NEOTECH
HP Pro x2 612 G2 POS m3 Terminal | Versatile Retail Solution
HP Pro x2 612 G2 POS m3 Terminal | Versatile Retail Solution
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline retail with the HP Pro x2 612 G2 POS Terminal. Featuring a 12" touchscreen, Intel Core m3, and robust security for optimal performance.
Overview
The HP Pro x2 612 G2 POS Terminal is a transformative solution for retail and hospitality businesses. Combining cutting-edge technology with practical design, it enhances customer interactions and operational workflows. Featuring a 12" touchscreen, Intel Core m3 processor, and advanced security, it is built to handle demanding retail environments while maintaining a sleek, space-saving form factor.
Key Features
- Versatile Functionality: Use as a fixed POS or undock for portable operations.
- High Performance: Intel Core m3 processor ensures seamless multitasking.
- Durable Construction: MIL-STD 810G certified with Corning Gorilla Glass for rugged use.
- 12" Touchscreen Display: Large, high-resolution screen for intuitive navigation.
- Enhanced Security: Fingerprint reader, smart card access, and HP Sure Start BIOS protection.
- Compact Design: Space-saving build with an adjustable arm for ergonomic use.
Product Description
The HP Pro x2 612 G2 POS Terminal is a complete retail solution that combines power, portability, and security. Its Intel Core m3 processor provides exceptional performance for managing transactions, inventory, and customer interactions. Built with durability in mind, it features Corning Gorilla Glass and MIL-STD 810G certification, making it ideal for fast-paced retail and hospitality environments. The compact design minimizes counter space usage, while its adjustable height and tilt ensure comfort during prolonged use.
Specifications
- Processor: Intel Core m3, 1 GHz.
- Memory: 4 GB LPDDR3.
- Storage: 128 GB SSD.
- Display: 12" touchscreen.
- Graphics: Intel HD Graphics 615.
- Operating System: Windows 10 Pro (64-bit).
- Connectivity: Wi-Fi, USB.
- Dimensions: 300 mm x 213.9 mm x 9.1 mm.
- Weight: 848.2 g.
- Certifications: EPEAT Gold, REACH.
Benefits and Compatibility
- Enhanced Efficiency: Streamline workflows with powerful multitasking capabilities.
- Customer Engagement: Improves interaction with easy-to-use touchscreen and portable design.
- Secure Transactions: Advanced encryption, fingerprint reader, and smart card access protect data.
- Application Compatibility: Works seamlessly with point-of-sale systems and inventory management software.
- Industry Use: Ideal for retail, hospitality, and customer-facing businesses.
Purpose of Use
Designed for retail environments, the HP Pro x2 612 G2 POS Terminal boosts efficiency in handling transactions, managing inventory, and delivering superior customer service. Its portability and durable design make it suitable for both stationary and mobile operations.
How to Use
- Setup: Dock the tablet into the retail expansion station to connect peripherals.
- Portability: Detach the tablet for mobile tasks such as inventory updates or on-the-go sales.
- Security Access: Enable fingerprint or smart card login for enhanced protection.
- Power Management: Charge the device using the USB port while maintaining full mobility.
Warranty & Support
- Standard Warranty: 1 Year hardware coverage.
- FAQs: For additional information, refer to the Neotech product services page or contact our team for personalized support.
Packaging/Weight/Dimensions
- Weight: 848.2 g.
- Dimensions: 300 mm x 213.9 mm x 9.1 mm.
- Packaging: Securely designed for safe delivery and handling.
Shop Today & Receive Delivery Across the UAE!
Order the HP Pro x2 612 G2 POS Terminal today and enjoy reliable, fast delivery across the UAE. Our service ensures timely delivery to major cities and regions, meeting your business needs without delay.
Best Price Guarantee
We are committed to offering the best price in Dubai, UAE. If you find a lower price, we’ll match it. Buy confidently and get the best value with Neotech.
Stock Availability
Our inventory is regularly updated to ensure availability. For special configurations, delivery can be arranged within 10–15 business days post-confirmation.
Get in Touch
For inquiries about pricing, availability, or compatibility, contact our team today. We are here to guide you through the process and ensure your business's success with the right technology.
Disclaimer
All product details, specifications, and images are for reference purposes only and may vary. Confirm all details with our sales team before purchasing. Images are illustrative and may not represent the actual product.
Call to Action
Elevate your retail operations with the HP Pro x2 612 G2 POS Terminal. Order now to enjoy cutting-edge technology, secure transactions, and superior performance. Designed for modern businesses—unlock your potential today!
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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