NEOTECH
57x40mm Custom Thermal Paper Rolls: White, for Cash Registers & POS Receipts
57x40mm Custom Thermal Paper Rolls: White, for Cash Registers & POS Receipts
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Customize your transaction experience with our 57x40mm white thermal paper rolls, designed specifically for cash registers and POS systems, ensuring high-quality, clear printing.
Overview:
Our 57x40mm white thermal paper rolls are perfectly suited for businesses that require high-quality receipt printing with the option for customization. These rolls are ideal for use in POS systems and cash registers across various industries including retail, hospitality, and service sectors.
Product Description:
Enhance your POS and cash register systems with our premium 57x40mm custom thermal paper rolls. Available in white, these rolls provide a clean, professional look for your receipts and can be customized with your business logo, promotions, or other specific information to enhance brand recognition and customer engagement.
Key Features:
- High-Quality White Thermal Paper: Ensures crisp, clear prints for every transaction.
- Customizable: Option to add custom branding or text to meet your business needs.
- Ideal Size for POS Systems: Specifically designed to fit a wide range of POS machines and cash registers.
- Smooth and Reliable Printing: Manufactured to prevent paper jams and ensure continuous printing without interruptions.
Product Quality and Performance:
Made from top-quality thermal paper, these rolls are coated to react efficiently with the thermal print heads, ensuring consistent and reliable prints. The white paper enhances the visibility of printed text and graphics, making each receipt easy to read.
Specifications:
- Size: 57mm width x 40mm diameter
- Color: White
- Customization Options: Available for branding, logos, promotions, and more
- Core Size: Compatible with most 57mm thermal printers used in POS and cash register systems
Purpose of Use:
These thermal paper rolls are designed for businesses that require fast, efficient, and clear printing of receipts and transaction records. Ideal for retail stores, cafes, restaurants, and any commercial setting where quick customer transactions are common.
How to Use:
Load the thermal paper roll into your printer, ensuring that the end of the roll feeds from the bottom to correctly align with the thermal head for optimal print quality. Check your printer's manual for specific loading instructions if necessary.
Supported OS/Application/Industries:
The 57x40mm thermal paper rolls are suitable for use in various industries, including retail, food and beverage, and hospitality, where POS systems and cash registers are extensively used.
Benefits & Compatibility:
- Enhanced Customer Experience: Customized receipts can provide a more personalized shopping experience and promote repeat business.
- Operational Efficiency: High-quality paper reduces the likelihood of printer errors and downtime.
- Brand Visibility: Customization options increase brand exposure with every transaction.
Warranty and FAQs:
We offer a standard warranty that covers defects in materials and craftsmanship. For additional information on custom printing options or to address specific operational concerns, please consult our FAQ section or contact our customer support.
Stock Availability:
Contact our sales team to confirm the availability of 57x40mm white custom thermal paper rolls. We accommodate both standard and bulk order requests efficiently.
Best Price Guarantee:
Our thermal paper rolls are competitively priced to ensure you get the best value. If you find a lower price for a comparable product, we will match it.
After Sales Support:
Our dedicated customer service team is committed to ensuring your satisfaction and is available to assist with any questions or concerns after your purchase.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experience with our products. Your insights are crucial for us to continuously improve our offerings.
Get in Touch:
For further information or specific inquiries, our customer service team is ready to provide expert advice and personalized support. Contact us to find out how our custom thermal paper rolls can enhance your business operations.
Disclaimer:
All information provided is for general purposes only and may change without notice. While we aim to provide accurate product images, actual products may vary. Please confirm all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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