in the UAE

For an accurate quotation for the CUSTOM PM2 915NB010100333, please provide:

• Required quantity
• Exact part number
• New integration or replacement requirement
• Existing printer model/part number if replacing
• Required interface
• Equipment/application type
• UAE delivery location

For OEM or replacement projects, compatibility should be confirmed before payment.

Email: support@neotech.ae

Learn First. Decide Second.

Delivery - UAE

Delivery is available within the United Arab Emirates.

Order Cut-Off: 14:00 GST
Handling: Approximately 1–2 business days where applicable
Standard Transit: Approximately 3–5 business days after handling
Typical Total Delivery: Approximately 4–7 business days for confirmed available products

For non-stock or special-order products, delivery may extend to approximately 10–15 working days or up to 25 working days after payment/order confirmation, depending on supplier or manufacturer availability.

Current availability should be confirmed before ordering.

FAQ - CUSTOM PM2 915NB010100333

Q: What is CUSTOM part number 915NB010100333?
A: CUSTOM identifies 915NB010100333 as the PM2 printer with USB and RS232 connectivity.

Q: Is the PM2 a thermal transfer printer?
A: No. CUSTOM specifies thermal printing with a fixed thermal head. It uses compatible thermal media and does not require a thermal-transfer ribbon.

Q: What is the print resolution?
A: 203 dpi / 8 dots per mm.

Q: What is the maximum print speed?
A: Up to approximately 60 mm/s.

Q: What paper width does it support?
A: Approximately 57–58 mm.

Q: What is the maximum print width?
A: Approximately 48 mm.

Q: Does 915NB010100333 have USB?
A: Yes.

Q: Does it have RS232?
A: Yes. CUSTOM specifically identifies this part number as the PM2 USB RS232 printer.

Q: Does it have an automatic cutter?
A: No automatic cutter is specified for this configuration. The PM2 uses a metal tear bar.

Q: Does it support black-mark media?
A: Yes. Black-mark alignment sensing is supported.

Q: Does it support linerless media?
A: Yes, CUSTOM identifies linerless media among the PM2's supported features.

Q: Can it print QR Codes?
A: Yes.

Q: Does it support PDF417?
A: Yes.

Q: Is it suitable for medical equipment?
A: The PM2 is intended for embedded professional applications that can include medical and diagnostic equipment. The complete equipment manufacturer or integrator remains responsible for determining regulatory and technical suitability.

Q: Can it be used in automotive equipment?
A: Yes, CUSTOM identifies automotive applications for the PM2 platform, subject to correct system integration.

Q: What is 915NB030100333?
A: It is a different PM2 reference identified by CUSTOM as the PM2 printing mechanism. It should not be confused with 915NB010100333.

Q: Does it support PLUS and FH190 emulation?
A: Yes. CUSTOM lists CUSTOM/POS, PLUS and FH190 emulations.

Q: Does emulation support guarantee that it will replace my old PLUS or FH190 printer?
A: No. Mechanical dimensions, power, interfaces, connectors, media handling and software requirements should also be verified.

Q: Is the power supply included?
A: Do not assume this. Power supplies and certain power-related modules are listed as accessories/configuration items and should be confirmed before ordering.

Q: Is this product currently in stock?
A: Current availability should be confirmed at the time of quotation or order.

Related Products

• CUSTOM PM2 Printing Mechanism 915NB030100333
• CUSTOM Panel Printers
• 2-Inch Thermal Panel Printers
• Embedded Thermal Printers
• Industrial Panel Printers
• CUSTOM Kiosk & Embedded Printers

Helpful Internal Links

• CUSTOM Printers UAE
• Panel Printers UAE
• Embedded Thermal Printers
• Industrial Printers UAE
• Kiosk Printers UAE
• POS & Printing Solutions UAE

Contact - NEOTECH® UAE

For CUSTOM PM2 part-number verification, replacement compatibility or quotation assistance:

Email: support@neotech.ae
Address: Store 13, Computer Building, Al Fahidi, Bur Dubai, Dubai 44245, UAE

Disclaimer - NEOTECH® UAE

This page refers specifically to the CUSTOM PM2, manufacturer part number 915NB010100333, identified by CUSTOM as the PM2 USB RS232 printer.

The PM2 family includes different configurations, including the separate 915NB030100333 printing mechanism. Similar model names do not necessarily indicate identical hardware or supplied components.

Third-party catalogues may describe 915NB010100333 using broader classifications such as form printer, line printer, label printer or thermal-transfer printer. For technical product identification, NEOTECH® prioritizes the current CUSTOM manufacturer specification, which identifies the PM2 as a thermal panel printer with a fixed thermal head.

Customers and system integrators should verify the exact part number, mechanical dimensions, interfaces, power requirements, media requirements, host-system compatibility, included accessories, applicable warranty, availability and lead time before ordering.

Performance and component-life figures are manufacturer reference values and can vary according to media, power configuration, environment, maintenance and usage.

Last Updated: 5 October 2026 (GST, UTC+4)