NEOTECH
57mm X 38mm 50*30 Thermal Paper Rolls
57mm X 38mm 50*30 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover our versatile 57mm x 38mm and 50mm x 30mm thermal paper rolls, perfect for receipt printers, POS systems, and more. Ensure crisp prints and efficient operations.
Overview:
Our selection of thermal paper rolls in 57mm x 38mm and 50mm x 30mm sizes are specifically designed for businesses that require high-quality, efficient printing solutions. These rolls are ideal for POS systems, mobile printers, and other devices that need compact, reliable paper options.
Product Description:
These thermal paper rolls are crafted to provide clear, durable prints for all transactional needs. Available in 57mm x 38mm and 50mm x 30mm sizes, they are perfect for businesses with diverse printing requirements. Whether you're handling sales in a retail setting or managing logistics and tickets, these rolls ensure every print is precise and readable.
Key Features:
- High-Quality Printing: Produces sharp, clear images and text for easy readability.
- Multiple Sizes: Available in 57mm x 38mm and 50mm x 30mm to accommodate different printer models and uses.
- Smooth Performance: Engineered to reduce paper jams and ensure a smooth printing experience.
- Eco-Friendly Options: BPA-free versions available for businesses conscious about environmental impact.
- Versatile Use: Suitable for POS systems, credit card terminals, and mobile printing devices.
Specifications:
- Material: Premium thermal paper
- Available Sizes: 57mm (width) x 38mm (diameter), 50mm (width) x 30mm (diameter)
- Core Size: Compatible with small core sizes for most thermal printing devices
Purpose of Use:
These rolls are designed for use in a variety of settings, including retail shops, restaurants, and anywhere quick, reliable printing is needed. They are particularly useful for businesses that use mobile printers for on-the-go transactions.
How to Use:
Install the paper roll into your thermal printer, ensuring it aligns properly with the printer's feeding mechanism. The smooth surface should face the printer's thermal head to guarantee optimal print quality.
Supported Devices:
Compatible with all standard thermal printers that support 57mm or 50mm width paper rolls, including handheld devices, desktop receipt printers, and more.
Benefits & Compatibility:
The versatile size options allow businesses to choose the best fit for their devices, reducing waste and improving operational efficiency. The high-quality thermal paper ensures long-lasting prints that are resistant to fading.
Packaging/Weight/Dimension:
Each roll is individually sealed to protect against moisture and light, ensuring they remain in top condition. Bulk orders are packaged compactly to facilitate easy storage and handling.
Order and Delivery Options:
Available for immediate order with flexible shipping options to meet various operational scales and urgency.
Pricing and Bulk Purchasing Options:
Competitively priced to offer value, with bulk purchasing discounts available for businesses looking to economize while maintaining supply levels.
After Sales Support:
Comprehensive customer support available to address any questions or concerns regarding product compatibility, usage, or features.
Customer Reviews and Feedback:
We encourage customers to share their experiences, as feedback is invaluable in helping us improve and inform others about the quality and functionality of our products.
Stock Availability:
Consistently updated inventory ensures that these thermal paper rolls are readily available for immediate dispatch, helping you avoid any potential disruptions in your business operations.
Get in Touch:
For more detailed information or specific queries, please contact our customer service team. We are dedicated to providing tailored solutions that meet your business's unique needs.
Disclaimer:
All information provided is for general reference only and may change without prior notice. Confirm details with our sales team before making a purchase to ensure the product meets your specific needs. Product images are illustrative and may vary from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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