NEOTECH
Cassida Xpecto 10- Currency Mix Value Counter with Dual CIS
Cassida Xpecto 10- Currency Mix Value Counter with Dual CIS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your financial operations with the Cassida Xpecto 10, featuring dual CIS for mixed currency counting. Reliable, fast, and accurate, it's essential for businesses handling diverse currencies.
Overview:
The Cassida Xpecto 10 Currency Mix Value Counter is engineered for businesses and financial institutions that handle a variety of currencies and need an accurate, fast way to process large volumes of cash. Equipped with advanced Dual CIS (Contact Image Sensor) technology, this machine ensures precise denomination recognition and counterfeit detection.
Product Description:
The Cassida Xpecto 10 is a state-of-the-art currency counter designed to simplify and speed up financial transactions. It can identify, count, and verify mixed currencies with high accuracy, thanks to its dual CIS system, which scans both sides of each bill for ultimate security. This machine is ideal for banks, retail stores, and any business where currency counting and validation are required regularly.
Key Features:
- Dual CIS Technology: Scans both sides of each bill for accurate denomination recognition and counterfeit detection.
- Multi-Currency Capability: Capable of handling various currencies, making it versatile for international business operations.
- Fast Counting Speed: Processes up to 1,200 bills per minute, optimizing workflow efficiency.
- Comprehensive Detection: Checks for UV, MG, IR, and dimensional properties of bills to ensure their authenticity.
- User-Friendly Interface: Features a clear LCD and intuitive control panel for ease of use.
- Batching and Adding Functions: Allows users to set batch sizes for bundling and adds counts across multiple runs.
Product Quality and Performance:
The Cassida Xpecto 10 is built with reliability in mind, housed in a durable casing that withstands rigorous daily use. Its advanced detection systems provide peace of mind by minimizing the risk of accepting counterfeit bills, enhancing both security and efficiency in cash handling operations.
Specifications:
- Counting Speed: Up to 1,200 bills per minute
- Hopper Capacity: 500 new bills
- Stacker Capacity: 200 bills
- Detection Methods: UV (Ultraviolet), MG (Magnetic), IR (Infrared), CIS (Contact Image Sensor)
- Display: Large LCD for easy viewing
- Dimensions: Compact design fits comfortably in business environments
Purpose of Use:
This currency counter is perfect for use in settings where quick, reliable cash handling is crucial, such as financial institutions, large retail chains, and casinos.
How to Use:
- Load the bills into the hopper.
- Select the desired counting mode and settings via the control panel.
- Start the counting process.
- The machine will automatically detect the denomination and authenticity of each bill, displaying the total count and value.
Supported Industries:
The Cassida Xpecto 10 is especially beneficial for banking, retail, and hospitality industries, as well as any sector dealing with high volumes of cash transactions.
Benefits & Compatibility:
- Efficiency Boost: Significantly reduces the time required for cash counting and processing.
- Accuracy and Reliability: Ensures each bill is accurately counted and checked for authenticity.
- Security Enhancement: Advanced counterfeit detection mitigates the risk of fraud.
Warranty and FAQs:
Includes a standard manufacturer warranty that covers defects and performance issues. FAQs are available to help users troubleshoot common problems and maximize the utility of the device.
Packaging/Weight/Dimension:
Ships securely packaged with protective materials to ensure it arrives in pristine condition. Includes full specifications for weight and dimensions for proper setup and installation.
Shop Today & Receive Your Delivery:
Order the Cassida Xpecto 10 today for a transformative improvement to your cash handling operations. Expect efficient delivery and superior customer support.
Best Price Guarantee:
We offer competitive pricing on the Cassida Xpecto 10. Find a lower price elsewhere, and we will match it to ensure you get the best deal available.
After Sales Support:
Our dedicated customer service team is available to assist with any setup, operation, or maintenance questions, ensuring you get the most from your new currency counter.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Cassida Xpecto 10 to help us improve and assist other customers in their decision-making process.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Cassida Xpecto 10. We aim to maintain accurate stock levels to meet your needs efficiently.
Get in Touch:
For any inquiries about the Cassida Xpecto 10 or for additional support, please contact our customer service team. We are ready to assist with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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