NEOTECH
HP Engage One Prime Receipt Printer – White | Compact, Reliable & Fast
HP Engage One Prime Receipt Printer – White | Compact, Reliable & Fast
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the HP Engage One Prime Receipt Printer – White. Compact design, high-speed thermal printing, and USB-C connectivity for seamless retail operations.
Overview
The HP Engage One Prime Receipt Printer (White) is a sleek, compact powerhouse designed to meet the fast-paced demands of retail environments. Its cutting-edge thermal printing technology ensures crisp, clear receipts, while its elegant design seamlessly complements modern retail setups. This printer is your ultimate tool for delivering superior customer service and operational efficiency.
Product Description
Experience the perfect blend of style, speed, and reliability with the HP Engage One Prime Receipt Printer. Designed for dynamic retail environments, this compact device delivers high-speed thermal printing with outstanding clarity. Equipped with USB-C connectivity, it ensures easy setup and seamless integration with your HP Engage One Prime system. Durable, efficient, and elegant, this printer transforms the checkout process into a smooth and professional experience.
Key Features
- High-Speed Printing: Prints up to 212.6 inches/min for reduced wait times.
- Thermal Printing Technology: Clear, smudge-free receipts with 203 dpi resolution.
- Compact Design: Sleek, white cylindrical form fits into any retail space effortlessly.
- Durable Cutter: Reliable cutter with a life of 500,000 cuts for long-term use.
- USB-C Connectivity: Simple and hassle-free integration with the HP Engage One Prime system.
Specifications
- Print Method: Direct Thermal
- Print Speed: Up to 212.6 inch/min
- Resolution: 203 DPI
- Cutter Life: 500,000 cuts
- Connectivity: USB-C™
- Dimensions: 3.8 in x 3.8 in x 4.7 in
- Weight: 21.87 oz
- Paper Type: Thermal
Supported OS/Application/Industries
- Supported OS: Compatible with major operating systems using USB-C.
- Industries: Perfect for retail, quick-service restaurants, fashion stores, and specialty shops.
Benefits & Compatibility
- Cost-Efficient: No need for ink or toner, reducing operational expenses.
- Energy-Efficient: Minimal power consumption aligns with sustainable business practices.
- Compatibility: Works seamlessly with the HP Engage One Prime system and other retail setups.
Purpose of Use
Tailored for retail environments, the HP Engage One Prime Receipt Printer delivers professional-grade receipts while enhancing the customer checkout experience. Its compact size and swift operation ensure it fits perfectly into busy retail counters.
How to Use
- Connect the printer to the HP Engage One Prime system using the USB-C cable.
- Load thermal receipt paper by opening the top cover and placing the roll.
- Power on the printer and test a sample receipt.
- Begin using for fast, clear receipt generation during transactions.
Packaging/Weight/Dimension
- Packaging: Securely packed with bubble wrap and eco-friendly materials.
- Weight: 21.87 oz
- Dimensions: 3.8 in x 3.8 in x 4.7 in
Warranty and FAQs
- Warranty: 3-month limited warranty covering manufacturing defects.
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FAQs:
- Can I use non-HP paper rolls? Yes, as long as they meet thermal printing standards.
- What is the lifespan of the printhead? It’s rated for 50 km of printing.
Performance, Quality, Durability, and Reliability
The HP Engage One Prime Receipt Printer stands out with a 300,000-hour MTBF and 50 km printhead life. Its robust design ensures long-term reliability, making it ideal for high-volume retail operations.
Best Price Guarantee
We promise the best price in the UAE market. Found it cheaper elsewhere? We’ll match it! Experience unbeatable value with the HP Engage One Prime Receipt Printer.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy swift delivery across the UAE, including major cities and emirates. Reliable and secure delivery guaranteed for your peace of mind.
Request for Customer Reviews and Testimonials
We’d love to hear from you! Share your experience with the HP Engage One Prime Receipt Printer to help others make informed decisions.
After Sales Support
Our dedicated after-sales support team is here to assist you. For any concerns, contact us for a seamless support experience.
Get in Touch
Have questions or need assistance? Reach out to our expert team today. We’re always here to help with your product needs.
Stock Availability
Most standard items are in stock. For non-standard items, delivery is arranged within 10-15 working days. Contact us for urgent stock verification.
Disclaimer
All information provided is for general reference only and is subject to change without notice. Images are for illustrative purposes and may not represent the actual product.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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