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NEO Digital

Topaz Systems T-S751

Topaz Systems T-S751

Regular price Dhs. 826.00 AED
Regular price Dhs. 876.00 AED Sale price Dhs. 826.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-S751 is a robust electronic signature pad designed to meet the demanding needs of high-volume, high-traffic environments. With its superior build quality and advanced security features, this device is ideal for sectors such as banking, retail, and government services, where dependable and secure signature capture is essential.

Key Features

  • Large Signing Area: Offers a spacious interface for comfortable and natural signing experiences.
  • High Durability: Constructed to endure intensive use, making it suitable for busy commercial settings.
  • Advanced Encryption: Incorporates state-of-the-art encryption to ensure secure transmission and storage of signature data.
  • USB Connectivity: Provides a simple plug-and-play setup, facilitating easy integration with existing systems.
  • Ergonomic Design: Features a sleek, user-friendly design that complements any professional workspace.

Product Quality and Performance

The T-S751 signature pad is known for its reliability and efficiency, capable of handling extensive daily operations without compromising performance. It's engineered to capture precise, high-quality signatures, ensuring each transaction is recorded accurately and securely.

Specifications

  • Dimensions: 6.0" x 3.8" x 0.7"
  • Active Signing Area: 4.4 inches diagonally
  • Resolution: 410 PPI (points per inch)
  • Connectivity: USB
  • Compatibility: Fully compatible with Windows, macOS, and Linux

Purpose of Use

The T-S751 is particularly effective in environments that require a durable and reliable method for capturing electronic signatures. It’s especially beneficial for customer-facing businesses like banks, retail stores, and service centers, as well as in offices where secure document handling is crucial.

How to Use

To maximize the benefits of your Topaz Systems T-S751:

  1. Installation: Connect the device to a computer via the USB cable and install the necessary drivers.
  2. Configuration: Configure the device settings through the provided software to align with your specific operational requirements.
  3. Daily Use: Utilize the pad for capturing signatures on documents, contracts, or during transaction processing.
  4. Maintenance: Regularly clean the device and check for software updates to ensure optimal functionality.

Supported OS/Application/Industries

This signature pad is versatile and supports various operating systems, making it suitable for a wide range of applications. The T-S751 is particularly valuable in sectors requiring robust solutions for secure document processing.

Benefits & Compatibility

  • Enhanced Security: Ensures that all signatures are captured securely, supporting compliance with industry regulations.
  • Increased Efficiency: Speeds up the processing of transactions, reducing wait times and enhancing customer satisfaction.
  • Reliability: Designed to withstand heavy usage, providing long-term reliability without the need for frequent replacements.

Warranty and FAQs

The T-S751 comes with a one-year warranty that covers defects and provides support for troubleshooting common issues. NEO Digital's FAQ section offers quick solutions to help users effectively manage their devices.

Delivery Services (UAE)

NEO Digital provides prompt and secure delivery services across the UAE, ensuring that your products are delivered safely and ready for immediate use.

After Sales Support

Our dedicated after-sales support team is available to assist with any setup or operational questions, ensuring you can fully leverage the capabilities of your Topaz Systems T-S751.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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