NEOTECH
MAKEN EK-300 3 Bills 4 Coins Pos Metal Case Removable RJ11 Mini Cash Drawer Box
MAKEN EK-300 3 Bills 4 Coins Pos Metal Case Removable RJ11 Mini Cash Drawer Box
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Efficiently manage your point-of-sale transactions with the compact MAKEN EK-300 Mini Cash Drawer, featuring a removable metal case, 3 bill slots, 4 coin trays, and RJ11 connectivity for seamless integration.
Overview:
The MAKEN EK-300 Mini Cash Drawer is an ideal solution for small retail environments, kiosks, or mobile setups where space is limited but security and efficiency are essential. Its compact design does not compromise on functionality, offering well-organized cash and coin compartments and easy connectivity to POS systems via RJ11.
Product Description:
Designed for ease of use and security, the MAKEN EK-300 features a durable metal case that can be removed for flexible placement or easier handling. This mini cash drawer includes three bill slots and four coin trays, optimizing organization and access to different denominations. The RJ11 connection allows for automatic opening of the drawer when connected to compatible POS systems, facilitating smooth and quick transactions.
Key Features:
- 3 Bill Slots and 4 Coin Trays: Efficiently organize and access cash and coins.
- Removable Metal Case: Offers flexibility in placement and enhances security.
- RJ11 Connector: Integrates easily with most POS systems for automated drawer release.
- Compact Design: Ideal for setups with limited space, ensuring no compromise on cash management capabilities.
- Durable Construction: Built with high-quality metal for longevity and resistance to wear and tear.
Product Quality and Performance:
The EK-300 Mini Cash Drawer is constructed with reliability in mind. Its robust metal casing ensures security against tampering and theft, while the precision-engineered mechanism ensures smooth and reliable operation. This drawer is designed to withstand the demands of busy sales environments, providing dependable performance day in and day out.
Specifications:
- Material: High-grade steel with a protective finish.
- Dimensions: Compact enough to fit in small spaces while accommodating necessary cash and coins.
- Lock Mechanism: Key lock for securing the contents outside of operational hours.
- Interface: RJ11 cable for easy connection to POS systems.
Purpose of Use:
Perfect for businesses that need a high-security, space-efficient cash management solution such as small retail stores, pop-up shops, food trucks, and kiosks. The EK-300 enhances POS capabilities without occupying much counter space.
How to Use:
Place the cash drawer under the counter or in another secure location. Connect it to your POS system using the RJ11 cable to enable automatic opening during transactions. Organize cash and coins in the provided slots for quick access during sales.
Supported OS/Application/Industries:
The EK-300 is suitable for any retail, hospitality, or service industry that utilizes a POS system requiring a compact and secure cash management solution.
Benefits & Compatibility:
- Space-Saving: Its small footprint allows for installation in tight spaces without losing essential functionality.
- Enhanced Security: The removable case and key lock provide added security against theft.
- Ease of Integration: Compatible with existing POS systems, facilitating straightforward setup and operation.
- Operational Efficiency: Designed to streamline the payment process, reducing transaction times and improving customer experience.
Warranty and FAQs:
Includes a one-year manufacturer warranty covering defects in materials and workmanship. FAQs available to assist with setup, operation, and troubleshooting.
Packaging/Weight/Dimension:
Packaged to ensure safety during transit, with all necessary accessories included for immediate use upon delivery.
Shop Today & Receive Your Delivery:
Available for immediate purchase, the MAKEN EK-300 Mini Cash Drawer can be quickly shipped and installed, allowing you to enhance your business operations efficiently.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you get the best possible deal for this essential piece of business equipment.
After Sales Support:
Our customer support team is available to assist with any installation or operational questions, ensuring your cash drawer is functional and effective from the start.
Request for Customer Reviews and Testimonials:
We value feedback from our customers and encourage you to share your experience to help us improve and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN EK-300 Mini Cash Drawer, please contact our customer service team. We're here to provide expert advice and tailored solutions for your business needs.
Disclaimer:
All information regarding the MAKEN EK-300 Mini Cash Drawer is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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