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NEOTECH

NOGPOS POS System

NOGPOS POS System

Regular price Dhs. 2,550.00 AED
Regular price Dhs. 2,600.00 AED Sale price Dhs. 2,550.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction: The NOGPOS POS System is a cutting-edge point-of-sale solution designed to streamline operations and enhance customer experiences in retail and hospitality environments. Combining robust functionality with an intuitive interface, NOGPOS is the ideal choice for businesses seeking to optimize their sales processes and improve overall efficiency.

Key Features:

  • User-Friendly Interface: Intuitive and easy-to-use interface that minimizes training time and maximizes efficiency.
  • Comprehensive Reporting: Detailed sales and inventory reports to help you make informed business decisions.
  • Flexible Payment Options: Supports multiple payment methods, including credit/debit cards, mobile payments, and cash.
  • Inventory Management: Real-time inventory tracking to help you manage stock levels and reduce losses.
  • Customer Management: Tools to manage customer information and loyalty programs, enhancing customer retention and engagement.

Product Quality and Performance: The NOGPOS POS System is renowned for its reliability and high performance. Built to meet the demanding needs of retail and hospitality businesses, it ensures seamless transactions and smooth operations. Users praise its robustness, ease of use, and the valuable insights it provides through comprehensive reporting.

Specifications:

  • Dimensions: 13.5" x 7.9" x 1.2"
  • Weight: 4 lbs
  • Display: 15" touchscreen display
  • Connectivity: USB, Ethernet, Wi-Fi, Bluetooth
  • Operating System: Windows 10 IoT, Android
  • Peripheral Support: Compatible with barcode scanners, receipt printers, and cash drawers

Purpose of Use: The NOGPOS POS System is designed to meet the specific needs of retail and hospitality businesses by providing a versatile and efficient point-of-sale solution. It helps businesses streamline operations, enhance customer service, and manage inventory effectively.

How to Use:

  1. Setup: Connect the POS system to your network and peripheral devices.
  2. Configure Settings: Customize the system settings to suit your business needs.
  3. Train Staff: Provide brief training to staff on using the intuitive interface.
  4. Operate: Start processing sales, managing inventory, and generating reports.
  5. Maintenance: Regularly update software and check connections to ensure smooth operation.

Supported OS/Application/Industries:

  • Operating Systems: Windows 10 IoT, Android
  • Applications: Point-of-sale, inventory management, customer relationship management
  • Industries: Retail, hospitality, restaurants, cafes, boutiques

Benefits & Compatibility: The NOGPOS POS System is compatible with major operating systems and integrates seamlessly with various peripherals and management systems. Its advanced features and user-friendly interface make it a versatile choice for businesses looking to improve operational efficiency and customer satisfaction.

Warranty and FAQs:

  • Warranty: Comprehensive one-year coverage plan.
  • FAQs: For detailed FAQs, please refer to the Neotech product services page. For support, contact our sales representative for verification and assistance.

Delivery Services (UAE): We offer reliable, timely, and secure delivery services across the UAE, ensuring your NOGPOS POS System arrives safely and promptly.

After Sales Support: Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support, ensuring your POS system operates smoothly and efficiently.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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