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Bixolon XQ-840 with Embedded Android Tablet

Bixolon XQ-840 with Embedded Android Tablet

Regular price Dhs. 5,150.00 AED
Regular price Dhs. 5,350.00 AED Sale price Dhs. 5,150.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon XQ-840: Seamless Label Printing with Embedded Android Tablet


Introducing the innovative Bixolon XQ-840, a unique blend of direct thermal label printing with the convenience of an embedded 8-inch Android tablet. Designed to revolutionize your labeling processes, this printer is perfect for businesses seeking mobility, versatility, and efficiency. With its comprehensive connectivity options and robust design, the XQ-840 is your all-in-one solution for on-the-go and stationary labeling needs.

Product Description:

The Bixolon XQ-840 stands out with its integrated tablet, offering standalone and structured print solutions tailored to your operational demands. This direct thermal printer supports a wide range of media, from receipts and tags to wristbands, ensuring flexibility across various applications. With optional peel dispense and cutter enhancements, streamline your workflow and elevate productivity. Whether mounted, stationed, or mobile, the XQ-840 adapts to your workspace with ease.

Key Features:

  • Fast Print Speeds: Achieve up to 6ips (152mm/sec) for efficient labeling.
  • Barcode Scanning: Built-in 5MP camera for quick barcode scanning.
  • Versatile Compatibility: Supports BPL-Z™, BPL-E™, SLCS™, BXL/POS.
  • Enhanced Connectivity: USB, Ethernet, WLAN, and Bluetooth interfaces.
  • Robust Design: Anti-theft, water, and dust resistant, ensuring longevity.

Product Quality and Performance:

The XQ-840 is built to last, with a design that withstands the rigors of daily use. Experience reliable performance day in and day out, thanks to its durable construction and state-of-the-art printing capabilities. User testimonials highlight its ease of use, high-quality output, and seamless integration into various business environments.


  • Dimensions: Tailored for compact spaces and mobility.
  • Media Handling: Supports 4-inch wide media, with adjustable holders.
  • Connectivity: USB, Ethernet, WLAN, Bluetooth, with tablet integration.
  • Design: Ergonomic with an anti-theft, water, and dust resistant build.

Purpose of Use:

The XQ-840 is ideal for industries such as logistics, healthcare, government, food and hospitality, retail, and manufacturing. It streamlines operations from document management to food safety labeling, enhancing efficiency across the board.

How to Use:

Setting up the XQ-840 is straightforward, with out-of-box applications and a suite of development tools for customization. Maintenance is minimal, ensuring your operations remain uninterrupted. For detailed usage instructions, refer to the included user manual.

Supported OS/Application/Industries:

This printer supports Android OS and is versatile across multiple industries, enhancing workflows in logistics, healthcare, retail, and more, with its wide range of applications from inventory management to patient admissions.

Benefits & Compatibility:

  • Streamlined Workflow: Fast processing speeds and multi-connectivity reduce downtime.
  • Durable Design: Reliable in various environments, ensuring a long service life.
  • Industry Versatility: Adaptable to a broad spectrum of industries and applications.

Warranty and FAQs:

Enjoy a 1-year warranty, with comprehensive support and an easy-to-navigate FAQ section on our website for quick troubleshooting and answers to common questions.

Delivery Services (UAE):

We offer reliable and prompt delivery across the UAE, focusing on major cities to ensure your Bixolon XQ-840 arrives safely and swiftly.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable. Please share your experiences with the XQ-840 on our website to help others make informed decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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