NEOTECH
BOCA printer with magnetic reading and writing Lemur-M Premium
BOCA printer with magnetic reading and writing Lemur-M Premium
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your transaction capabilities with the Lemur-M, a premium BOCA printer featuring advanced magnetic reading and writing technology, perfect for high-security environments requiring integrated payment solutions.
Overview:
The Lemur-M is a state-of-the-art BOCA printer that integrates magnetic stripe reading and writing functionality, making it an ideal solution for sectors such as banking, hospitality, and retail where magnetic stripe cards are widely used. This printer is designed to enhance user convenience and security during transactions.
Product Description:
This premium printer not only prints tickets and receipts but also encodes and verifies magnetic stripe data, facilitating a seamless transaction process. The Lemur-M is built with high-grade components that ensure reliability and durability, even in high-volume settings. Its compact design does not compromise on functionality, offering high-speed printing alongside advanced magnetic stripe processing capabilities.
Key Features:
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Magnetic Stripe Reading and Writing: Enables encoding of magnetic stripe cards for a variety of applications, including credit cards and secure entry systems.
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High-Speed Thermal Printing: Rapidly produces receipts and tickets, minimizing customer wait times.
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Durable Construction: Designed to withstand the rigors of heavy use in commercial environments.
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Easy Integration: Compatible with existing POS systems through USB, Ethernet, or optional wireless connections.
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Versatile Functionality: Suitable for a wide range of applications, from event ticketing to financial transactions.
Product Quality and Performance:
The Lemur-M delivers exceptional performance, thanks to its robust thermal printing technology and precise magnetic encoding. It is engineered for continuous operation and is capable of handling large print volumes without degradation in quality or speed, making it a reliable choice for businesses that demand efficiency and accuracy.
Specifications:
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Print Method: Direct thermal
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Magnetic Stripe Functions: Reading and writing capability for high-coercivity and low-coercivity stripes
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Connectivity: USB, Ethernet, and optional Wi-Fi or Bluetooth
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Print Speed: High-speed output for quick service
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Durability: Built to perform reliably in demanding environments
Purpose of Use:
The Lemur-M is perfect for applications where magnetic stripe cards are used for payments, access control, or loyalty programs. It is particularly useful in settings such as hotels, retail stores, and entertainment venues, where integrated payment and ticketing solutions are essential.
How to Use:
To set up the Lemur-M, connect it to your network or device using the available connectivity options, load the appropriate media, and configure the magnetic stripe settings according to your specific requirements. The printer's intuitive design facilitates easy operation, allowing for quick adoption and minimal training needs.
Supported OS/Application/Industries:
The printer supports various operating systems, including Windows, macOS, and Linux, making it adaptable to nearly any IT environment. It is especially valuable in industries that require robust payment processing and ticketing solutions, such as entertainment, retail, and hospitality.
Benefits & Compatibility:
The Lemur-M enhances transactional efficiency by combining printing and magnetic stripe encoding in one device, reducing equipment needs and streamlining operations. Its compatibility with various systems and its high-security features make it an invaluable tool for any business handling sensitive card data.
Warranty and FAQs:
Includes a standard one-year warranty, underscoring the manufacturer's confidence in the product's quality and longevity. A comprehensive FAQ section and dedicated customer support are available to assist with any operational or technical questions.
Packaging/Weight/Dimension:
Includes the Lemur-M printer, power adapter, user manual, and necessary cables. The packaging is designed to protect the device during transport and ensures that it is ready for immediate use upon arrival.
Shop Today & Receive Your Delivery:
Order your Lemur-M today to benefit from our efficient delivery services, ensuring your business is equipped with a high-performance BOCA printer without delay.
Best Price Guarantee:
We offer the Lemur-M at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated team provides excellent after-sales service, ensuring that any issues with the Lemur-M are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Lemur-M to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the Lemur-M or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your printing solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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