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NEOTECH

Fujitsu FP-2000C

Fujitsu FP-2000C

Regular price Dhs. 1,650.00 AED
Regular price Dhs. 1,850.00 AED Sale price Dhs. 1,650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Fujitsu FP-2000C: High-Speed Thermal POS Printer

Overview: Upgrade your point-of-sale (POS) system with the high-speed, versatile, and reliable Fujitsu FP-2000C Thermal Receipt Printer. It's renowned for its advanced printing capabilities, eco-friendly design, and compatibility with diverse business needs, making it an indispensable tool for retail and hospitality sectors.

Product Description: The Fujitsu FP-2000C series includes models FP-2000, FP-2100, and FP-2200, each designed to enhance your business operations. With its compact design, dual printing modes, and the innovative Fujitsu Super Green Product label, this series offers an efficient and sustainable printing solution. The new compression printing mode ensures high-quality receipts are printed quickly, saving time and resources.

Key Features:

  • High Printing Speed: Up to 400mm/sec for fast, efficient service.
  • Eco-Friendly: Fujitsu Super Green Product label ensures an environmentally conscious choice.
  • Versatile Printing Modes: Dual printing modes (180dpi & 203dpi) cater to various business needs.
  • Advanced Technology: Utilizes Fujitsu's advanced printing algorithm for superior quality.

Quality and Performance: The FP-2000C series sets high standards for quality and performance. With printing speeds ranging from 230mm/sec to 400mm/sec across the series, these printers are built to handle high-volume environments effortlessly. The eco-friendly design and advanced printing algorithms further ensure that businesses can rely on these printers for their daily operations.

Specifications:

  • Printing Speed: 230mm/sec (FP-2000), 300mm/sec (FP-2100), 400mm/sec (FP-2200)
  • Features: Multi-function, compact design, dual printing modes, new compression printing mode
  • Eco-Friendly: Fujitsu Super Green Product certification

Purpose of Use: Tailored for the retail and hospitality sectors, the FP-2000C series supports a wide range of business activities, offering high-speed, versatile, and eco-conscious printing solutions that can significantly enhance operational efficiency.

Supported Operating Systems/Applications/Industries:

  • Operating Systems: Windows, Linux
  • Applications: POS systems, retail outlets, restaurants, hotels, cafes
  • Industries: Retail, hospitality, including restaurants, hotels, cafes, and more

Benefit Effect: By integrating the Fujitsu FP-2000C series into your business, you'll enjoy faster service times, reduced environmental impact, and versatile printing capabilities, enhancing both customer satisfaction and operational efficiency.

Warranty Information and FAQs: Comes with a 1-year warranty, providing peace of mind and support for any inquiries or issues that may arise.

Delivery Services (specific to the UAE): Our delivery services cover major cities and emirates including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring fast and reliable delivery directly to your business.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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