NEOTECH®
Brand Compliance, Sourcing & Intellectual Property Policy
Purpose
This unified policy defines how NEOTECH® (operated by NEOLYN TECHNOLOGY LLC) manages brand representation, product sourcing, and intellectual property in compliance with:
- UAE Commercial & Consumer Protection Law
- Google Merchant Center Fair Representation & Misrepresentation Policies
- Shopify platform requirements
Our objective is to maintain honest, traceable, and lawful sourcing, protecting customers, rights holders, and the integrity of the NEOTECH® brand.
1. Business Identity
Brand: NEOTECH®
Legal Operator: NEOLYN TECHNOLOGY LLC
Website: https://neotech.ae
Email: support@neotech.ae
Phone / WhatsApp: +971 50 739 1234
Registered Address:
Store 13, Computer Building
Al Fahidi – Bur Dubai
Dubai 44245, United Arab Emirates
All orders, payments, invoices, and refunds placed on neotech.ae are processed exclusively by NEOLYN TECHNOLOGY LLC, registered with the Dubai Department of Economy & Tourism (DED) and the UAE Federal Tax Authority (FTA).
2. Trademarks & Brand Acknowledgment
- All third-party brand names, logos, product identifiers, and trademarks displayed on this website are the property of their respective owners.
- Such names are used only for identification, compatibility reference, or descriptive purposes.
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NEOTECH® does not claim ownership, dealership, endorsement, or authorization for any third-party brand unless such status is explicitly documented and verifiable in writing.
⚠ Adjusted for compliance:
Terms such as “authorized,” “official,” “exclusive,” or “certified” are not used unless legally supported.
3. Product Sourcing & Authenticity
All products sold on neotech.ae are:
- Brand-new
- Genuine and authentic
- Sourced through documented and lawful channels, including:
- OEMs (Original Equipment Manufacturers)
- Authorized distributors
- Documented importers or wholesale partners
For compliance and audit purposes, NEOTECH® retains:
- Supplier invoices
- Import documentation
- VAT records
Counterfeit, refurbished (unless disclosed), or unlicensed goods are strictly prohibited and removed immediately if identified.
Institutional / B2B Requests
Institutional buyers may request, where applicable:
- Supplier invoices
- Brand authorization letters (if available)
- Import and VAT compliance documentation
Official company documents (Trade License, VAT Certificate, Trademark Certificate) are accessible through our Verification & Legal Documents process after manual review.
4. Brand Listing & Verification Workflow
Each product and brand listing undergoes a structured compliance review:
- Supplier verification (OEM / distributor / importer)
- Proof of purchase and VAT documentation validation
- SKU, serial number, and warranty term verification
- Technical accuracy and non-misleading content review
- Final legal and quality approval
Listings that fail documentation, authenticity, or accuracy checks are rejected.
NEOTECH® is not an open marketplace.
All listings are curated, verified, and legally sourced.
5. Use of Manufacturer Materials
- Product specifications, images, and data may be supplied by manufacturers or distributors.
- Materials may be resized, reformatted, or watermarked for clarity while preserving factual accuracy.
- Usage follows fair commercial reference principles under UAE copyright and advertising law.
All proprietary materials remain © their respective owners.
6. Intellectual Property Rights
Unless otherwise stated, all original content on neotech.ae — including product descriptions, SEO text, layouts, and custom images — is © NEOLYN TECHNOLOGY LLC.
The following are prohibited without written permission:
- Unauthorized copying
- Automated scraping
- Data extraction or reuse
We reserve the right to modify or remove content without notice to maintain compliance and accuracy.
Legal Basis
- UAE Federal Law No. (37) of 1992 (Trademarks)
- UAE Federal Law No. (7) of 2002 (Copyrights & Neighboring Rights)
- UAE Federal Decree-Law No. (36) of 2021 (Trademarks)
7. Reporting IP or Brand Concerns
If you believe any material on this website infringes your rights, contact us at:
📧 support@neotech.ae
📱 +971 50 739 1234
Please include:
- Your name or company details
- Proof of rights ownership or authorization
- Affected URL(s)
- Description of the concern
- Supporting documents
Review Timeline
- Acknowledgement within 2 business days
- Review completed within 5–7 business days
- Content may be temporarily hidden during verification
8. Compliance & Legal Assurance
NEOTECH® operates in accordance with:
- UAE Commercial & Consumer Protection Law
- Google Merchant Center Misrepresentation Policy
- Shopify Listing Accuracy Standards
- Dubai Customs & VAT Regulations
Listings must remain truthful, current, and verifiable.
Confirmed violations are corrected or removed immediately.
All related policies (Shipping, Refunds, Warranty, Privacy) are publicly accessible.
9. Transparency Principles
✅ Truth-only listings
✅ UAE-only operations
✅ VAT-compliant invoicing
✅ Customer data used strictly for lawful purposes
✅ Respect for third-party intellectual property
10. Disclaimer
Information on this page is accurate as of the Last updated date and may change to reflect legal or operational updates.
By using this website, you agree to respect the intellectual property rights of NEOTECH® and third parties.
⚠ Adjusted for compliance:
UAE-only sales. No unverifiable “authorized,” “official,” or “guaranteed” claims are used.
Last updated: 31 January 2026 (GST, UTC +4)
