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NEOTECH

MAKEN Desktop 15.6 Inch POS Terminals Self Checkout Kiosk Multi-Touch Screen Cash Register POS Tablet

MAKEN Desktop 15.6 Inch POS Terminals Self Checkout Kiosk Multi-Touch Screen Cash Register POS Tablet

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your retail operations with the MAKEN Desktop 15.6-Inch POS Terminal. Featuring a multi-touch screen, this self-checkout kiosk enhances customer service and efficiency in any store setting.


Overview

The MAKEN Desktop 15.6-Inch POS Terminal is an advanced self-checkout kiosk designed to optimize the checkout process in retail environments. This device combines a sleek, compact design with a powerful multi-touch screen, allowing customers to easily navigate menus, select products, and complete transactions independently, significantly reducing wait times and improving overall customer satisfaction.

Product Description

Designed for versatility and ease of use, the MAKEN POS Terminal features a 15.6-inch multi-touch screen that provides an intuitive user interface and responsive interaction. This all-in-one system includes integrated features such as a barcode scanner and receipt printer, making it a complete solution for businesses looking to implement an efficient self-service checkout system. Its robust construction ensures durability and reliability, even in high-traffic retail settings.

Key Features

  • 15.6-Inch Multi-Touch Screen: Offers customers a responsive and interactive experience for self-service transactions.
  • All-In-One Functionality: Includes essential components like a barcode scanner and receipt printer, streamlined into one unit.
  • Compact Desktop Design: Perfect for counters with limited space, providing a full-service solution without occupying excessive area.
  • High-Resolution Display: Ensures clear visibility and vibrant display of products and menus.
  • User-Friendly Interface: Simple and easy-to-navigate software enhances the checkout process for customers of all ages and tech levels.

Product Quality and Performance

The MAKEN POS Terminal is built with high-quality materials designed to withstand continuous use in retail environments. Its hardware is optimized for quick data processing, ensuring a smooth and efficient operation that keeps lines moving and reduces transaction times. The multi-touch functionality is finely tuned to recognize various touch gestures, providing a seamless and hassle-free user experience.

Specifications

  • Screen Size: 15.6 inches
  • Display Type: LED-backlit LCD with multi-touch capabilities
  • Resolution: 1920 x 1080 (Full HD)
  • Connectivity: Wi-Fi, Bluetooth, USB ports
  • Operating System: Compatible with various retail POS software
  • Dimensions: Width 400mm x Depth 200mm x Height 300mm

Purpose of Use

Ideal for small to medium-sized retail stores, cafes, and any commercial establishment that requires an efficient, space-saving POS system. It facilitates a quick self-service checkout that can handle a high volume of transactions with ease.

How to Use

Customers can touch the screen to activate the POS, scan items using the integrated scanner, select payment methods, and follow on-screen prompts to complete their purchases. The intuitive layout and prompts ensure that even first-time users can navigate the checkout process without assistance.

Supported OS/Application/Industries

This POS terminal is designed for retail industries but is also suitable for hospitality and service sectors where quick and efficient customer transactions are crucial. It supports various operating systems and applications, allowing for flexibility in software integration.

Benefits & Compatibility

  • Enhanced Customer Experience: Minimizes queue times and allows for a more engaging shopping experience.
  • Operational Efficiency: Reduces the need for staff at checkout counters, allowing them to focus on other customer service tasks.
  • Cost-Effective: Lowers operational costs by automating the checkout process.
  • Adaptable Software Integration: Compatible with leading retail POS software, providing flexibility in operations.

Warranty and FAQs

Includes a one-year warranty that covers technical malfunctions and defects. For additional support, FAQs, or troubleshooting, please visit our website or contact our customer support directly.

Packaging/Weight/Dimension

  • Packaging: Securely packaged to ensure it arrives in pristine condition.
  • Weight: Approximately 5 kg
  • Dimensions: 400mm x 200mm x 300mm

Shop Today & Receive Your Delivery Across the UAE!

Invest in the MAKEN Desktop 15.6-Inch POS Terminal to modernize and streamline your retail operations. Our reliable delivery service ensures quick setup and integration into your business.

Best Price Guarantee

We're committed to offering the best prices on our products. If you find a lower price for the same model elsewhere, we will match it.

After Sales Support

Our dedicated support team is available to assist with any installation or operational questions, ensuring your new POS system is up and running smoothly from the start.

Request for Customer Reviews and Testimonials

We value your feedback! If you have used the MAKEN Desktop 15.6-Inch POS Terminal, please share your experience to help us continue improving and assisting other businesses in making informed decisions.

Stock Availability

For current stock information or to inquire about bulk purchasing options, please contact our sales team directly.

Get in Touch

For more information about the MAKEN Desktop 15.6-Inch POS Terminal or other products, please contact our customer service team for expert advice and personalized support tailored to your business needs.

Disclaimer

All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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