NEOTECH
Cash Drawer - Star Micronics MPOP
Cash Drawer - Star Micronics MPOP
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Star Micronics MPOP 10: Compact POS System
Overview
Introducing the Star Micronics MPOP 10, an innovative point-of-sale solution that ingeniously integrates a cash drawer and receipt printer into a single, compact device. Designed to maximize efficiency and space, this all-in-one system is perfect for small retail, cafe, and pop-up store environments.
Product Description
The MPOP 10 by Star Micronics redefines the convenience of transaction processing. With its sleek design and "plug and play" functionality, it seamlessly blends into any sales environment while offering the robustness required for daily operations. Compatible across iOS, Android, and Windows platforms, it provides versatile connectivity options, ensuring your business stays ahead in a fast-paced world.
Key Features
- All-in-One Convenience: Combines a cash drawer and 2-inch thermal receipt printer for streamlined operations.
- Versatile Connectivity: Offers USB, Ethernet, and Bluetooth options to connect with various devices.
- Universal Compatibility: Works effortlessly with iOS, Android, and Windows, making it adaptable to different POS setups.
- Space-Saving Design: Its compact footprint makes the most of limited counter space without compromising functionality.
- Sleek Aesthetic: Features a modern, aesthetically pleasing design that enhances the look of any business environment.
- Efficient Cash Management: Includes a 4-bill/4-coin drawer with adjustable dividers for easy organization.
- High-Speed Printing: Capable of printing at 60mm per second, including logos and graphics, to keep transactions moving smoothly.
- Plug and Play Setup: Simplifies installation with easy-to-follow steps, getting your business up and running quickly.
Quality and Performance
The Star Micronics MPOP 10 is praised for its reliability and durability, designed to withstand the demands of busy retail settings. Customer reviews often highlight its ease of use and the efficiency it brings to their sales processes, making it a valued addition to any small business.
Specifications
- Dimensions: Optimized for compact spaces
- Connectivity: USB, Ethernet, Bluetooth
- Compatibility: iOS, Android, Windows
- Print Speed: Up to 60mm/sec
- Warranty: 2-year manufacturer's guarantee with 24/7 technical support
Purpose of Use
Ideal for small to medium-sized businesses in retail, hospitality, and service industries, the MPOP 10 offers a versatile, efficient, and stylish solution for managing sales transactions and customer interactions.
Supported Operating Systems/Applications/Industries
This POS system is a perfect match for a variety of applications, from boutique retail shops to cafes and mobile vendors, offering flexibility and performance across multiple operating systems and business models.
Benefit Effect
Businesses utilizing the Star Micronics MPOP 10 experience an uplift in transactional efficiency, space management, and customer satisfaction. Its all-in-one design and ease of use allow for a smoother sales process, enhancing the overall shopping experience.
Warranty Information and FAQs
With a 2-year manufacturer's warranty and round-the-clock technical support, the MPOP 10 ensures businesses have the backing they need to operate confidently and efficiently.
Delivery Services (specific to the UAE)
Businesses across the UAE can enjoy fast and reliable delivery, ensuring that integrating the Star Micronics MPOP 10 into your operations is seamless and hassle-free.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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