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NEOTECH

Avaya IP Office IP500 V2

Avaya IP Office IP500 V2

Regular price Dhs. 2,992.00 AED
Regular price Dhs. 3,174.00 AED Sale price Dhs. 2,992.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Avaya IP Office IP500 V2 is a scalable, feature-rich business communication solution designed for seamless connectivity and efficient call management.


Overview:

The Avaya IP Office IP500 V2 is a versatile, modular phone system that is designed to meet the needs of small to medium-sized businesses. With support for up to 384 users and a wide range of communication features, this system provides businesses with a flexible, scalable, and cost-effective solution for managing calls, messaging, conferencing, and more. The IP500 V2 offers seamless integration with IP phones, digital phones, and analog devices, making it the perfect choice for businesses looking to modernize their communication infrastructure.


Product Description:

The Avaya IP Office IP500 V2 is an advanced communication solution that offers businesses robust functionality with seamless scalability. Whether you're a small business planning to expand or a larger organization with multiple locations, the IP500 V2 provides the flexibility needed to grow with your business. The system supports up to 384 users and offers a range of call management features, such as voicemail, call forwarding, conferencing, and auto-attendant.

With modular expansion options, the IP500 V2 can be customized to meet specific business needs, supporting IP, digital, and analog devices, as well as SIP trunking. The system also provides advanced mobility features, enabling employees to stay connected whether they're working in the office, from home, or on the go.


Key Features:

  • Scalable Architecture: Supports up to 384 users and multiple devices, making it suitable for growing businesses.
  • Modular Design: Easily expandable with various modules, including analog, digital, and IP connections.
  • Advanced Call Management: Features voicemail, auto-attendant, call forwarding, and conferencing for enhanced communication.
  • Support for Multiple Devices: Compatible with IP phones, digital phones, and analog devices.
  • SIP Trunking: Provides efficient and cost-effective VoIP connectivity.
  • Remote Worker Support: Enables seamless mobile and remote access to the system’s communication features.
  • Security and Reliability: Built with robust security features and high reliability for mission-critical communication.

Product Quality and Performance:

The Avaya IP Office IP500 V2 delivers reliable, high-quality communication, with the scalability to meet the needs of growing businesses. Its modular design ensures that organizations can easily add more users or devices as their communication needs expand. The system provides excellent call quality, advanced call management features, and secure connectivity, making it a trusted solution for businesses of all sizes.


Specifications:

  • Capacity: Up to 384 users
  • Expansion Modules: Supports up to 12 expansion modules
  • Voicemail Capacity: 25 ports, up to 100 hours of storage
  • VoIP Channels: Up to 128 VoIP channels
  • Connectivity: Supports IP, digital, analog, and SIP devices
  • Security: Built-in firewall, TLS/SRTP encryption
  • Dimensions: 445 mm x 390 mm x 73 mm
  • Weight: 4.6 kg

Purpose of Use:

The Avaya IP Office IP500 V2 is ideal for businesses of all sizes, especially small and medium-sized enterprises (SMEs) that require a scalable communication solution. It is perfect for companies looking to streamline call management, improve customer service, and enhance employee collaboration.


How to Use:

To set up the Avaya IP Office IP500 V2, connect the system to your network and configure users and devices via the user-friendly management interface. The system supports a wide range of devices, including IP phones, digital phones, and analog lines, making it easy to integrate into existing communication setups. Businesses can also configure call routing, voicemail, conferencing, and auto-attendant features to improve communication efficiency.


Supported Applications/Industries:

  • Business Communication
  • Call Centers
  • Remote Work Solutions
  • Customer Support Services
  • Retail and Hospitality Communication

Benefits & Compatibility:

  • Seamless Scalability: Ideal for businesses that need a communication system that grows with them.
  • Advanced Communication Features: Auto-attendant, voicemail, and call routing improve call management.
  • Remote Access: Supports remote workers, ensuring communication from anywhere.
  • Cost-Effective: Supports SIP trunking for affordable VoIP services.
  • Reliable and Secure: Built-in security features and robust performance ensure reliable communication.

Warranty & Support:

The Avaya IP Office IP500 V2 comes with a 1-year warranty, covering parts and labor. Avaya provides 24/7 customer support for setup, configuration, and troubleshooting.


Packaging/Weight/Dimensions:

  • Dimensions: 445 mm (W) x 390 mm (D) x 73 mm (H)
  • Weight: 4.6 kg
    The package includes the IP500 V2 base unit, power supply, and installation guide.

Shop Today & Receive Your Delivery Across the UAE!

Order the Avaya IP Office IP500 V2 today and enjoy fast, secure delivery across the UAE. Ideal for businesses looking to improve their communication infrastructure with a scalable, feature-rich solution.


Best Price Guarantee:

We offer the best price on the Avaya IP Office IP500 V2. If you find a lower price, we’ll match it! Shop confidently, knowing you’re getting the best deal for your business communication needs.


After-Sales Support:

Our dedicated after-sales support team is available 24/7 to assist with your Avaya IP Office IP500 V2. From setup to troubleshooting, we ensure a seamless experience for all users.


Customer Reviews and Testimonials:

We encourage you to share your experience with the Avaya IP Office IP500 V2. Your feedback helps others make informed decisions and allows us to improve our services.


Stock Availability:

To confirm stock availability of the Avaya IP Office IP500 V2, contact us today. We maintain a steady inventory but recommend checking for time-sensitive orders.


Get in Touch:

For more information on the Avaya IP Office IP500 V2, pricing, or technical support, feel free to contact our expert team. We’re here to help with all your business communication needs!


Disclaimer:

All product information is subject to change without notice. Images are for illustrative purposes only and may not fully represent the actual product. Please verify all details with our sales team before purchasing.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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