NEOTECH
Getac ZX10 - Fully rugged 10.1" android tablet
Getac ZX10 - Fully rugged 10.1" android tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched durability and performance with the Getac ZX10, a 10.1-inch fully rugged Android tablet designed for professionals in harsh environments.
Overview:
The Getac ZX10 is a robust 10.1-inch tablet engineered to deliver high performance and unmatched durability in the toughest work conditions. Ideal for sectors like construction, field services, and public safety, this Android-powered device combines advanced functionality with military-grade resilience to meet the demands of the most challenging tasks.
Product Description:
Featuring a 10.1-inch display, the Getac ZX10 tablet is built to withstand extreme conditions without compromising on performance or usability. It runs on a powerful Android operating system, offering a user-friendly interface and access to a wide range of applications. The tablet is MIL-STD-810H and IP66 certified, ensuring it can resist water, dust, drops, and shocks. With its comprehensive connectivity options, including Wi-Fi, Bluetooth, and optional 4G LTE, the ZX10 keeps you connected and productive wherever your job takes you.
Key Features:
- Military-Grade Ruggedness: MIL-STD-810H and IP66 certifications ensure protection against environmental hazards such as dust, water, and impacts.
- Bright 10.1-inch Display: Features a sunlight-readable screen with glove-friendly touch technology, perfect for outdoor use.
- Powerful Android Platform: Runs on the latest Android version, providing efficient management of applications and seamless multitasking.
- Enhanced Connectivity: Offers Wi-Fi, Bluetooth, NFC, and optional 4G LTE for uninterrupted connectivity in remote areas.
- Long Battery Life: Equipped with a high-capacity battery designed for full-day operations without the need for frequent recharging.
Product Quality and Performance:
The Getac ZX10 is crafted with premium materials to offer superior durability and performance. It is rigorously tested to ensure it can perform under extreme conditions, making it a reliable tool for professionals who require a device that can keep up with their demanding schedules.
Specifications:
- Operating System: Android
- Display: 10.1-inch Full HD touchscreen with glove-friendly technology
- Processor: High-performance processor suitable for handling demanding applications
- Memory: Configurable options to fit specific user needs
- Connectivity: Wi-Fi, Bluetooth, NFC, and optional 4G LTE
- Battery: Long-life battery to support extended field use
- Durability Ratings: MIL-STD-810H and IP66
Purpose of Use:
The ZX10 is designed for professionals in industries that require robust and reliable mobile computing solutions, such as field service, utilities, government, and military applications. It is particularly suited for tasks that involve rugged outdoor environments where typical devices would fail.
How to Use:
To start using the Getac ZX10, charge the device, power it on, and configure it with your required settings and necessary applications through the Android operating system. The intuitive interface and robust build make it easy to use in any field conditions, ensuring that professionals can focus on their tasks without worrying about device reliability.
Supported OS/Application/Industries:
With its versatile Android operating system, the ZX10 supports various applications needed for different industries, enhancing productivity and efficiency in fields such as logistics, construction, emergency response, and natural resource management.
Benefits & Compatibility:
The ZX10 tablet provides significant benefits with its rugged design, powerful computing capabilities, and extended connectivity options. It ensures that professionals can remain productive in environments where conventional devices might compromise their functionality or data integrity.
Warranty and FAQs:
Getac offers a comprehensive warranty for the ZX10, covering defects and damage under normal use conditions. Customers can access a wide range of support resources and FAQs on Getac's website to maximize their device's potential.
Packaging/Weight/Dimension:
The Getac ZX10 is securely packaged to ensure it arrives in pristine condition, ready for deployment in any environment. Its design is optimized for ease of transport and durability, balancing weight and ergonomics for user comfort.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Getac ZX10 today to empower your field teams with a tablet that brings together the best in ruggedness, performance, and mobility. We offer fast and reliable delivery across the UAE.
Best Price Guarantee:
We provide the Getac ZX10 at competitive prices. If you find it for less elsewhere, we'll match the price to ensure you get the best deal possible.
After Sales Support:
Our customer support team is available to assist with any inquiries or issues regarding the ZX10, ensuring you can fully leverage all the benefits of your rugged tablet.
Request for Customer Reviews and Testimonials:
If you have experience with the Getac ZX10, please share your insights. Your feedback helps us improve our services and assists other customers in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the Getac ZX10. We strive to maintain accurate stock levels and can usually arrange delivery within a reasonable timeframe.
Get in Touch:
For more information about the Getac ZX10 or for further assistance, please contact our customer service team. We are here to provide you with the best solutions for your rugged computing needs.
Disclaimer:
All information regarding the Getac ZX10 on our website is for informational purposes only and is subject to change. While we strive for accuracy, images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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