NEOTECH
57x40mm 80x80mm Thermal Cash Register
57x40mm 80x80mm Thermal Cash Register
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure accurate and clear transactions with our high-quality 57x40mm and 80x80mm thermal paper rolls, perfect for cash registers in any retail or service environment.
Overview:
Our thermal paper rolls, available in sizes 57x40mm and 80x80mm, are specifically designed for use in cash registers across various business settings. These rolls provide crisp and clear printing for all your transactional needs, ensuring efficient service and accurate record-keeping.
Product Description:
Optimize your cash register performance with our reliable and high-quality thermal paper rolls. Offered in 57x40mm and 80x80mm sizes, these rolls are perfect for a wide range of applications, from retail to hospitality. Made from premium thermal paper, they ensure smooth operation and high-quality prints with every transaction, helping to maintain customer satisfaction and streamline checkout processes.
Key Features:
- High-Quality Thermal Paper: Produces sharp, clear prints that are easy to read.
- Two Convenient Sizes: Choose from 57x40mm for compact cash registers or 80x80mm for standard registers.
- Smooth and Reliable Printing: Designed to prevent paper jams and ensure continuous operation.
- Versatile Use: Ideal for printing receipts, daily transaction logs, and customer invoices.
Product Quality and Performance:
These thermal paper rolls are coated with a heat-sensitive layer that reacts to the heat of the cash register's thermal print head, resulting in high-definition prints without the need for ink or toner. The paper's smooth texture enhances the durability of your printing equipment by reducing wear on the thermal print head.
Specifications:
- Material: Top-grade thermal paper
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Available Sizes:
- 57mm x 40mm
- 80mm x 80mm
- Roll Length: Varies by size, typically around 50 meters for 57x40mm and up to 80 meters for 80x80mm
- Core Size: Standard sizes to fit most cash register models
Purpose of Use:
These thermal paper rolls are designed to meet the needs of businesses in the retail, hospitality, and service industries that require fast and reliable printing for daily transactions. They are perfect for handling high volumes of receipts and maintaining clear records for both customers and business operations.
How to Use:
- Select the Appropriate Size: Ensure that you choose the size that fits your specific cash register model.
- Install the Roll: Place the thermal paper roll into your cash register, ensuring that the paper feeds from the underside of the roll to avoid printing issues.
- Begin Using: Continue with your business operations; the thermal paper will deliver consistent and clear prints throughout its use.
Supported Printers/Application/Industries:
These rolls are suitable for all types of cash registers that support thermal printing, particularly those used in retail stores, supermarkets, cafes, and restaurants where quick and efficient customer service is crucial.
Benefits & Compatibility:
- Enhanced Print Clarity: Ensures that all prints are legible, reducing errors in transactions and improving customer satisfaction.
- Reduced Downtime: Minimizes the risk of paper jams, keeping your business running smoothly during peak hours.
- Cost-Effective: Provides a high number of prints per roll, reducing the frequency of replacements and lowering operational costs.
Warranty and FAQs:
Offered with a satisfaction guarantee. Our FAQ section provides tips for maximizing the life and performance of your thermal paper rolls.
Stock Availability:
Readily available for immediate shipment, with bulk ordering options to ensure that you always have sufficient supplies on hand.
Best Price Guarantee:
We strive to offer our thermal paper rolls at the most competitive prices, ensuring that you receive the best possible value for your investment.
After Sales Support:
Our customer support team is ready to assist with any questions or issues you might encounter, ensuring a hassle-free experience from purchase to use.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our thermal paper rolls to help us continue to improve our products and services.
Get in Touch:
For more information or to place an order, please contact our sales team. We are dedicated to providing high-quality, efficient printing solutions tailored to the specific needs of your business.
Disclaimer:
Product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify compatibility with your specific equipment before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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