NEOTECH
MAKEN FT-460 Removable Money Box RJ11 6 Vertical Bills 8 Coins Flip Top Cash Drawer
MAKEN FT-460 Removable Money Box RJ11 6 Vertical Bills 8 Coins Flip Top Cash Drawer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your hotel's guest check-in process with the MAKEN Floor Standing Touchscreen Self-Service Terminal. Features a card dispenser for quick and efficient service.
Overview:
The MAKEN Floor Standing Touchscreen Self-Service Terminal is specifically designed to improve the check-in experience in hotels. This self-service kiosk allows guests to check in, encode their room key cards, and access hotel services independently, reducing wait times and increasing customer satisfaction.
Product Description:
Equipped with a user-friendly touchscreen interface and an integrated card dispenser, this terminal makes hotel check-ins smoother and more efficient. The kiosk's floor-standing design makes it a prominent and accessible feature in any hotel lobby. Built to handle high usage, the durable construction ensures that the kiosk can operate reliably in a busy hotel environment.
Key Features:
- Touchscreen Interface: Provides an intuitive user experience for hotel guests during check-in.
- Card Dispenser: Automates room key card creation, offering a quick and secure way to access rooms.
- Robust Build: Designed to withstand continuous use in high-traffic areas.
- Customizable Software: Can be tailored to integrate seamlessly with existing hotel management systems.
- Connectivity Options: Includes Ethernet and Wi-Fi capabilities for network integration and updates.
Product Quality and Performance:
The MAKEN kiosk is constructed with high-quality materials suitable for the demands of a busy hotel lobby. The touchscreen is made from durable, scratch-resistant glass, and the internal components are chosen for their reliability and longevity.
Specifications:
- Display Size: Suitable for interactive engagement and visibility.
- Functionality: Includes check-in, room key dispensing, and guest information services.
- Security Features: Equipped with advanced security protocols to protect guest data.
- Connectivity: Wi-Fi and Ethernet for real-time data syncing with hotel systems.
- Dimensions: Designed to be floor-standing with a stable base for safety.
Purpose of Use:
Ideal for hotels looking to modernize their guest services and reduce administrative burdens at the front desk. This kiosk provides a self-service option that speeds up the check-in process and allows staff to focus on enhancing guest experiences in other ways.
How to Use:
Guests can start the check-in process by interacting with the touchscreen, following prompts to enter their reservation details. The kiosk will verify the information, encode a room key card, and dispense it directly to the guest. The interface is designed for ease of use, requiring minimal input and interaction to complete the process.
Supported OS/Application/Industries:
The kiosk runs on a flexible operating system that supports customization to meet specific hotel needs and can integrate with various hotel management software platforms.
Benefits & Compatibility:
- Improved Guest Experience: Minimizes check-in times and allows guests more control over their stay.
- Operational Efficiency: Reduces the need for front desk staff to handle routine check-ins.
- Enhanced Security: Secure data handling and card encoding to protect guest information.
Warranty and FAQs:
Includes a one-year manufacturer warranty that covers technical defects. FAQs and support documentation are provided to help hotel staff troubleshoot common issues and maximize kiosk usability.
Packaging/Weight/Dimension:
Packaged securely to prevent damage during transit, ensuring the kiosk arrives ready for easy assembly and installation.
Shop Today & Receive Your Delivery:
Available for immediate delivery to enhance your hotel's operational efficiency and guest satisfaction. Order the MAKEN Floor Standing Touchscreen Self-Service Terminal today.
Best Price Guarantee:
We offer competitive pricing on our kiosks. If you find a lower price elsewhere, we'll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team is available to assist with any installation or operational questions, ensuring seamless integration and optimal functionality.
Request for Customer Reviews and Testimonials:
We encourage hotels using the MAKEN Self-Service Terminal to share their experiences. Your feedback helps us to improve and assists other hotels in making informed decisions.
Stock Availability:
Please contact our sales team to verify the availability of the MAKEN Floor Standing Self-Service Terminal. We strive to maintain sufficient stock to meet demand efficiently.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN Floor Standing Touchscreen Self-Service Terminal, please contact our customer service team. We're here to provide comprehensive support and tailored solutions for your hotel's needs.
Disclaimer:
All information regarding the MAKEN Self-Service Terminal is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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