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NEOTECH

Hoin Hot Sales BIS model HOP-HL450 POS System USB+B T or USB+LAN+COM 80 mm Thermal Printer 80mm Receipt Printer

Hoin Hot Sales BIS model HOP-HL450 POS System USB+B T or USB+LAN+COM 80 mm Thermal Printer 80mm Receipt Printer

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your point-of-sale with the Hoin HOP-HL450 thermal printer. Features robust USB, Bluetooth, and LAN connectivity for versatile and reliable receipt printing. Ideal for retail and hospitality.

Overview:

The Hoin HOP-HL450 is a high-performance 80mm thermal receipt printer designed for efficiency and flexibility in various business environments. With options for USB, Bluetooth (B T), and USB+LAN+COM connectivity, this printer adapts to both traditional and modern POS systems, making it a valuable tool for retail, hospitality, and service industries.

Product Description:

Designed to enhance transaction processes, the Hoin HOP-HL450 offers exceptional print clarity and speed in a compact, durable unit. This model supports a wide range of connectivity, ensuring seamless integration with existing systems, whether you're upgrading or setting up a new workspace. It's engineered to meet the demands of busy outlets, providing fast, reliable printing of receipts, bills, and other transaction-related documents.

Key Features:

  • Versatile Connectivity: Choose from USB, Bluetooth, or USB+LAN+COM, catering to various setup preferences and system requirements.
  • High Print Speed: Efficient receipt printing with speeds that minimize customer wait times.
  • Thermal Printing Technology: Delivers high-quality prints that are clear, smudge-free, and durable.
  • Wide Paper Support: Accommodates standard 80mm thermal paper rolls.
  • Robust Design: Built to withstand the rigors of heavy daily use in busy commercial environments.
  • Easy to Use: Simple setup and operation with drop-in paper loading and auto-cutting features.

Product Quality and Performance:

The HOP-HL450 is built for longevity and consistent performance, featuring a heavy-duty cutter and thermal head designed for extensive use. Its thermal printing technology not only ensures efficient operation but also reduces maintenance costs, as there are no ink or toner cartridges to replace.

Specifications:

  • Print Method: Direct Thermal
  • Print Width: 80mm
  • Connection Options: USB, Bluetooth, LAN (depending on model)
  • Print Speed: Up to 250 mm/sec
  • Resolution: 203 DPI (dots per inch)
  • Dimensions: Compact footprint suitable for small counters
  • Power Requirements: AC 110V/220V, 50-60Hz

Purpose of Use:

  • Retail Stores: Ideal for printing sales receipts, daily totals, and promotional coupons.
  • Restaurants and Cafés: Handles orders and bill printing swiftly, enhancing table turnover rates.
  • Service Centers: Prints transaction records, appointment confirmations, and service summaries.

How to Use:

  • Setup: Connect the printer via the chosen interface to your POS terminal. Install necessary drivers and load thermal paper.
  • Operation: Configure the printer settings from your POS software to start printing. Use the auto-cut feature for clean receipt edges.
  • Maintenance: Regularly clean the printer's exterior and interior to avoid dust build-up, which can affect print quality.

Supported Applications:

  • POS Software Systems: Fully compatible with leading POS software that supports thermal printers.
  • Mobile POS Solutions: Utilize Bluetooth connectivity for wireless printing directly from mobile devices or tablets.

Benefits & Compatibility:

  • Flexibility: Multiple connectivity options make it highly adaptable for various business setups.
  • Efficiency: Fast print speeds help reduce transaction times, improving customer service.
  • Cost-Effective: Thermal technology reduces ongoing costs by eliminating the need for ink or toner.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty. Visit our website for a detailed FAQ section that addresses common issues and operational tips.

Packaging/Weight/Dimension:

Includes the printer, power adapter, USB cable, installation CD, and a starter roll of thermal paper. Packaging ensures safety during transit.

Shop Today & Receive Your Delivery:

Order the Hoin HOP-HL450 thermal printer today to enhance your business's operational efficiency. Expedited shipping options are available.

Best Price Guarantee:

We monitor our pricing to ensure you get the best deal. Find a lower price elsewhere, and we will match it.

After Sales Support:

Our dedicated customer service team is ready to assist with any setup or usage inquiries, ensuring you maximize the benefits of your new printer.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the Hoin HOP-HL450 to help us continue to improve our products and services.

Stock Availability:

We maintain robust stock levels to ensure availability for immediate delivery. For the most accurate stock information, please check our website or contact our sales team directly.

Get in Touch:

For more detailed information or specific queries, our customer service team is eager to assist. Contact us today to learn more about how this thermal printer can benefit your business operations.

Disclaimer:

All product details and specifications are for informational purposes only and are subject to change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details and specifications with our sales team before making a purchase. Product images are for illustrative purposes only and may vary from the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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