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Bixolon SRP350III Receipt Printer

Bixolon SRP350III Receipt Printer

Regular price Dhs. 955.00 AED
Regular price Dhs. 1,050.00 AED Sale price Dhs. 955.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024


The Bixolon SRP350III is a direct thermal receipt printer known for its reliability and performance in fast-paced retail and hospitality settings. This model continues Bixolon's legacy of high-quality printing solutions, offering enhanced features that support efficient operations.

Product Description:

The Bixolon SRP350III offers exceptional print speed and quality with minimal noise, making it an ideal choice for environments where customer experience and efficiency are key. With its durable design and easy-to-use features, this printer is engineered to handle the demands of high-volume businesses.

Key Features:

  • High-Speed Printing: Delivers receipts at speeds up to 250 mm per second, enhancing transaction speed.
  • Excellent Reliability: Comes with a proven reliability track record and a long-lasting autocutter rated for 1.8 million cuts.
  • Versatile Connectivity: Includes USB and Ethernet interfaces, ensuring seamless integration into any existing POS system.
  • Energy Efficient: Optimized power consumption and paper-saving features reduce overall operating costs.
  • Compact Design: Its small footprint makes it suitable for tight spaces, integrating easily without cluttering the counter.

Product Quality and Performance:

The SRP350III is built to last with a durable mechanism that withstands heavy use. Its thermal print technology ensures consistent high-quality prints with lower maintenance costs than impact printers, making it a dependable choice for businesses.


  • Model: Bixolon SRP350III
  • Print Method: Direct thermal
  • Print Speed: Up to 250 mm/sec
  • Interfaces: USB, Ethernet
  • Print Width: 80 mm or optionally 58 mm with a paper guide
  • Dimensions: 145mm x 200mm x 146mm
  • Weight: 1.62 kg

Purpose of Use:

This printer is designed for businesses within the retail, hospitality, and food service industries that require reliable and fast receipt printing. It's particularly beneficial for locations like supermarkets, restaurants, and cafes where efficiency is crucial.

How to Use:

Setting up the SRP350III is straightforward: connect it to your POS system via USB or Ethernet, load the thermal paper, and configure the settings through your POS software. The printer's intuitive design allows for quick paper changes and simple maintenance.

Supported OS/Application/Industries:

The SRP350III is compatible with most major operating systems including Windows, iOS, Android, and Linux, which allows it to be easily integrated into various POS systems across different industries.

Benefits & Compatibility:

The SRP350III enhances operational efficiency with its quick printing capabilities, reducing customer wait times and boosting transaction speeds. Its compatibility with various interfaces and operating systems ensures it can be integrated smoothly into nearly any retail or hospitality environment.

Warranty and FAQs:

NEO Digital offers a one-year warranty on the Bixolon SRP350III, covering any defects in materials or workmanship. Our FAQ section provides insights into setup, troubleshooting, and maximizing the printer’s functionality.

Delivery Services (UAE):

We provide reliable and prompt delivery services across the UAE, ensuring that businesses can quickly benefit from the advanced capabilities of the SRP350III.

After Sales Support:

Our commitment to customer satisfaction includes thorough after-sales support, ensuring that any issues with the Bixolon SRP350III are resolved swiftly and effectively to maintain continuous business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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